It was such a easy and smooth sailing going through smartbox. From booking. To delivering the box. We load our belongings. And they take it away the next day. No hassle. The storage cages are clean. G... See more
Company replied
Roberts Distribution Centre, 7A, 81-85 Roberts Road, 2019 Greenacre, NSW, AU
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It was such a easy and smooth sailing going through smartbox. From booking. To delivering the box. We load our belongings. And they take it away the next day. No hassle. The storage cages are clean. G... See more
Company replied
I called Smartbox and within two hours the Smartbox was at my property ready for loading. I couldn’t be happier with the service. Would highly recommend. Debra Jones
Company replied
We had our box delivered sometime mid covid, left on street, we filled it up, was taken away, kept onsite for a few years as we had no space to collect it back, we were worried our furniture (couches... See more
Company replied
Easy and convenient way to store your belongings with minimal damage to items. Only downside was our garage shelves got bent due to possible weight of another container being stored on top.
Information provided by various external sources

Smartbox is one of the best storage ideas around. Easy and convenient, Smartbox comes right to the door of your home or office, no matter where you are in Melbourne or Sydney . You have one day (24 hours) to pack your Smartbox unit yourself and then we come and collect it. Your Smartbox is then stored in our secure storage facility.
Roberts Distribution Centre, 7A, 81-85 Roberts Road, 2019, Greenacre, NSW, Australia
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From start to finish the service I received from Smartbox was helpful, polite, professional and totally reliable.
The men arrived on time and packed our belongings up with skill and speed.
I highly recommend this very slick, well run business.

Reply from Smartbox - Sydney
Prompt and efficient delivery of Smartbox.
Very reliable and safety assured .
Excellent customer service .

Reply from Smartbox - Sydney
This is a super responsive and professional company. The movers themselves were very competent and lovely to deal with. They were friendly and helpful even with our difficult move. Very satisfied!

Reply from Smartbox - Sydney
Efficient professional polite and punctual. Made moving easier. Communication awesome when picking up. Boxes clean and explained how to pack and use. Highly recommend excellent service.

Reply from Smartbox - Sydney
Excellent service and communication.
Would definitely use again for short or long term storage solution.

Reply from Smartbox - Sydney
The whole process was flawless. Easy to book, competitive pricing, great communication and staff were 100% professional. Wouldn't hesitate to recommend if your moving or just need gear stored.
Tony

Reply from Smartbox - Sydney
Our storage unit came back on the weekend after 2+ years in storage! No mould or damage, very happy with the service! Arrived when they said they were going to and removed when they said they were going to! Highly recommend!

Reply from Smartbox - Sydney
Smartbox did a great job for me. The men involved were friendly, efficient and polite. They worked quickly and finished the job well. I will recommend to anyone who needs removalists and storage to use Smartbox

Reply from Smartbox - Sydney
Nathan and the team were amazing from start to finish! Amazing service. Highly recomend.

Reply from Smartbox - Sydney
Great Initial communication from John, 20m3 Box delivered on day arranged.
Removal guys worked like trojans for the included 3 hours and packed up everything that we required out of the house for a renovation. Mattresses wrapped in plastic and all furniture wrapped in protective blankets
Storage for 4 months then contacted George for return furniture unpacked with the same care as removal.
No damage to furniture or house, hassle free dealing

Reply from Smartbox - Sydney
Excellent customer service with competitive prices. For an extra fee, Smart box helped to dismantle my furniture and pack it into the storage unit and on delivery, reassembled and bought in all my furniture with complete care. Highly recommend this service.

Reply from Smartbox - Sydney
Very easy to use. Dropped to door and picked up and removed promptly no fuss. Nice driver as well.

Reply from Smartbox - Sydney
Perfect option for your storage needs. The Smartbox team are great, always helpful and efficient.

Reply from Smartbox - Sydney
Best for ever storage service especially Mr John supports a lot for my business.
To be smart use smart box

Reply from Smartbox - Sydney
I had the best experience with Smartbox.
From the pick up to the drop off was so smooth. The customer service is fantastic and have to mention George thank you for your service

Reply from Smartbox - Sydney
I am very happy with this company. The box was delivered on time and picked up on time as well. It was the perfect size and I feel confident that my belongings will be safe. Richard was wonderful to deal with. He was helpful with advice about a suitable sized Smartbox and was very obliging when I had to change the day for delivery. He even helped to organise an early delivery so my family was able to help me load the box. I definitely recommend this company and Richard.

Reply from Smartbox - Sydney
It was very easy to organise access of our storage. All the staff were very helpful.

Reply from Smartbox - Sydney
Great company. Competitive prices. All staff from guys who delivered and pick up trailer to admin / operations staff have been super friendly, helpful and arrived on time.

Reply from Smartbox - Sydney
Excellent service and a helpful team. Super easy way to store your things at an affordable price.

Reply from Smartbox - Sydney
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