I purchased a Home Assistant Green from this seller. The device was defective from the moment of delivery and never functioned properly. The seller refused to provide warranty service, using th... See more
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When the Decos connect to the sky Q Box it shuts the sky box down and I have to keep rebooting it.i bought a repeater from te company for €20 and it does a better job than the €90 system.If it could c... See more
Set up a bit tricky, colours and white a bit washed out
Company replied
Cant figure it out. But that’s my fault. Everything else is fine.
Company replied
Company details
Information provided by various external sources
Online retailer of smart home technology products, making your home a connected home.
Contact info
6E KCR Estate, Kimmage, Dublin 12,, D12AX99, Dublin, Ireland
- 016855948
- info@smarterhomestore.com
- smarterhomestore.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Prompt response to my questions, excellent to deal with!
I had a query on delivery of the TP Links I was about to purchase and I made contact to ask about the delivery, my details were taken and Susan called me back in a prompt and timely manner. Very approachable and easy to deal with. Very helpful in answering my questions and made me feel very comfortable and at ease. Delivery took about a day and a half once ordered and everything arrived well packaged with no damage and happy to report all devices work perfectly as described! I would be very happy to deal with Smarter Home Store again in the future!

Reply from Smarter Home Store
Fast delivery and great price
Excellent and Prompt Customer Service
Great service,product did exactly as…
Great service,product did exactly as they said!!!
Service was amazing
Service was amazing, helped me find the right system for my needs and it works amazingly well throughout my house! I cannot recommend this company more - fantastic
Great price and service
Great price and service
Ordered my home Wifi TPlink mesh system on Monday, it was delivered on Wednesday morning. Tip top!
Good service and reasonable prices and…
Good service and reasonable prices and the products are first class. Had a problem with one item and I got it replaced immediately and the back up service is really good. Highly recommend them
Top quality service and Irish Owned
Top quality service and Irish Owned, most important.

Reply from Smarter Home Store
I ordered the goods and they were…
I ordered the goods and they were delivered two days later. Perfect.
Ordered on the Friday
Ordered on the Friday, received on the Saturday morning while the website was stating 5-7 working days
Really great service
Really great service. Susan’s easy communication of tech specifications to a non technical person was fantastic. Delivery was the very next day. I could not fault the service. Keep up the good work.

Reply from Smarter Home Store
I am happy with my order
I am happy with my order, delivery came very fast, within 3 days it was at my doorstep. Thank you!
Really pleased with the purchase of…
Really pleased with the purchase of DECO Whole Home Mesh WiFi System would definitely recommend for seamless coverage.

Reply from Smarter Home Store

Reply from Smarter Home Store
Excellent product,really sorted iut out…
Excellent product,really sorted iut out wifi problems
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