My mum bought a new Hisense washing machine. The Hisense team came over and installed the new machine in a jiffy. No mess, no fuss. Noel was very effecient and professional. I am extremely happy with... See more
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You are NOT buying a factory packed TV , As James Sales Manager said “ we specialise in liquidated stock ,we don’t buy direct from Samsung “ The product you buy will come as Sales Manager said “... See more
Had what i needed, small integrated microwave to replace one that was 19 years old (small integrated microwaves are rare as hens teeth). Website's easy to navigate. Price was competitive. Free next d... See more
Ordered my air fryer on Tuesday afternoon for next day free delivery, didn’t arrive until Friday lunchtime. If this is how long delivery takes, then it should state free delivery 3-5 working days. It’... See more
Company replied
Company details
Contact info
Road, Nw11ak, London, United Kingdom
- 02087263846
- Na@na.com
- smartappliancesonline.co.uk
3.5
Average
292 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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See how their reviews and ratings are sourced, scored, and moderated.
Recommend
Good price, ordering was easy and delivery was very quick. Would definitely use again.
March 4, 2024
Excellent coffee machine
Good discount on Smeg coffee machine. Arrived within two days, well packed and just as good as I hoped. Makes good coffee too!
January 31, 2024
Poor show
Despite showing the item in stock and taking my money you didn’t have the item. It took 4 days to inform me of this and let me know when stock would be available.
I posted this review (before this edit) and they cancelled my order!
January 29, 2024
One very satisfied first-time customer.
Quick delivery and product was cheaper than other stores.
January 14, 2024
excellent delivery good product
January 12, 2024
Disgraceful!
Extremely disappointed with this company, I brought a product online, advertised and sold to me at £199.99, within an hour, my order was cancelled, the email said I cancelled the order when I didn't, and then there was no response to my message to ask why, then next thing the product was advertised £100 more (which I suspect was the reason my order was cancelled). Disgraceful customer service, will never use again as they did not even have the curtesy to respond to me.
January 24, 2024
Unprompted review
Easy to order online and within a…
Easy to order online and within a couple of days arrived safely nicely packaged.
The Smeg coffee machine in pristine condition and makes lovely coffee.
January 16, 2024
Good service
Very impressed over the handle my order, even though they had to be a change made to it efficient everything was done as they explained it would be.
January 9, 2024
Great service!
January 8, 2024
The Ninja Airfryer
The Ninja Airfryer arrived perfectly boxed but it was the amount of time it took to arrive, not in the time specified with the order. DHL we missed the first time but stayed in for the next time specified but did not arrive, stayed in the next time and it arrived. That's the only point time it took to arrive from order date.
January 17, 2024
Quick return and exchange
Quick return and exchange.
Good communication once my mail was redirected from their junk folder and very generous and understanding with an overdue return bought in November for Christmas.
January 11, 2024
I have not received my order…have…
I have not received my order…have messaged Smart Appliances on line with no response.
December 29, 2023
Reply from Smart Appliances Online
Hello Pauline, we contacted you on several occasions advising you of your order status. Should you require further help please do get in touch.
Great price and fast delivery
Great price, delivered on time ( within 2 days free with tracking)
Very happy that I purchased from this company
Would use again without hesitation
January 2, 2024
Great service and a great price.
Great service and a great price.
Ordered a Smeg bean to cup coffee machine during Christmas - new year break. It arrived on the first working day after the bank holiday.
The price was half what our local department store were selling for.
January 1, 2024
Please be aware of this company
Please be aware of this company. Customer service is beyond disgusting. I purchased a Smeg coffee grinder for a Christmas present for my son which he opened Christmas Day. The product had obviously been used. My son emailed Appliances online with the pictures attached showing the used coffee grinder.
The responding emailing this morning has basically implied that we are liars and thery are closing the case.
Totally unacceptable.
January 2, 2024
Unprompted review
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