Wonderful customer service, and my kids love these soft waffle jammies. We can't find anything like this is the US so I'm grateful they are made available to us. The only thing I would mention is the... See more
Company replied
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Review summary
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Lovely company and owners behind it. Fantastic support and genuinely nice in every way. Their product range is great though I've only bought adult tights for myself yet which are superb. Fun designs a... See more
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This is a wonderful little brand, in an age where everything is mass produced and AI lead I really love how they are always available to their customers even out of shopping hours and help. I contacte... See more
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The tights and socks are so soft, true to size, and beautifully made. The colors and prints are absolutely adorable - perfect for toddlers! Customer service was kind, thoughtful, and went above and be... See more
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Company details
- Children's Clothing Store
- Baby Clothing Store
- Clothes and Fabric Manufacturer
- Clothes and Fabric Wholesaler
- Men's Clothing Store
- Women's Clothing Store
Written by the company
Slugs & Snails is a multi award winning eco clothing brand that specialises in children's cotton tights, socks and loungewear. All our products are unisex and GOTS certified organic cotton. We also have a large adult collection with mirrors our kidswear, so you can get grown up versions of our tights, socks and waffle cotton sets. Designed with love in the West of Ireland, Slugs & Snails offers luxury ethical basics for all the family.
Contact info
Ireland
- slugsandsnails.ie
4.4
Excellent
230 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 month
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Reply from Slugs & Snails
Thank you so much Kelly 😍
I am so happy with my slugs and snails…
I am so happy with my slugs and snails clothes, they are super high-quality and excellent value. Love the designs for boys. The team are also the most friendly people, they expedited my order so it arrived in time for our birthday! Thank you S&S for caring!!!
February 27, 2024
Reply from Slugs & Snails
Happy to have helped James 😘
Still have not received order despite…
Still have not received order despite ordering it one month ago. Have tried contacting customer service but have not been given any response.
February 26, 2024
Reply from Slugs & Snails
Hi Lucy
Many thanks for your review, we are sorry that you chose to review shipping rather than our products. We have a really comprehensive shipping page that explains how we can offer free global shipping for orders but it means we use national mail services which are not as fast as couriers. We do offer the option to ship with courier if you want faster shipping but we can see you had standard delivery included for free. We love to be able to offer free global delivery which is almost unheard of with the cost of shipping these days, but it means that we have to hope our customers will be patient enough to wait for ground shipping. It’s been three weeks since your parcel dispatched which is the upper end for delivery from Ireland to Canada and of course it’s affected by weather and how fast your local shipping service is working.
We can not continue to offer free global delivery if people choose to not read the shipping guide and then leave us a bad review. This would be a real shame for everyone. Please do come back to us and leave a review on our products, we promise they are worth the wait. Also your parcel was shipped in a large holographic envelope, we ship in these because more often than not our parcels are too big for mail boxes and sadly postal workers seem to not always leave a note they have your delivery so when you need to ask them if you have a parcel being held, it’s very easy to spot!
Reply from Slugs & Snails
Thank you Sam 🥰
The product came as expected and the…
The product came as expected and the packaging was not damaged. My son was happy with the colours for his pyjamas.
February 6, 2024
Reply from Slugs & Snails
Thank you for sharing Lesley
I love them and seeing my kids in them
I love them and seeing my kids in them. There are our pyjamas for long house days, camping and when we are on the move.
January 23, 2024
Reply from Slugs & Snails
Thank you so much 😊
Reply from Slugs & Snails
Thank you Mandy
I'm 5'8" and super skinny so the large…
I'm 5'8" and super skinny so the large pants are a bit big to where I have to pull them up constantly, but I wanted the top to be a bit long and that fits perfectly.
January 4, 2024
Reply from Slugs & Snails
Hello Bailee thank you for your feedback, yes the large would be too loose if you are skinny but the medium would definitely be ok for your height so if you shop again pop us an email and we can make sure you get the right size 😀
Gorgeous warm soft thick ethical cotton…
Gorgeous warm soft thick ethical cotton PJs for my daughter and myself, we love them!
December 15, 2023
Reply from Slugs & Snails
😍
Beautiful leggings
First time using Slugs and Snails. Very easy to order, the leggings arrived quickly, despite being just before xmas. They are beautiful quality and it's so nice to support an Irish business.
December 19, 2023
Reply from Slugs & Snails
Thank you Catherine
Comfortable
I love slugs & snails clothes. Their waffle sets are very comfortable to wear. They were very helpful with my order and kept me updated on the shipping so that it would arrive before Christmas.
December 19, 2023
Love your products
Love your products. My order came quickly even though it was Christmas season. I’ll order again.
December 6, 2023
Will be back for more!
Loved my pair so much got a pair for my littlest to match! Will definitely be back for more as quality is so good 👍🏽
November 27, 2023
Great product arrived just in time and…
Great product arrived just in time and they love them
December 4, 2023
Love these clothes.
Ordering online was easy. Order was delivered promptly. They were wrapped in gorgeous Christmas paper. The children’s clothes are beautiful and great quality. I will definitely order more and am very happy to recommend them.
November 28, 2023
I LOOOOOVE the products so much
I LOOOOOVE the products so much! Great quality, funky colours, excellent customer service…!!
November 30, 2023
Package non yet recived
Package non yet recived, After a month… It was supposed to be a Christmas present for my kids… Impossible to know where the shipment is… Have fun with my money for Christmas… Buon Natale :-) Zero stars.
November 27, 2023
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