From the personal notes, to the quality of hay, and with the amazing surprise free gifts. Priceless. Nothing will keep us from continuing to use Small Pet Select for all of our sweet family member's (... See more
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Review summary
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My bunny got fleas fr/ our 2 kittens,& she was suffering- scratching her hair off her ears, etc. Treated the cats and gave the rabbit 2 different flea baths w/ kitten flea shampoo,& after she was dry,... See more
They are always very great with customer service, whether it was solving an issue or needing to cancel an order. The hay is top notch, and it’s priced well given the quality. They also have many diffe... See more
Amazing experience! I ordered a comb for my bunny from here and it works wonders! Before finding this comb, I seriously could not find anything else to get through her fur and remove the excess fur th... See more
Company details
Written by the company
Small Pet Select delivers the freshest hay, as well as food, bedding, snacks, and more for rabbits, guinea pigs, hamsters, and other small animals. We also carry hard-to-find items for dogs and cats!
Contact info
, , , United States
- 8559818080
- customersupport@smallpetselect.com
- smallpetselect.com
4.8
Excellent
824 reviews
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This company invites their customers to review, whether positive or negative
Replied to 59% of negative reviews
Typically replies within 48 hours
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Fast delivery and quality products
Fast delivery and quality products. My guinea pigs love the pea flakes !
July 25, 2026
It was my first time ordering timothy…
It was my first time ordering timothy hay from Small Pet Select and i will be repurchasing. I can tell my order was packed with care. I received free treats for my buns and a cute note from the team. Very good quality! it’s exactly what i was looking for, and delivery service was on time.
July 25, 2026
Wonderful products and packaged nicely
Wonderful products and packaged nicely! Our guinea pigs love the hay! And we even received a free small bag of treats for them :)
July 25, 2026
Makes my chickens happy!
My chickens love the snacks and I love that they’re healthy and my girls are happy.
July 7, 2026
The hay always smells fresh
The hay always smells fresh, and the shipping is really quick. The 2nd cut is the only one my rabbits seem to eat enough of.
July 15, 2026
shipping took to long
shipping took to long, my package got lost never left the for a week. and when I got the hay was mostly hard piece the guinea pig won't eat. for 100$ I expected better quality
July 18, 2026
Reply from Small Pet Select
Hi Kristine,
Thank you for taking the time to share your feedback. We're sorry your Small Pet Select Timothy Hay order was delayed. After reviewing your order, we found that it was caught in a shipping platform printing glitch that left the label in a "created" status and delayed the shipment longer than expected. While the issue has since been resolved, we understand how disappointing that delay was for you and your guinea pig.
We're also sorry to hear that the Timothy Hay wasn't the quality you expected. That's a separate concern, and we'd like the opportunity to take a closer look. Please send us a few photos of the hay at customersupport@smallpetselect.com, and we'll be happy to review it with our hay quality team.
We appreciate your loyalty and want to earn back your confidence.
Small Pet Select
I’m beyond satisfied with my order
I’m beyond satisfied with my order! It’s the little things that always get me and when I received my first order they gifted me a plaque with Benito’s name and it’s was just so thoughtful of the company to gift something like that!! Plus my bunnies really do love you’re hay and chew toys!
July 14, 2026
Very helpful in choosing the right…
Very helpful in choosing the right product for my bunny
July 12, 2026
Awesome company
Every experience I've ever had with this company turned out very very well!!
July 17, 2026
Fast delivery for products I trust for…
Fast delivery for products I trust for my bunny
July 17, 2026
Always super quick delivery and great…
Always super quick delivery and great products! Thank you :)
July 17, 2026
Highly recommend
Very quick service, easy to order online, friendly and inviting experience when receiving our package welcoming us to their business!
Everything was great quality.
July 16, 2026
Fresh, on time, flexible
Deliveries are always fresh and on time, and the company makes it easy to adjust subscription timing.
July 1, 2026
Prompt service and my buns love the…
Prompt service and my buns love the Timothy. Highly recommend.
July 18, 2026
Two very happy bunnies
My rabbits love the foraging boxes and treats! I caught one of them hoping up on the treat shelf to steal the meadow twists! A sample treat was thrown in our box too, and they love it. I was able to even use the box everything came in to make another foraging box. Thank you guys!
July 7, 2026
Hemp pelleted litter
I recently switched to hemp pelleted litter for my small pet, and I’m really impressed. It has incredible absorbency and does a fantastic job of controlling odors naturally, without any heavy artificial fragrances.
Because it’s made from hemp, it’s virtually dust-free, which is a huge plus for my pet's respiratory health (and mine when cleaning the cage!). The pellets hold up well and don't break down into mess easily.
It’s a bit pricier than standard wood pellets, but considering how long it lasts and that it’s completely compostable, it’s 100% worth it. Highly recommended!
July 18, 2026
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