I regret choosing Smart Green for our…
I regret choosing Smart Green for our solar installation. From the very beginning, the experience was a nightmare. The entire process dragged on for six months, with little to no communication about what was happening. Random workers would show up at our house unannounced, which was both frustrating and unprofessional.
The sales rep assured us that our system would offset 100% of our electricity usage, but in reality, it only covers about 60%. When we reached out about this issue, we were told there would be an annual review to ensure we were getting what we paid for. However, that turned out to be another empty promise. The company is nearly impossible to reach—only responding to emails with vague, generic answers that don’t address our concerns.
If you’re considering going solar, I highly recommend looking elsewhere. Smart Green overpromises, underdelivers, and then avoids accountability. Save yourself the headache and choose a company that values its customers.