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Smartlivingandtechnology Reviews 1

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TrustScore 3 out of 5

3.2

Electronics Store
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Company details

  1. Electronics Store
  2. Electronics Company

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3.2

Average

TrustScore 3 out of 5

1 review

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Rated 1 out of 5 stars

DO NOT BUY FROM THIS COMPANY

DO NOT BUY FROM THIS COMPANY! They hide negative reviews and do not honor their warranty!!

In December 2024 I purchased a smart bidet toilet from this company. I received in writing that it has a one-year warranty. My contractor installed the toilet at the end of April 2025 , and in October 2025 it started having issues. We had multiple plumbers come out, but we were never able to reach the company by phone for our plumbers to figure out the problem. I have now sent over 40 emails to this company since last fall and left 11 voice messages, none of which have been returned. They have taken down our reviews on their website. They are refusing to honor their warranty on a toilet that cost me over $1500. I've been extremely patient yet they are clearly avoiding honoring their warranty on this defective toilet. Not only has it flooded my floors, but it continuously leaks and the water has to be shut off to it. The bidet stopped working as did the air dryer and solenoid. This is absolutely unacceptable for this business to not honor their written warranty and completely ignore me.

March 24, 2026
Unprompted review

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