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Company details

  1. Home Automation Company
  2. Computer Accessories Store
  3. Computer and Accessories Store
  4. Electronics Store

Written by the company

Home automation, internet of things, smart home, intelligent home, domotics All just different words for the same concept. Domotics! Imagine being able to connect all the electrical devices in your home together and control and manage everything from a single device, e.g. a tablet, a panel, your smartphone or just with your voice. And that is far from all. Even when you're not home, you're still in control. Did you forget to turn off the coffee machine? Or to turn down the heat? Or activate the alarm? Check and control your Smart Home with your smartphone anytime, anywhere. Automatically turn on the lights when your are arriving at your home, set the coffee on when you wake up or activate your security systems when you are leaving. These features are not only convenient, but they also save us energy and thus money on consumption bills. However, since home automation is a relatively new technology, some people may find it overwhelming. Here we break down exactly what home automation is and how you can add something to your life. Believe us, the process is much less complicated than it may seem. Smart Living makes Smart Homes accessible to everyone, both financially and technically.


Contact info

3.1

Average

TrustScore 3 out of 5

18 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 66% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

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Rated 1 out of 5 stars

Poor customer service…

I have called 2 times to order another led remote for my shower that went out within 4 months of installation. Also the thermostat is flashing on and off and then just shuts off. Just wanted to talk to someone to troubleshoot to solve the problem. But I just get the voice mail and no one calls me back. Looking for better service.

December 8, 2025
Unprompted review
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Reply from Smart Living

We do not sell led remotes! Clearly a fake review. Please remove.

Rated 1 out of 5 stars

Charged me €60 for shipping didn’t…

(Edited from the the first review to direct) Charged me €60 in total for shipping included sent me a random message in danish about renting a property from them? got my order wrong and scammed me as I had to pay €30 to gls AFTER I had Already paid the full price

September 9, 2025
Smart Living logo

Reply from Smart Living

Dear Matty,

Thank you for your rating on Google, but I am afraid there has been some misunderstandings here, possibly due to language.

First, English is no problem at all, but as your order was in Spanish, all communications were assumed to be in Spanish. The language options on the site is Spanish, English and Danish.

Second regarding the shipping costs, this is not correct. Indeed shipping to Canary Islands is more expensive, but you were only charged €20, 57 for shipping (as agreed upon ordering and as charged by GLS Shipping). The €60,57 was the total including shipping.

I hope you will edit your rating as a 1 star is very damaging to our normally very good ratings and I think 1 star is kind of unfair, as the reasons are not correct.

Best regards

Brian

Rated 5 out of 5 stars

Great purchase experience

The shipping was very fast, the products are exactly as described, and the service is excellent. I definitely recommend!

April 4, 2024
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Reply from Smart Living

Thanks Brad. Just trying the best we can to help.

Rated 5 out of 5 stars

Fast delivery

Fast delivery. Good prices

February 12, 2024
Smart Living logo

Reply from Smart Living

Thank you so much for the 5 stars. Very much appreciated. If you ever should need any support, do not hesitate to ask for it

Rated 5 out of 5 stars

Good product

Good product. Very recommended!!

April 8, 2023
Smart Living logo

Reply from Smart Living

Thank you very much for the 5 stars Alexey. I am very pleased you like this smart cabinet lock

Rated 5 out of 5 stars

Great and very useful products

Great and very useful products, especially now that every penny needs to be turned with rising energy prices – these products actually help you save money. Good and fast service.

September 1, 2022
Unprompted review
Smart Living logo

Reply from Smart Living

Thank you Peter for the 5 star review. Much appreciated

Show reviews in all languages. (18 reviews)

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