Smart City Mortgages Reviews 

33
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Thank you, Slavomir, for your cooperation! The service was prompt and of a high standard, and you kept us constantly informed. We received the keys to the house first, and payment was made upon ha... See more

Rated 5 out of 5 stars

I would highly recommend Slavomir and Smart City Group to anyone looking for a mortgage broker. This is the second time I have chosen to work with Slavomir, and that alone says how much trust and conf... See more

Rated 5 out of 5 stars

I’m extremely grateful that our conveyors put us in contact with Smart City Mortgages. We know Slavomir for many years. We have sorted our mortgage and various insurances through them, receiving hones... See more

Company replied

Rated 5 out of 5 stars

I definitely recommend Smart City. Slavomir is a professional and knows what he is doing. Always in touch and does everything to help. I am satisfied with Slavomir's services. Thank you.

Company details

  1. Mortgage Broker
  2. Insurance Broker

Written by the company

We provide you with professional mortgage advice against the whole market whilst being on hand to help with the application process on your behalf every step of the way. Advice can also be provided in the following languages: English Hindi Lithuanian Russian Chinese


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

33 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(33)

18 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Many thanks!

Thank you, Slavomir, for your cooperation!
The service was prompt and of a high standard, and you kept us constantly informed. We received the keys to the house first, and payment was made upon handover. This was a huge advantage:
we only paid for services once we had the keys in our hands. We’re so happy in our new home! Thank you for everything, Slavomir!
Now we know that the impossible is possible...!!!

June 30, 2026
Unprompted review
Rated 5 out of 5 stars

I would highly recommend Slavomir and…

I would highly recommend Slavomir and Smart City Group to anyone looking for a mortgage broker. This is the second time I have chosen to work with Slavomir, and that alone says how much trust and confidence I have in him. From the very start, he has been professional, knowledgeable, patient, and incredibly supportive, which made the whole process feel much less stressful.

June 4, 2026
Unprompted review
Rated 5 out of 5 stars

I would like to sincerely commend Ka…

I would like to sincerely commend Ka from smartcitymortgages.co.uk for his exceptional professionalism, attentive service, and remarkable efficiency throughout my mortgage application process.

From the very beginning, Ka demonstrated an in-depth understanding of the mortgage market. He carefully assessed my financial situation and needs, and quickly recommended the most suitable options. Whether it was interest rates, repayment structures, or documentation requirements, he explained everything clearly and thoroughly, giving me great confidence and peace of mind.

In terms of service, Ka was extremely attentive and detail-oriented. He followed up proactively at every stage—from the initial consultation to the submission of the application and final approval. He patiently answered all my questions and consistently provided valuable professional advice, ensuring the entire process was smooth and stress-free.

What impressed me the most was his efficiency. With Ka’s support, my mortgage was approved in just three days—an outcome that is truly rare and a testament to his strong execution skills and effective communication with lenders.

Overall, Ka is not only highly professional but also genuinely dedicated, reliable, and efficient. I would highly recommend him to anyone seeking a mortgage advisor who truly puts clients first and delivers outstanding results.

April 15, 2026
Unprompted review
Rated 5 out of 5 stars

I’ve had several experiences with Smart…

I’ve had several experiences with Smart City Mortgages, both personally and for my company, and every single one was outstanding. They have an individual approach to each client and situation and are truly professional. I have recommended Smart City Mortgages to friends, and everyone has been very happy with the service they received. They have saved me time and money. Absolutely top-class service!

February 13, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent mortgage broker services

Excellent mortgage broker services — professional, fast and reliable. Everything was handled efficiently, communication was clear and the rates were very competitive. Highly recommend!

January 28, 2026
Unprompted review
Smart City Mortgages logo

Reply from Smart City Mortgages

😉

Rated 5 out of 5 stars

The Best Mortgage Broker in London

The Best Mortgage Broker in London. I was a first-time buyer, and Smart City Mortgages broker helped me through the whole process, explaining every step in detail. It was really easy to deal with. I definitely recommend Smart City Mortgages as a very professional firm.

December 11, 2025
Unprompted review
Smart City Mortgages logo

Reply from Smart City Mortgages

Thank you for such a nice review:)

Rated 5 out of 5 stars

Excellent Mortgage Broker Ka Chau– Highly Recommended

We are extremely grateful for the support from Ka Chau throughout our mortgage application. He was incredibly efficient, knowledgeable and proactive from start to finish. Every question we had was answered clearly and quickly, and he guided us through each step with patience and professionalism.

Thanks to his hard work, our mortgage was approved much faster than we expected. We truly appreciate his dedication and excellent service — highly recommended.

November 28, 2025
Unprompted review
Smart City Mortgages logo

Reply from Smart City Mortgages

Thank you!

Rated 5 out of 5 stars

We contacted the company on…

We contacted the company on recommendation and were satisfied.
We’d like to highlight the work of mortgage advisor Slavomir . Thanks to his professionalism, we obtained favorable terms that suited us perfectly. He helped us through every step, from document collection to transaction support. He's always available, ready to explain everything; it's pleasant and easy to work with such a specialist. Thank you so much for your competent and prompt work! We can recommend Slavomir as a reliable, experienced, and results-oriented specialist.

November 26, 2025
Unprompted review
Smart City Mortgages logo

Reply from Smart City Mortgages

Thank you 🤩

Rated 5 out of 5 stars

Service with KA

This broker has been helping me for a while, and I’m truly satisfied with the service. They respond quickly and are always professional and attentive — whether it’s answering property inquiries, arranging viewings, or handling paperwork. What I appreciate most is that they take the initiative to analyze the market and offer advice based on my actual needs. The whole buying process went smoothly, and I didn’t have to worry about a thing.

Highly recommend to anyone looking for a reliable and experienced broker!

November 10, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service from Yvonne

Yvonne was always on hand to answer any questions and give advice. She kept updated at every single step. We felt confident, because we received advice from specialists who know her job. The process was smooth.
Thank you Yvonne

October 8, 2025
Unprompted review
Rated 5 out of 5 stars

Really trustful adviser

I’m extremely grateful that our conveyors put us in contact with Smart City Mortgages. We know Slavomir for many years. We have sorted our mortgage and various insurances through them, receiving honest and helpful guidance and in-depth knowledge throughout each process. Every one of my queries was met with clear explanation and patience, every step of the way, while I got my head around the complexities of first-time buying. Thank you for your hard working. We will be lifelong customers!

May 24, 2025
Unprompted review
Smart City Mortgages logo

Reply from Smart City Mortgages

Thank you for the trust in handling your mortgage and protection needs.

Rated 5 out of 5 stars

Outstanding Service

I’m very satisfied with the service I received. Slavomir is an exceptional broker professional, knowledgeable, and always willing to help. He guided me through the process with confidence and clarity, making everything feel straightforward and stress-free. It’s clear he knows his field well. I highly recommend working with him!

September 10, 2025
Unprompted review
Smart City Mortgages logo

Reply from Smart City Mortgages

Thank You Yuliia.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look