Smarter Mortgages Reviews 

62
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Not quite sure where to start! But Adam Has been an amazing mortgage advisor for us as husband and wife but as family. Security and assurance as a number one priority. We have used Adam since 2016/20... See more

Rated 5 out of 5 stars

Adam Makewell was a complete star and very patient with two inexperienced homebuyers looking for a new mortgage. He was always easily contactable and returned calls quickly/kept in touch throughout.... See more

Rated 5 out of 5 stars

The easiest part of my property purchase, by a mile, was Adam. Thanks for all your help dude, it was so incredibly easy.

Rated 5 out of 5 stars

I completed my re-mortgage yesterday having used Smarter Mortgages, after my brother and SIL recommended them to me. I cannot recommend this fantastic company enough! Adam is so knowledgeable, patient... See more

Company details

  1. Mortgage Broker

Written by the company

Using smart technology we search thousands of mortgages so you don't have to.


Contact info

4.8

Excellent

TrustScore 5 out of 5

62 reviews

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4.8

All reviews

(62)

6 reviews in the last 12 months

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Rated 5 out of 5 stars

5* service and products! AMAZING!!

I used Smarter Mortgages to re-mortgage for the first time (late 2023, so when interest rates were changing daily), I spoke with a lady called Kayleigh who couldn't be more helpful. She was on the ball and updated me when things changed. She was happy to speak on the phone or via whatsapp and was only ever too happy to help with the different queries we asked her.
I will be using them for every re-mortgage/house move going forwards and can't recommend them enough!
FANTASTIC company and service. Would give higher than 5*s if I could!

November 21, 2022
Unprompted review
Rated 5 out of 5 stars

Honest and reliable advice

Honest and reliable advice , thank you Richard and team for your hard work on securing our mortgage for us and keeping us well informed along the way , would definitely recommend to anyone!

September 22, 2022
Unprompted review
Rated 5 out of 5 stars

Honest, reliable and speedy mortgage advice

I have been using Smarter Mortgages for around 8 years now, specifically Adam, following a recommendation from a colleague and am nothing short of delighted with the service I have received.

Adam is approachable, very knowledgeable, has the patience of a saint and is very accessible. Adam is always supportive and has talked me through many options over the years and always obtained a fantastic deal for me. He is very, very proactive and given the recent changes to Base Rate has been completely on top of securing me a new deal at exactly the right time.

I cannot thank Adam enough and wouldn't think of looking anywhere else for mortgage advice. I will always recommend him to friends and family safe in the knowledge that they won't be disappointed and will receive a good deal.

August 22, 2022
Unprompted review
Rated 5 out of 5 stars

5 stars

Adam made the difficult process of re-mortgaging very stress free and was always at hand to answer all my questions. I was very impressed at his knowledge of the market and what were my best options.
I couldn't recommend Adam highly enough and will definitely using Smarter Mortgages going forwards. I will also be recommending them to all friends and family.

June 28, 2022
Unprompted review
Rated 5 out of 5 stars

Adam was very informative and couldn't…

Adam was very informative and couldn't be more helpful throughout the whole process. Being newly Self-Employed I knew it would be a struggle to remortgage and Adam made it a seamless transition with a fantastic offer secured. The whole process was fast, efficient and professional with no stress at all.

Couldn't recommend highly enough.

Thanks again

Connor

May 12, 2022
Unprompted review
Rated 5 out of 5 stars

Quick, efficient and extremely helpful!!

Smarter Mortgages were extremely helpful throughout the process as first time buyers. Our circumstances made looking for a mortgage more difficult but Richard was reassuring and thorough. Richard obtained a mortgage in principle for us in less than a few hours after a single email notifying him that we had made an offer and needed it that day! Kayleigh continued to contact us after obtaining the mortgage, offering her assistance and answering any questions that we had. There is no doubt in our mind that we would use Smarter Mortgages again when the time comes to re-mortgage. We cannot thank them enough!

February 25, 2022
Unprompted review
Rated 5 out of 5 stars

THE BEST 💛

Richard and Kayleigh have not only gone the extra mile, they literally went above and beyond to make sure that we are comfortable and have all the information available to make the best decision along the way. Without them, the experience of buying our first home would have definitely not been as smooth as it was. We will 100% be sticking with them for any remortgages and future mortgages and will be recommending them to our friends and family.

February 17, 2022
Unprompted review
Rated 1 out of 5 stars

Unhelpful

We were given rough quotes for our mortage. Spent some time uploading eveything they needed. Didn’t hear anything for days. Then despite showing my earnings and P60 they said I couldn’t get the mortgage. Conflicting information between emails as too many people working on the case. We dealt with Richard and Kayleigh whom we found very unhelpful and didn’t really understand my working pattern which is why this went wrong. Since then we have now had AIP from another mortgage broker and hsbc. Which goes to show that Smarter mortgages didn’t really know what they were doing or they don’t deal with people who work flexi hours or zero hours contract
I would recommend using AP solutions as they will fight your corner and get you your mortgage

February 12, 2022
Unprompted review
Smarter Mortgages logo

Reply from Smarter Mortgages

A 1 star review from a serial 1 star reviewer. Expected, I suppose. It wouldn't have mattered what we did, we were always getting this 1 Star. The abusive email was not very nice or professional.

So much mis-information at the start, it was always going to be difficult to get it right for you.

Rated 5 out of 5 stars

Adam was fantastic

Adam was fantastic. He makes it nice and easy and has a great knowledge of the market and options available for you. Would definitely recommend.

February 3, 2022
Unprompted review
Rated 5 out of 5 stars

You'll struggle to find a better broker…

You'll struggle to find a better broker. We have used Adam on two purchases since 2017 and he has been excellent throughout. The first purchase went on for over 9 months and with our second we have been in contact for a similar period. Most people can find you a good rate but the service you get with Adam is second to none. I recommend him to everyone I know and will continue to do so.

January 28, 2022
Unprompted review
Rated 5 out of 5 stars

Great professionalism

Adam is incredibly professional, knows the mortgage market really well and understands the need of the customer. His attention to detail is invaluable and he makes the process so much easier. Thanks for all your hard work Adam.

January 27, 2022
Unprompted review
Rated 5 out of 5 stars

100% Recommended

100% Recommended, a fantastic team, super helpful and friendly. They will get you through from start to finish and get you the best deal for your circumstances. You won't be disappointed. Many thanks to Richard and Team.

January 5, 2022
Unprompted review
Rated 5 out of 5 stars

Highly Recommended 5* service

Seriously a great team, I have been a customer for 5 years plus, both Stuart and Zara are brilliant and super efficient. I was recommended by a friend after the great service they received, and have since made multiple referrals based on the service I have received. I very highly recommend this company.

January 4, 2022
Unprompted review
Rated 5 out of 5 stars

Stress free

We have used Adam from Smarter Mortgages for a number of years now. His professionalism, knowledge and assistance with guiding us through has been amazing. We wouldn’t use anyone else now and happily recommend his services. Thank you Adam and Smarter Mortgages.

December 23, 2021
Unprompted review
Rated 5 out of 5 stars

Smart mortgages provide such a great

Smart mortgages provide such a great, professional and efficient service. All process went through really well. I would highly recommend their mortgage services. I would definitely use them again in the future.

Thank you guys.

December 21, 2021
Unprompted review
Rated 5 out of 5 stars

Fantastic service!

Smarter mortgages were absolutely amazing and made our first time buying a house as smooth as could be. Everyone we dealt with at Smarter Mortgages were knowledgeable and willing to go the extra mile to help us feel at ease. I would absolutely reccomended Smarter Mortgages to anyone looking to get a mortgage.

December 16, 2021
Unprompted review

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