Cannot fault their pricing and their customer service - by far one of the best experiences I’ve had with an advisor in generals. Jamie helped me out with a query and spent time pulling together someth... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Excellent advice before purchasing via online chat. Already own Bose Quiet Comfort Ultra and wanted to know if the talk around the Sennheiser ADB 630 was justified to be that much better. I was told... See more
Company replied
I needed a new TV and being out of the loop for many years around TV technology I was so glad Cheltenham Smart Home Sounds were recommended to me by a friend. If you want great service, excellent pr... See more
Company replied
After selling my Sonos port I needed a new speaker for my lounge and one for my dining room. I had already identified the Sonos Era 100 and Sonos Roam 2 as my solution. Whilst waiting for the sale to... See more
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Company details
Information provided by various external sources
Smart Home Sounds are experts in Sonos. Our trained team can help you select the system that is right for you. Once you have chosen your system, we can help you with the setup and configuration of your Sonos product
Contact info
4.9
Excellent
2K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 48 hours
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Splendid!
Ordered, paid, shipped, delivered, no dramas. Just the way it should be, comms were excellent at every stage, no spam (yet). The speaker was also £20 cheaper even than Amazon, so another plus. I would most certainly recommend Smarthomesounds for all your audio needs. Top Banana!
May 12, 2026
Unprompted review
Reply from Smarthomesounds
Hi Andrew,
Thank you for the brilliant review! We're so pleased everything went smoothly and that you were happy with the communication and pricing too. We really appreciate the recommendation, enjoy the new speaker, and thanks again for choosing Smart Home Sounds!
All the best :)
SHS
Website very easy to navigate.
Website very easy to navigate.
Delivery was prompt and efficient.
I had a small issue during set up which was resolved very quickly via the online chat service.
May 13, 2026
Unprompted review
Reply from Smarthomesounds
Hi Paul,
Thank you for your kind review! We're glad you found the website easy to use and were happy with the delivery. It's great to hear our team could quickly resolve your setup issue via chat too!
All the best :)
SHS
Great customer service via the chat…
Great customer service via the chat with good advice and then putting basket together.
Competitive price and super quick delivery.
Would definitely recommend
May 14, 2026
Unprompted review
Reply from Smarthomesounds
Hi Ellis,
Thank you for the great review! We're really pleased you found our advice helpful and were happy with the price and quick delivery. We really appreciate the recommendation!
All the best :D
SHS
Great experience
Easy to use site, fast delivery and first order discount is a nice touch as well.
May 9, 2026
Unprompted review
Reply from Smarthomesounds
Hi Adrian,
Thanks for your great review! We're glad you found the site easy to use and enjoyed the fast delivery and first order discount.
All the best :)
SHS
Great price and quick delivery with…
Great price and quick delivery with updates along the way. I can’t comment on the sound or anything else, as it’s a present for my son.
May 5, 2026
Unprompted review
Reply from Smarthomesounds
Many thanks for your positive review, Michelle. We hope your son enjoys his setup, but feel free to keep us posted if we can help again at any time.
Always good prices on Sonos equipment…
Always good prices on Sonos equipment and next day deliveries, any queries I have they respond very quickly
May 8, 2026
Unprompted review
Reply from Smarthomesounds
Hi Alan,
Thank you for your awesome review! We’re so pleased to hear you’re happy with our prices, fast delivery, and responsive customer service.
All the best :)
SHS
I recently ordered a turntable and…
I recently ordered a turntable and speakers from smart home.absolutely fantastic item £50 cheaper than there rivals for the exact same items. cannot rave about this company enough from the moment I ordered until item was delivered. Smart home kept me informed of delivery status every day .fantastic brilliant great
Thank you
May 12, 2026
Unprompted review
Reply from Smarthomesounds
Hi Tony,
Thank you so much for the amazing review! We’re delighted to hear you’re happy with your new turntable and speakers, and that our updates and service made the whole experience a great one!
All the best :D
SHS
Turntable purchase
Contacted Smart Home Sounds a couple of times before eventually purchasing a turntable from them. The advice they gave was very helpful and the price I ended up paying matched anywhere else I could find. Delivery was quick and communication excellent throughout.
May 8, 2026
Unprompted review
Reply from Smarthomesounds
Hi Karl,
Thank you for the great review! We're really pleased our advice helped you choose the right turntable and that you were happy with the price, delivery and communication throughout. Enjoy your new setup!
All the best :)
SHS
Visited the new showroom
Visited the new showroom to check compatibility of the Pro-ject CD box E and my Sonos Era speakers. Staff were very helpful and friendly and arranged a demonstration and made some technical suggestion that I had not considered. Very polite and helpful team.
May 12, 2026
Unprompted review
Reply from Smarthomesounds
Hi Robert,
Thank you so much for your lovely review. We're delighted to hear you enjoyed your visit to our new showroom and that the team could help demonstrate the compatibility between the Pro-Ject CD Box E and your Sonos Era speakers!
All the best :)
SHS
Great website - order delayed
Easy to use website and simple checkout experience.
Unfortunately my order was not delivered next day as promised due to an "unexpected delay". No further info was given. Unsure if this was courier or supplier issue. But I was always kept up to date and my order arrived the day after. All good beautifully packaged etc.
Would order from here again.
May 6, 2026
Unprompted review
Reply from Smarthomesounds
Hi Rosie,
Thank you for your review and for your order. We're sorry to hear of the delay with DPD, which appears to have been due to a delay at one of their depots. We're so glad it's with you now and hope you're enjoying your item!
All the best :D
SHS
I bought the Sonos Era speaker from…
I bought the Sonos Era speaker from Smart Home Sounds and the handling of the order was very efficient and offered a good and competitive price. It was well-packed and delivered promptly. All good!
May 7, 2026
Unprompted review
Reply from Smarthomesounds
Hi Jeff,
Thank you for your great review and for your order at Smart Home Sounds! We’re delighted to hear that you were pleased with the service, pricing, and delivery of your Sonos Era speaker.
All the best :D
SHS
Excellent speedy delivery
Excellent speedy delivery , great selection of products and prices you will find hard to beat .
May 7, 2026
Unprompted review
Reply from Smarthomesounds
Hi Jeff,
Thank you for your wonderful review! We’re delighted to hear you were pleased with our speedy delivery, product range, and competitive pricing.
All the best :D
SHS
Excellent smooth transaction
Excellent smooth transaction, cheapest price around, super quick delivery too, highly recommended!
May 5, 2026
Unprompted review
Reply from Smarthomesounds
Hi Simon,
Thank you for your fantastic review! We’re so pleased to hear everything went smoothly and that you were happy with both the price and speedy delivery. Your recommendation means a lot to us!
All the best :)
SHS
I am very pleased with the product.
The delivery of my headphones was very prompt. Communication was very good.
I am really pleased with the product. I have not used these type of headphones before and they work wonderfully. The quality is very good, they are easy to set up and the fit is excellent. For this price they are just what I wanted.
May 2, 2026
Unprompted review
Reply from Smarthomesounds
Hi Aidan,
Thank you for your great review! We’re pleased to hear you’re enjoying your new headphones and found them easy to set up, comfortable, and great value for money. We also appreciate your kind words about our delivery and communication.
All the best :)
SHS
Great service
Upon arrival I was greeted by a huge smile and very polite welcome . After a fantastic flat white I was invited to listen to some different systems in a very modern sound proof room this maximized my experience of each piece of equipment . After which both Callum and Rakesh left no stones unturned in my questions a needs ! I even called Rakesh several times to guide through the set up which he was excellent! Great service great shop ..and Great coffee to boot !! Go check them out 10/10 !!👍😊
April 24, 2026
Unprompted review
Reply from Smarthomesounds
Hi Leigh,
Thank you for your awesome review! We are so pleased to have had you in our showroom and help you choose the perfect setup for you with our fantastic coffee of course! Callum and Rakesh were more than happy to answer any questions and we're glad they helped!
All the best :D
SHS
Reply from Smarthomesounds
Hi Sam,
Thank you for kind review! We hope you enjoy your new products.
All the best :D
SHS
Excellent company to deal with
Excellent company to deal with. Highly recommended. Communication excellent and delivery and product all as indicated. Will definitely purchase from Smarthomes company again. Thank you.
April 29, 2026
Unprompted review
Reply from Smarthomesounds
Hi Richard,
Thank you for your awesome review! We're really pleased to hear everything met your expectations and that you’d shop with us again. We truly appreciate your recommendation and support.
All the best :D
SHS
First time buyer from Smart Home…
First time buyer from Smart Home Sounds, great customer service, excellent price with next day delivery. Would not hesitate to recommend this company.
April 30, 2026
Unprompted review
Reply from Smarthomesounds
Hi James,
Thank you so much for your kind review! We are so happy that you are pleased with our services and we hope to see you again soon!
All the best :)
SHS
Great product with Super fast delivery
Great product with Super fast delivery
April 28, 2026
Unprompted review
Reply from Smarthomesounds
Hi Darren,
Thank you for your awesome review! We're pleased to hear that you are satisfied with our products and delivery time!
All the best :D
SHS
Amelia was so knowledgeable and sent me…
Amelia was so knowledgeable and sent me emails with lots of turntable choices and information. Received in 24 hours and Tom talked me through set-up, truly outstanding professionalism would highly recommend.
April 22, 2026
Unprompted review
Reply from Smarthomesounds
Hi Clare, you're most welcome, and we're glad to hear that you're all up and running. Feel free to keep in touch if we can help again at any time.
All the best,
Tom.
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