My mum bought a new Hisense washing machine. The Hisense team came over and installed the new machine in a jiffy. No mess, no fuss. Noel was very effecient and professional. I am extremely happy with... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
You are NOT buying a factory packed TV , As James Sales Manager said “ we specialise in liquidated stock ,we don’t buy direct from Samsung “ The product you buy will come as Sales Manager said “... See more
Had what i needed, small integrated microwave to replace one that was 19 years old (small integrated microwaves are rare as hens teeth). Website's easy to navigate. Price was competitive. Free next d... See more
Ordered my air fryer on Tuesday afternoon for next day free delivery, didn’t arrive until Friday lunchtime. If this is how long delivery takes, then it should state free delivery 3-5 working days. It’... See more
Company replied
Company details
Contact info
Road, Nw11ak, London, United Kingdom
- 02087263846
- Na@na.com
- smartappliancesonline.co.uk
3.5
Average
292 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Everything went as plan very Efficient
July 31, 2023
Excellent prices and delivered very…
Excellent prices and delivered very quickly. Very happy with the service and the Smeg coffee machine and kettle.
August 4, 2023
Excellent price and sift delivery
July 31, 2023
Great service
July 28, 2023
Hi there
Hi there, I was not happy with the delay that you had,but other than that I was pleased with everything
July 12, 2023
Won’t buy off them again!!!
Won’t buy off them again asked for help to return the item as the make it so difficult to get a return and was totally ignored
July 4, 2023
Easy ordering and arrived on time.
July 10, 2023
Very pleased quick delivery very good…
Very pleased quick delivery very good price my appliances are lovely
Thank you
July 4, 2023
Air conditioner delivery
Item arrived very quickly from when we ordered it. It was lucky we were in when it came: the notification that it was on its way followed a couple of days later.
July 4, 2023
Great item and price - Not advertised delivery times
Ordered an air-conditioning unit during the recent hot weather.
Item was around £20 cheaper than other places with 'free express delivery within 2 working days'
Order process was easy and went well.
Emailed with a delivery date and tracking for the delivery. This was 5 working days away and on a Saturday so wasn't ideal. This could not be changed.
Mainly ordered from here as the delivery times were advertised at 2 days and quicker than other places, but it ended up being worse and quite slow.
However, item did arrive as expected on the delivery day. Extremely friendly and helpful driver.
The item is as expected and works perfectly.
I would order again, just bearing in mind the delivery times probably wont hit the advertised.
June 12, 2023
Unprompted review
My Hetty stick cleaner delivered…
My Hetty stick cleaner delivered yesterday. EVRI lost the first one and after investigating Smart sent me a replacement. Many thanks to Louise for resolving this issue. Excellent product.
June 19, 2023
Unprompted review
Ordered two Smeg appliances which were…
Ordered two Smeg appliances which were delivered promptly as promised
June 7, 2023
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.