From the personal notes, to the quality of hay, and with the amazing surprise free gifts. Priceless. Nothing will keep us from continuing to use Small Pet Select for all of our sweet family member's (... See more
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Review summary
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My bunny got fleas fr/ our 2 kittens,& she was suffering- scratching her hair off her ears, etc. Treated the cats and gave the rabbit 2 different flea baths w/ kitten flea shampoo,& after she was dry,... See more
They are always very great with customer service, whether it was solving an issue or needing to cancel an order. The hay is top notch, and it’s priced well given the quality. They also have many diffe... See more
Amazing experience! I ordered a comb for my bunny from here and it works wonders! Before finding this comb, I seriously could not find anything else to get through her fur and remove the excess fur th... See more
Company details
Written by the company
Small Pet Select delivers the freshest hay, as well as food, bedding, snacks, and more for rabbits, guinea pigs, hamsters, and other small animals. We also carry hard-to-find items for dogs and cats!
Contact info
, , , United States
- 8559818080
- customersupport@smallpetselect.com
- smallpetselect.com
4.8
Excellent
824 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 59% of negative reviews
Typically replies within 48 hours
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No complain with the company
No complain with the company, deliveries come fast and if you have any problems you guys corrected right away. Thank you for your services.
July 15, 2026
My rabbit Doodle makes eating hay look…
My rabbit Doodle makes eating hay look so good I almost want to try it myself!
July 15, 2026
My three buns love this hay
May 26, 2026
A Pleasure to Deal With
The quality of Small Pet Select's bedding and timothy hay is better than what is commonly found in pet stores. My order arrived quickly, and the tracking was accurate and helpful.
July 11, 2026
My guinea pigs love this hay
My guinea pigs love the small pieces of hay in these little bundles. They’re perfect
Quality is good.
July 15, 2026
There was a dead bug in my hay and a…
There was a dead bug in my hay and a lot more brown hay than usual.
June 29, 2026
Reply from Small Pet Select
Hi Isobel,
Thank you for taking the time to share your experience. We understand how concerning it can be to find something unexpected in a box of Premium Orchard Hay.
Because hay is a natural agricultural product grown in open fields, the occasional dried insect or plant material can make its way into a bale despite multiple quality inspections. We never use pesticides or fumigation, helping preserve the natural quality of our rabbit hay and other small pet hay products.
When you contacted our Customer Support team, we reviewed your concern, answered your questions, and sent a replacement box so you could feel confident feeding your rabbits.
We truly appreciate you bringing this to our attention. Customer feedback helps us continue improving the quality of our Premium Orchard Hay and the service we provide to rabbit and small pet families.
Thank you for giving us the opportunity to help.
Small Pet Select
The perfect sampler box
The perfect sampler box to determine my buns favorite hay! Quality is crisp and fresh and delivery was great and on time.
July 10, 2026
After receiving the wrong product and…
After receiving the wrong product and notifying the company, Small pet select worked incredibly quickly to correct the mistake… fantastic response, very impressed as correct products came quickly afterwards!!!! 👍
July 14, 2026
I’ve been using Small Pet Select for…
I’ve been using Small Pet Select for years! My buns love the hay and toy selection. Their customer service and awards program are top notch too!
July 10, 2026
Lots of good quality hay
Lots of good quality hay! Cutest personalized gift included as well!
July 8, 2026
Happy picky bunnies!!
Always get my order promptly.. Great delivery service. All my picky (9) buns are so excited to get your hay. Love the timothy hay. Always eat that up quickly. Love their snack treats. And really like the herbal mixes I add to their food tray. Thank you for making everything easy for me and keeping my buns healthy and happy
July 14, 2026
My favorite hay in the world!
My favorite hay in the world!! And I am speaking on behalf of my rabbit Kitetsu! No other hay can compete with the quality and freshness of Small Pet Select 2nd Cutting Timothy Hay! 10 out of 10
May 26, 2026
Great experience
Great experience, first time purchasing and I’m amazed at the speed and quality of service.
July 13, 2026
I had a great experiFresh Hay, Happy Piggies! 🐹ence with Small Pet…
I had a great experience with Small Pet Select! The ordering process was easy, my order arrived in great condition, and everything was packaged well.
I purchased orchard grass hay, timothy hay, and Timothy Bites for my daughter's guinea pigs, and they absolutely loved everything! The hay was fresh, high quality, and exactly what I was hoping for, and the Timothy Bites were a big hit.
Their customer service was also excellent—friendly, helpful, and quick to respond. It's always nice to order from a company that truly cares about both their customers and their pets.
Overall, I'm very happy with my purchase and will definitely be ordering from Small Pet Select again. Highly recommend!
April 12, 2026
Always deliver accurately and on time!
July 9, 2026
Great timothy hay
July 11, 2026
Quality product
Quality product! Our guinea pigs prefer this hay over bags from stores. Delivery was very fast!
July 7, 2026
Perfect pinecones
My son's guinea pig loves pinecones. He chewed 2 to the core in about a week. So I ordered more for him. 6 big pine cones came quickly and he is plowing through them. I used to order them for my late guinea pig. I have always had a good experience with Pet Select
July 7, 2026
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