This was my 2nd appointment since joining here. Considering my 1st appointment was more thorough and included a cleaning this time i was in and out in minutes. Some patients had been waiting over... See more
Company replied

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
This was my 2nd appointment since joining here. Considering my 1st appointment was more thorough and included a cleaning this time i was in and out in minutes. Some patients had been waiting over... See more
Company replied
It is so rare to find an NHS Dentist these days and Smart Dental Care accepted me after a 4 year search. Every visit is perfect from the moment you walk into the welcoming Reception area to the time y... See more
Company replied
Excellent dental care. Warm and friendly staff and the dentist explains every next action so you know exactly what is happening, making me feel totally at ease. I'm an NHS patient and all my treatment... See more
Company replied
I've seen a few bad reviews for this place but I've never had a single problem since the day I became an NHS patient. Since I registered I had my 1st appointment booked in less than a week, I've not h... See more
Company replied
At Smart Dental Care, we believe everyone deserves to feel confident in their smile. As a trusted local practice serving both NHS and private patients, we take pride in offering high-quality, affordable dental care to the communities we serve. What sets us apart? It’s the people. Our friendly, welcoming teams make every visit feel easy, while our experienced clinicians deliver outstanding care you can trust. Whether it’s a routine check-up or advanced treatment, you're in safe, skilled hands. With locations across the North West of England, Northern Ireland and Dublin and over 250,000 patients cared for, Smart Dental Care is proud to combine the personal touch of a community practice with the standards of a nationwide provider. We’re here for every smile – inclusive, compassionate, and committed to helping you look and feel your best.
Written by the company

Dental Essentials

73 St Gregory Road, PR1 6YA, Preston, United Kingdom

Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.

Reply from Smart Dental Care - Deepdale Dental Centre

Reply from Smart Dental Care - Deepdale Dental Centre
All the staff are very helpful in every aspect, I cannot give them a bad review due to their great attitude and knowledge towards me and all of the other patients, I am so grateful and thankful that I am a patient there

Reply from Smart Dental Care - Deepdale Dental Centre
The service was good but the Dental Technician was 10 minutes late and appeared when I queried at the reception.

Reply from Smart Dental Care - Deepdale Dental Centre
Had a very good service from Uzma Ghodiwala dentist.

Reply from Smart Dental Care - Deepdale Dental Centre
Dr Arya and reshma. Were absolutely amazing with my children. They were very friendly and welcoming. I hope we get to see them both for our next checkups. Lovely people. Thankyou was a pleasure to meet you both.🙂

Reply from Smart Dental Care - Deepdale Dental Centre
The reception team were welcoming me when I arrived. They offered the same service to everyone arriving while I was waiting. The waiting room had sufficient seating for everyone waiting.
This continued when I was called in by the dental nurse. My dentist, Arya, met me with a smile. We had a short chat, which put me at ease before the examination commenced. My dentist explain what she was doing and asked for my opinion. All in all a very positive experience.

Reply from Smart Dental Care - Deepdale Dental Centre
Polite and informative Dentist. Excellent patient manner. Very busy on arrival. Waited 25 minutes beyond appointment time to be seen.

Reply from Smart Dental Care - Deepdale Dental Centre
Emergency appointment and an extraction all in for £100 lack of toothache now is a god send ... would have been a 5 star review but 4 days wait for an emergency appointment was a tad rough

Reply from Smart Dental Care - Deepdale Dental Centre
Did not have me in system for next appointment which was booked 6m in advance. Invoice not ready when asked.

Reply from Smart Dental Care - Deepdale Dental Centre
I don't need to wait they take my on time very helpful explain very thing.

Reply from Smart Dental Care - Deepdale Dental Centre
There was nothing wrong with my initial assessment, however I needed further treatment and have called 4 times and left a message to call me back,nothing,so I emailed and received an email back with a link to the portal,however the link didn't work,so I emailed back 1 week ago and heard nothing since.

Reply from Smart Dental Care - Deepdale Dental Centre
Brilliant staff always helpful and amazing Denist

Reply from Smart Dental Care - Deepdale Dental Centre

Reply from Smart Dental Care - Deepdale Dental Centre
Staff and Dentist were helpful. Never had any problems with this practice.

Reply from Smart Dental Care - Deepdale Dental Centre
I've always been terrified of going to the dentist but was immediately put at ease as I entered reception. The receptionist was friendly and spoke very clearly. It's very rare these days for an appointment to happen on time but it was bang on time here. The two ladies who carried out my assessment were very kind and immediately spotted that I was very nervous and did their best to put me at ease.

Reply from Smart Dental Care - Deepdale Dental Centre
Well i booked a dental clean for my theeth and paid to satdown been told what i already knew and been advised to book another appointment for same this has been booked and have to pay an extra almost £50 not happy feel deceived
As requested tried 2 times to get in contact with you guys so have called to cancel my next appointment on 21 at 2h30 and will look for alternative dentist as it seems you guys are not willing to help solve issue

Reply from Smart Dental Care - Deepdale Dental Centre
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.