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Smart Dental Care - Deepdale Dental Centre Reviews 

86
TrustScore 4.5 out of 5

4.5

73 St Gregory Road, PR1 6YA Preston, GB


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See what reviewers are saying

Rated 3 out of 5 stars

This was my 2nd appointment since joining here. Considering my 1st appointment was more thorough and included a cleaning this time i was in and out in minutes. Some patients had been waiting over... See more

Company replied

Rated 5 out of 5 stars

It is so rare to find an NHS Dentist these days and Smart Dental Care accepted me after a 4 year search. Every visit is perfect from the moment you walk into the welcoming Reception area to the time y... See more

Company replied

Rated 5 out of 5 stars

Excellent dental care. Warm and friendly staff and the dentist explains every next action so you know exactly what is happening, making me feel totally at ease. I'm an NHS patient and all my treatment... See more

Company replied

Rated 5 out of 5 stars

I've seen a few bad reviews for this place but I've never had a single problem since the day I became an NHS patient. Since I registered I had my 1st appointment booked in less than a week, I've not h... See more

Company replied


Company details

  1. Dentist
  2. Cosmetic Dentist
  3. Dental Implants Periodontist
  4. Periodontist

Written by the company

At Smart Dental Care, we believe everyone deserves to feel confident in their smile. As a trusted local practice serving both NHS and private patients, we take pride in offering high-quality, affordable dental care to the communities we serve. What sets us apart? It’s the people. Our friendly, welcoming teams make every visit feel easy, while our experienced clinicians deliver outstanding care you can trust. Whether it’s a routine check-up or advanced treatment, you're in safe, skilled hands. With locations across the North West of England, Northern Ireland and Dublin and over 250,000 patients cared for, Smart Dental Care is proud to combine the personal touch of a community practice with the standards of a nationwide provider. We’re here for every smile – inclusive, compassionate, and committed to helping you look and feel your best.

Everyone Deserves to Smile

Written by the company

We’re Here to Make It Happen
At Smart Dental Care, we believe exceptional dentistry should be accessible to everyone. Our focus is on delivering high-quality care in a supportive, professional environment where patients feel valued and confident in their treatment. Affordable & Accessible Dentistry We provide high-quality dental care that remains within reach, offering flexible options designed to suit different budgets and clinical needs—without compromising standards. We Care for People, Not Just Teeth Our priority is how you feel. Every patient is listened to, respected, and supported, ensuring you leave feeling confident, informed, and genuinely cared for. Compassionate, Personalised Care No two smiles are the same. Our approach is tailored, empathetic, and trust-led, with a strong focus on reducing anxiety and delivering care that feels personal. Complete Range of Dental Treatments From routine check-ups to advanced procedures, including dental implants, smile makeovers, gum treatments, sedation dentistry, and orthodontic aligners—we provide comprehensive care under one roof.

Looking for Affordable, Accessible Dental Care

Dental Essentials

Dental Essentials
Thousands are stuck on never-ending lists, watching their dental health decline while private care feels out of reach and unaffordable. We designed our Essentials Dentistry to help provide access to 1000’s of patients who cannot access NHS dentist, need convenient appointments but don’t want to pay private prices. Book your appointment online 24/7 – early mornings, late evenings or weekend appointments. No Gimmicks, No Hidden fees, No More Delays – Just great care you need, when you need it.

Contact info

  • 73 St Gregory Road, PR1 6YA, Preston, United Kingdom

  • 0177 250 7889
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4.5

Excellent

TrustScore 4.5 out of 5

86 reviews

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4.5

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(86)

1,551 reviews in the last 12 months

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Rated 2 out of 5 stars

Pay for 3 minutes of service. Poor

I am an NHS patient so I’m grateful for that as I know it’s hard to get one nowadays but I paid £27 for a routine checkup for a 15 mins appointment which only actually took 3 mins is a bit poor. Happy to see nothing was wrong but felt for the amount you pay and what you get is poor in my opinion.

December 24, 2025
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Reply from Smart Dental Care - Deepdale Dental Centre

Thank you for sharing your feedback. We’re sorry to hear that your experience did not meet expectations and would welcome the opportunity to look into this further.

If you haven’t already, please contact the practice directly or share your contact details with us so we can review this in more detail and understand the circumstances. We take all feedback seriously and would appreciate the chance to investigate.

Rated 5 out of 5 stars
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Reply from Smart Dental Care - Deepdale Dental Centre

Thank you for your feedback! We’re glad to hear that you found the dentist helpful and kind. It’s always lovely to know our patients feel well looked after 😊

Best Wishes
Smart Dental Care Team

Rated 5 out of 5 stars

Considerate and reassuring service

I was involved in every step of the process and was reassured throughout.

December 9, 2025
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Reply from Smart Dental Care - Deepdale Dental Centre

Thank you for your feedback! We’re pleased to hear that you felt involved in every step and reassured throughout your treatment 😊

Best Wishes
Smart Dental Care Team

Rated 5 out of 5 stars

Brilliant Dental Surgery

Dr Riley was extremely caring, compassionate and made me feel at ease and listened to. Highly recommend this dental surgery.

December 9, 2025
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Reply from Smart Dental Care - Deepdale Dental Centre

Thank you for taking the time to share such lovely feedback. We’re so pleased to hear that Dr Riley made you feel comfortable, listened to, and well cared for. Your recommendation truly means a lot to us.

Best Wishes
Smart Dental Care Team

Rated 5 out of 5 stars

The doctor was very professional and…

The doctor was very professional and helpful.

December 8, 2025
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Reply from Smart Dental Care - Deepdale Dental Centre

Thank you for your feedback. We’re pleased to hear you found the doctor professional and helpful, and we really appreciate you sharing your experience.

Best Wishes
Smart Dental Care Team

Rated 5 out of 5 stars

Above & beyond

Only went for a check up, & had 3 fillings there and then , no messing about, great job , Nikhil & Neenv were very professional ,friendly @ informative

December 9, 2025
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Reply from Smart Dental Care - Deepdale Dental Centre

Thank you for your great feedback! We’re delighted to hear you were able to have everything sorted in one visit and that Nikhil and Neenv were professional, friendly, and informative. We really appreciate you sharing your experience.

Best Wishes
Smart Dental Care Team

Rated 5 out of 5 stars

Polite

Polite, caring, thoughtful

December 5, 2025
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Reply from Smart Dental Care - Deepdale Dental Centre

Thank you for your kind words. We’re really pleased to know you found the team polite, caring and thoughtful.

Best Wishes
Smart Dental Care Team

Rated 5 out of 5 stars

Very good service and good experience

Very good service and good experience

December 5, 2025
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Reply from Smart Dental Care - Deepdale Dental Centre

Thank you for the feedback. We’re glad to hear you had a good experience and were pleased with the service.

Best Wishes
Smart Dental Care Team

Rated 5 out of 5 stars

On time gave me antibiotics for abbses…

On time gave me antibiotics for abbses and cream for split lips

December 5, 2025
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Reply from Smart Dental Care - Deepdale Dental Centre

Thank you for sharing your experience. We’re glad you were seen on time and received the antibiotics and cream you needed for your abscess and split lips.

Best Wishes
Smart Dental Care Team

Rated 5 out of 5 stars

Dear Boss, read this.

There is something great about this organisation, high up? I have been here (Preston) long enough to have had 4 or 5 dentists, and a good few receptionists, and every one of them were (are) wonderful... not just good at what they do (I neglected my teeth as a kid, had a lot done, with incredible finesse and a superlight touch)... they have all of them been really lovely people. And I know from a professional stance - you cannot train that into anyone. You can only look for it in interviews and value it. And this company seems to value it. I miss Finn, and Carol, and feel I owe them a drink. But the new faces are just as welcoming.
I reckon they work their dentists a bit too hard maybe, sweating their assetts like any successful outfit, but my point is that in the very few moments you are there they make you smile. Yeah, I could see that cheesy pun coming and still wrote it.
I've no idea who reads these things but if the boss is listening, Well done. You picked great people.

December 9, 2025
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Reply from Smart Dental Care - Deepdale Dental Centre

Thank you for sharing such an uplifting and heartfelt review — it truly means a great deal. It’s wonderful to hear that over the years, every dentist and receptionist you’ve met has left such a positive impression, both through their skill and their kindness. You’ve captured something we care deeply about: choosing people who genuinely enjoy helping others and who bring warmth into every interaction.

We’ll make sure your kind words reach the team — past and present — and your appreciation for Finn, Carol, and the new faces will certainly be valued. And yes, we smiled at your pun too!

Thank you again for taking the time to write this. It’s feedback like yours that reminds us why we do what we do.

Best Wishes
Smart Dental Care Team

Rated 5 out of 5 stars

The dentist was very thorough and…

The dentist was very thorough and really nice. I haven't had a good experience in the past felt neglected.

December 9, 2025
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Reply from Smart Dental Care - Deepdale Dental Centre

Thank you for sharing this with us. We’re really pleased to hear that your dentist was thorough and kind, especially knowing you haven’t always had positive experiences in the past. It means a lot that you felt properly looked after this time.

Best Wishes
Smart Dental Care Team

Rated 1 out of 5 stars

PPP.

After arriving for my appointment I was informed by the receptionist that the appointment had been cancelled a month ago which I was informed about by letter which was not received by myself, if I had received it I would not have attended.

December 8, 2025
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Reply from Smart Dental Care - Deepdale Dental Centre

Hi Michael,

We’re really sorry to hear about this mix-up. We understand how frustrating it must have been to arrive for your appointment only to find it had been cancelled. We didn’t intend for this inconvenience, and we’re sorry the letter didn’t reach you.

Please reach out to the practice so we can get this sorted and arrange a suitable new appointment for you.

Best Wishes
Smart Dental Care Team

Rated 2 out of 5 stars

this is the second denture and still…

this is the second denture and still nowhere near gone back trying 16th hoping for the best

December 5, 2025
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Reply from Smart Dental Care - Deepdale Dental Centre

Thank you for sharing this — we’re really sorry to hear the denture still isn’t quite right. We’re glad you’re coming back in on the 16th, and we truly hope we can get everything spot on for you this time. If there’s anything you’d like us to prepare ahead of your visit, we’re here to help.

Best Wishes
Smart Dental Care Team

Rated 5 out of 5 stars
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Reply from Smart Dental Care - Deepdale Dental Centre

Thank you for your lovely feedback — we’re delighted to hear you received excellent service all round!

Best Wishes
Smart Dental Care Team

Rated 5 out of 5 stars

Very pleasant staff .always welcoming…

Very pleasant staff .always welcoming .very professional and caring .always informative .although I am a bit scared of dentist they make me feel at ease .
Great job 👍.

December 5, 2025
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Reply from Smart Dental Care - Deepdale Dental Centre

Thank you for such a warm and thoughtful review. We’re so pleased to hear that our team makes you feel welcomed, informed, and at ease — especially when you’re feeling a bit nervous. Your kind words mean a lot to us.

Best Wishes
Smart Dental Care Team

Rated 5 out of 5 stars

My amazing dentist

My amazing dentist - Arya Jayavarma - always smiling, friendly, gentle and explains everything well. I have had really bad experiences at other dentists and am a nervous patient, I can actually say I look forward to my appointments. Thank you Arya:)

December 1, 2025
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Reply from Smart Dental Care - Deepdale Dental Centre

Thank you for such a lovely review! We’re so pleased to hear how comfortable Arya makes you feel — her warm, gentle approach and clear explanations truly make a difference, especially for nervous patients. It’s wonderful that you now look forward to your appointments.

Best Wishes
Smart Dental Care Team

Rated 5 out of 5 stars

Polite

Polite, professional care by people who give relevant advice re care of my teeth

November 24, 2025
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Reply from Smart Dental Care - Deepdale Dental Centre

Thank you for the wonderful feedback! We're so pleased to hear you received polite, professional care and helpful advice for looking after your teeth.

Best Wishes
Smart Dental Care Team

Rated 5 out of 5 stars

Friendly professional staff

Friendly professional staff, premises is clean - very helpful 😄

November 29, 2025
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Reply from Smart Dental Care - Deepdale Dental Centre

Thank you for the lovely feedback! We're delighted to hear you found the staff friendly and professional, and that our clean premises and helpful team made your visit a positive one. 😄

Best Wishes
Smart Dental Care Team

Rated 4 out of 5 stars

The reception staff are friendly and…

The reception staff are friendly and very helpful. The dentist that I saw is very polite and explains everything.

November 13, 2025
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Reply from Smart Dental Care - Deepdale Dental Centre

Thank you for your lovely feedback! We're delighted to hear that our reception team were friendly and helpful, and that your dentist was polite and clear in explaining everything.

Best Wishes
Smart Dental Care Team

Rated 5 out of 5 stars

My dentist appointment was on time.Arya…

My dentist appointment was on time.Arya was very polite and helpful in explaining me about my half dentures and my teeth .

November 18, 2025
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Reply from Smart Dental Care - Deepdale Dental Centre

Thank you for sharing your experience! We're delighted to hear your appointment ran on time and that Arya was polite and helpful in explaining everything about your dentures and teeth.

Best Wishes
Smart Dental Care Team

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