SmartBuyGlasses Reviews 1,728

TrustScore 4.5 out of 5

4.7

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See what reviewers are saying

Rated 5 out of 5 stars

Easy to order. fast to deliver. lens are exactly as per request in terms of perscription. amazing service!

Rated 4 out of 5 stars

Was pleased to order another set if prescription sunglasses from Smart Buy Glasses, plus an extra set of cut lenses. The sunglasses were perfect but the extra lenses showed a lot of distortion. We wen... See more

Company replied

Rated 5 out of 5 stars

The delivery was very quick. The frame is light, it’s a very good fit and I’ve got accustomed almost immediately with the new diopters. I’m using the glasses as a second frame when playing tennis and... See more

Rated 5 out of 5 stars

Amazing service, I had an issue because the wrong Address was saved in my Apple Pay and they e-mailed me and supported me with the address change so generously, efficiently & nicely. The product arri... See more

Company details

  1. Glasses Store
  2. Contact Lenses Supplier
  3. Eye Care Center
  4. Fashion Accessories Store
  5. Optician
  6. Sunglasses Store

Information provided by various external sources

Depuis 2006, SmartBuyGlasses est un leader du marché de l'optique en ligne. En vous proposant la plus large gamme de lunettes de soleil, de vue et de lentilles de contact de grande marque, SmartBuyGlasses satisfait depuis plus de 10 ans des milliers de clients à travers le monde.

SmartBuyGlasses Switzerland Details

Written by the company

180 Grandes Marques à Prix Incroyables
SmartBuyGlasses, nous avons la plus large sélection de lunettes en ligne avec plus de 80 000 modèles et 180 marques.
Retours Sous 100 Jours
Si vous n’aimez pas vos nouvelles lunettes, n’ayez crainte! Vous pouvez les retourner sous 100 jours à SmartBuyGlasses.
Garantie de 24 Mois
Notre garantie exclusive de 24 mois couvre tous les défauts du fabricant sur les lunettes de soleil et de vue et ce, dans tous les scénarios possibles. Pour les lentilles de contact, vous avez une garantie de 3 mois.
Un Achat, Un Don
Pour chaque paire de lunettes achetée chez nous, nous donnons une paire de lunettes à quelqu’un dans le besoin.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

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4.7

All reviews

(1,728)

149 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Truly smart

Truly smart - easy search, cool try-on selfie tool (maybe more coverage would help and would get you 5 STAR), precise prescription registration. Excellent delivery. I know, once again, where to get my new glasses

August 28, 2024
Rated 5 out of 5 stars

Very good company

I love the quality and the competitive price of the products you sell together with your after sales service.

August 7, 2024
Rated 5 out of 5 stars

wohoo Amazing service, quality, speed & price

Amazing service, I had an issue because the wrong Address was saved in my Apple Pay and they e-mailed me and supported me with the address change so generously, efficiently & nicely. The product arrived very quickly afterwards (despite the whole issue with the wrong address which was not even their fault) and was in perfect condition. It was also the cheapest price I could find online for these glasses which were hard to find (older mode I guess) in the first place so
I'm very happy and hope to find some more sunnies I like on their website <3 thanks!!

July 12, 2024
Rated 5 out of 5 stars

Received fast and exactly what I…

Received fast and exactly what I ordered.

June 30, 2024
SmartBuyGlasses logo

Reply from SmartBuyGlasses

Hello Katherine

We are incredibly grateful that you took the time to leave us this note. Our company’s top priority is making sure our customers are 100% satisfied. It's customers like you that make our job wonderful.

We look forward to seeing you again.

Sincerely,
Ellen

Rated 5 out of 5 stars

Good service, fast shipping and decent quality for a very low price

Fast shipping, good communication, not the best quality but understandable given the really affordable price. As I wear lenses during the day, the glasses I baught by them are only to be wear at home and this is exactly what I was looking for. Decent quality for a very low price.
This is the fifth glasses I buy by Smartbuyglasses and I would definitively buy again.

June 30, 2024
Rated 5 out of 5 stars

Lenses and frames both great

Lenses and frames both great! 👍

June 2, 2024
SmartBuyGlasses logo

Reply from SmartBuyGlasses

Hello!

Thanks for taking the time to share your feedback with us. It means so much when our best customers share their experiences.

I'm glad we were able to meet your expectations!

Sincerely,
Ellen

Rated 4 out of 5 stars

Simple straightforward

Simple straightforward
Everything worked and glasses were delivered quickly

April 25, 2024
SmartBuyGlasses logo

Reply from SmartBuyGlasses

Hi there!

Thanks for taking the time to share your feedback with us. It means so much when our best customers share their experiences.

I'm glad we were able to meet your expectations!

Sincerely,
Elveen

Rated 5 out of 5 stars
SmartBuyGlasses logo

Reply from SmartBuyGlasses

We're incredibly grateful that you took the time to leave us this note. Our company’s top priority is making sure our customers are 100% satisfied. It's customers like you that make our job wonderful. We look forward to serving you again.

Rated 5 out of 5 stars

Très belle monture super merci

Très belle monture super merci

April 28, 2024
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Reply from SmartBuyGlasses

Salut!

Nous sommes reconnaissants que vous ayez pris le temps de nous laisser un commentaire. Vos commentaires nous aident à améliorer le service pour tout le monde.

Nous espérons vous accueillir à nouveau chez SmartBuyGlasses.

Sincèrement,
Elveen

Rated 4 out of 5 stars
SmartBuyGlasses logo

Reply from SmartBuyGlasses

We are incredibly grateful that you took the time to leave us this note. Our company’s top priority is making sure our customers are 100% satisfied. It's customers like you that make our job wonderful. We look forward to serving you again.

Rated 5 out of 5 stars
SmartBuyGlasses logo

Reply from SmartBuyGlasses

Hi!

Thank you for the great review! We’re so happy you loved your experience and can’t wait to have you back for your next purchase.

As always, we are at your service!

Sincerely,
Ellen

Rated 5 out of 5 stars

Very quick and efficient

Very quick and efficient. No issues at all. Great experience.

March 5, 2024
SmartBuyGlasses logo

Reply from SmartBuyGlasses

Hi Natalie,

I’m so happy to hear you are pleased with your new glasses and our service. SmartBuyGlasses strives to deliver the best customer experience, and it makes our day to hear we have accomplished that.

Thank you again for your purchase!

Sincerely,

Steffany

Rated 5 out of 5 stars

Great quality

Great quality, quick delivery, I‘m very happy with my new Glasses

March 5, 2024
SmartBuyGlasses logo

Reply from SmartBuyGlasses

Hello there!

Thanks for taking the time to share your feedback with us. It means so much when our best customers share their experiences.

I'm glad we were able to meet your expectations!

Sincerely,
Elveen

Rated 5 out of 5 stars

Very Satisfied

Very Goog Quality. Very Fast Shipment and I love my new Glasses, for sure gonna buy more

February 26, 2024
SmartBuyGlasses logo

Reply from SmartBuyGlasses

Hello there!

Thanks for taking the time to share your feedback with us. It means so much when our best customers share their experiences.

I'm glad we were able to meet your expectations!

Sincerely,
Elveen

Rated 5 out of 5 stars
SmartBuyGlasses logo

Reply from SmartBuyGlasses

Hi Peter,

We are incredibly grateful that you took the time to leave us this note. Our company’s top priority is making sure our customers are 100% satisfied. It's customers like you that make our job wonderful.

We look forward to seeing you again.

Sincerely,
Ellen

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