Smarter Home Store Reviews 

181
•
TrustScore 2.5 out of 5

2.4

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Rated 1 out of 5 stars

I purchased a Home Assistant Green from this seller. The device was defective from the moment of delivery and never functioned properly. The seller refused to provide warranty service, using th... See more

Rated 2 out of 5 stars

When the Decos connect to the sky Q Box it shuts the sky box down and I have to keep rebooting it.i bought a repeater from te company for €20 and it does a better job than the €90 system.If it could c... See more

Company details

  1. Smart Shop

Information provided by various external sources

Online retailer of smart home technology products, making your home a connected home.


Contact info

2.4

Poor

TrustScore 2.5 out of 5

181 reviews

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No recent history of asking for reviews

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Hasn’t replied to negative reviews

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2.4

All reviews

(181)

1 review in the last 12 months

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Rated 5 out of 5 stars

Prompt response to my questions, excellent to deal with!

I had a query on delivery of the TP Links I was about to purchase and I made contact to ask about the delivery, my details were taken and Susan called me back in a prompt and timely manner. Very approachable and easy to deal with. Very helpful in answering my questions and made me feel very comfortable and at ease. Delivery took about a day and a half once ordered and everything arrived well packaged with no damage and happy to report all devices work perfectly as described! I would be very happy to deal with Smarter Home Store again in the future!

January 12, 2022
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Reply from Smarter Home Store

Hi Patrick, thank you for taking the time to send us your review. We are delighted that you are happy with the TP-Link Deco P9 Mesh System and your new Ring Video Doorbell. Thanks for shopping with us and supporting an Irish Business.

Rated 5 out of 5 stars

Service was amazing

Service was amazing, helped me find the right system for my needs and it works amazingly well throughout my house! I cannot recommend this company more - fantastic

October 20, 2021
Rated 5 out of 5 stars

Top quality service and Irish Owned

Top quality service and Irish Owned, most important.

October 7, 2021
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Reply from Smarter Home Store

Thanks Charlotte - hope your new TP-Link Deco Mesh is making all the difference to getting great Wifi in your home. Thanks for shopping with us.

Rated 5 out of 5 stars

Really great service

Really great service. Susan’s easy communication of tech specifications to a non technical person was fantastic. Delivery was the very next day. I could not fault the service. Keep up the good work.

September 18, 2021
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Reply from Smarter Home Store

We are delighted that the TP Link Deco M5 has worked out so well for you and thanks for the positive review.

Rated 5 out of 5 stars

Really pleased with the purchase of…

Really pleased with the purchase of DECO Whole Home Mesh WiFi System would definitely recommend for seamless coverage.

September 9, 2021
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Reply from Smarter Home Store

Hi Mary, Thanks for your review. We are delighted that you are so pleased with the TP-Link Deco E4 (3 pack) - great for seamless coverage and no black spots.

Rated 5 out of 5 stars

Super fast delivery

Super fast delivery
Great product

August 29, 2021
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Reply from Smarter Home Store

Hi Thomas, thanks for your review and delighted that you are happy with the TP-Link Deco M5 Mesh System. Thanks for shopping with us.

Rated 5 out of 5 stars

Super fast service

Super fast service. Excellent profuct.

August 24, 2021
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Reply from Smarter Home Store

Tony, thanks for your review and we are delighted that you are please with the TP-Link Deco E4 - it really is an excellent product. Thanks for shopping with us.

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