Smarter Home Store Reviews 

181
•
TrustScore 2.5 out of 5

2.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

I purchased a Home Assistant Green from this seller. The device was defective from the moment of delivery and never functioned properly. The seller refused to provide warranty service, using th... See more

Rated 2 out of 5 stars

When the Decos connect to the sky Q Box it shuts the sky box down and I have to keep rebooting it.i bought a repeater from te company for €20 and it does a better job than the €90 system.If it could c... See more

Company details

  1. Smart Shop

Information provided by various external sources

Online retailer of smart home technology products, making your home a connected home.


Contact info

2.4

Poor

TrustScore 2.5 out of 5

181 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

2.4

All reviews

(181)

1 review in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Really fast delivery and excellent…

Really fast delivery and excellent price on Deco M5. Great product.

March 9, 2021
Smarter Home Store logo

Reply from Smarter Home Store

Gavin, thanks for taking the time to send us on a review and to hear that you are happy with the delivery and the quality of the TP-Link Deco M5 - it is great - tell your friends!! We can extend the price promotion until March 15 now. Cheers

Rated 5 out of 5 stars

Great product and after sale service…

Great product and after sale service was excellent.
Highly recommend

March 9, 2021
Smarter Home Store logo

Reply from Smarter Home Store

Shane, thanks for the review - delighted that you are happy with the TP-Link Deco M5 - super product and so necessary to have good WiFi coverage at the moment. Cheers.

Rated 5 out of 5 stars

Ordered a TP Link extender for wifi

Ordered a TP Link extender for wifi, arrived next day! Will buy again from Susan and team, most helpful Irish Ecommerce company.

Shane Curtin

March 9, 2021
Smarter Home Store logo

Reply from Smarter Home Store

Hi Shane, thank you for taking the time to send us a review & delighted that the TP Link E4 Whole Mesh Wifi System is working so well for you.

Rated 5 out of 5 stars

SUPER fast delivery of an excellent…

SUPER fast delivery of an excellent product at a great price. This is my first time using as I used to be a big Amazon buyer however from now on I will be checking this site first!

March 4, 2021
Smarter Home Store logo

Reply from Smarter Home Store

Hi Melanie, thanks for taking the time to send us your review - it is much appreciated as is your support for www.smarterhomestore.com - 100% Irish owned and managed.

Rated 5 out of 5 stars

Very good and delivery very quick and…

Very good and delivery very quick and product perfect definitely recommend this company thanx

March 1, 2021
Smarter Home Store logo

Reply from Smarter Home Store

Hi Catherine, thanks for taking the time to send a review and delighted that your TP-Link Deco E4 Mesh System is working so well for you. Thanks for shopping with us.

Rated 5 out of 5 stars

Purchased a tp-link deco m5. Service was amazing

Purchased a tp-link deco m5 recently. Had to ring up to confirm was it the best solution for me.
Had a really friendly woman on the phone and she settled all my concerns
Purchased the product after 5 on Monday evening and had it by Wednesday.
Exceptional service and would definitely recommend

February 16, 2021
Smarter Home Store logo

Reply from Smarter Home Store

Hi James, thanks for taking the time to send a review and that is great news that the Deco M5 is working well for you - a great product, they are very popular for us at the moment. Thanks for supporting an Irish Company. www.smarterhomestore.com

Rated 5 out of 5 stars

Fast and efficient with knowledgeable staff

Fast and efficient with knowledgeable staff, dealt with Susan and told her I needed something in a hurry and got it the next day ... she never said it was possible but she did said they would do their best ... and they sure did

February 16, 2021
Smarter Home Store logo

Reply from Smarter Home Store

Hi Kevin, thanks for taking the time to send a review and we are delighted that the Deco E4 is working well for you. Thanks also for shopping with us. Susan www.smarterhomestore.com

Rated 5 out of 5 stars

Excellent service!

Excellent service!! Delivery was super quick. Will definitely used this site again and recommend to others. Thanks

February 12, 2021
Rated 5 out of 5 stars

Really impressed on their delivery…

Really impressed on their delivery service. Definitely would recommend them to a friend or colleague. 5 star service!
Purchased Deco E4 Whole Home Mesh Wi-Fi System (3 Pack). Now have Wi-Fi all over my house, great product!

January 27, 2021
Smarter Home Store logo

Reply from Smarter Home Store

Hi Eamonn, delighted that you are happy with the service but more importantly the TP-Link Deco E4 product. Thanks for taking the time to give it and us a review. Take care.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look