SmartTechProducts Reviews 128

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

SmartTech continues to offer exceptional customer service. I don't have to hunt through different online menus or punch in five different numbers to get beyond the "Please select #1 for...." to speak... See more

Company replied

Rated 5 out of 5 stars

Excellent customer service! Called a few times before placing my order ans was greeted by woman (sorry don't remember your name) who was very helpful and answered all my questions on each call. Oh yea... See more

Company replied

Rated 5 out of 5 stars

Purchased and used the frost free hose last winter in Tennessee, it worked fine but I did have to shelter the connections to prevent my ground fault from tripping . Thereafter it worked fine until the... See more

Rated 5 out of 5 stars

saw the product on line with the basic specifications displayed. The size, Watt value, basic technology, attracted my scan, I called the company for more details the phone was answered promptly, with... See more

Company replied

Company details

  1. Camping Store
  2. Hobby Store

Written by the company

Small family company making FreezeFreeHose heated water hoses, Add-A-Stat, Plasti-Duk brand decoys and Neumann & Bennetts brands. Selling supported products.


Contact info

4.8

Excellent

TrustScore 5 out of 5

128 reviews

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Rated 5 out of 5 stars

Love the products and wonderful…

Love the products and wonderful customer service!

September 25, 2020
Unprompted review
SmartTechProducts logo

Reply from SmartTechProducts

Thank you Ingrid for buying our 100 ft FreezeFreeHose and a Add-A-Stat. We are pleased you love our products! We appreciate your business.

Rated 5 out of 5 stars

It's a little early, but since you insist...

Well, so far, so good. Since this is your second request for a review and I've had my heated hose for a whole week already, I feel well qualified to report that water has successfully flowed through it for the entire week. It has been plugged in to its thermostat and hasn't shorted out or electrocuted anyone (yet), and since water flowed continuously even though temps dropped below 30 twice, I assume that the controller works well, too. Since we're in Montana I'd recommend that you check back, say, around the end of January and then maybe I can report on some real experience other than the fine delivery service (UPS).

September 16, 2020
Unprompted review
Rated 5 out of 5 stars

Faulty heated hose and thermostat…

Faulty heated hose and thermostat promptly replaced , ordered 2nd hose as a backup . Delivered as promised. Will try product later this year when temps are below freezing . Last years hose worked well until late spring when it stopped functioning .

September 14, 2020
Unprompted review
Rated 5 out of 5 stars

Frost free rv hose

Purchased and used the frost free hose last winter in Tennessee, it worked fine but I did have to shelter the connections to prevent my ground fault from tripping . Thereafter it worked fine until the last cold snap in the spring when the hose froze . I returned it and the thermostat and just received a free replacement of both , I also purchased a second hose as an ounce of prevention as we will be full time rving again this winter . Very pleased with the overall performance and prompt pleasant conversations and response with customer service . It is a sturdy well built product !

September 8, 2020
Unprompted review
Rated 5 out of 5 stars

Everything from ordering to receiving…

Everything from ordering to receiving went perfect. It was an easy process with ordering on their website with quick confirmation and notification of delivery. I received my decoys in a timely fashion, and they are beautiful! I can't wait to get them wet.

August 9, 2020
Unprompted review
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Reply from SmartTechProducts

Thank you so much for the great review. I will share with the all the employees to let them know their hard work does not go unnoticed. We hope you have a great hunting season!

Rated 5 out of 5 stars

Best dog training bumpers!

Best bumpers for dog training anywhere. Sorry it too so long for me to find them!

July 22, 2020
Unprompted review
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Reply from SmartTechProducts

Thank you! We appreciate your positive feedback at SmartTechProducts.com!

Rated 5 out of 5 stars

Greenhouse heating

Will be perfect for the Greenhouse this coming winter.

July 19, 2020
Unprompted review
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Reply from SmartTechProducts

Thank you for the great rating, and for purchasing our Add-A-Stat. We also offer the FreezeFreeHose to help with running water during freezing weather.

Rated 5 out of 5 stars

Great Bumpers

July 8, 2020
Unprompted review
SmartTechProducts logo

Reply from SmartTechProducts

Thank you! we have all Plasti-Duk products, watch for more to show up online & many Freeze Protection Devices including FreezeFreeHose

Rated 1 out of 5 stars

Ordered garden hose reversing kit

Ordered garden hose reversing kit. Received 1/8 male pipe to 1/8 tubing connectors. Emailed the seller and never got a response. Had to reorder from someone else.

July 6, 2020
Unprompted review
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Reply from SmartTechProducts

Hello Mark. Sorry about the mix up. We have no record of receiving an email from you. It is possible you emailed it to the other site with similar spelling to ours, a common mistake. We stand behind all our products and any mistakes we make, we're only human, and we will make right. We found your order and we will send you the correct item immediately. Please accept our apology.

Rated 3 out of 5 stars

Dog bumpers

I ordered 10 or so training bumpers. Had them less than a week, found holes from the factory in them as well as valves falling out...high quality rubber is the saving grace.

June 10, 2020
Unprompted review
Rated 5 out of 5 stars

Handy adaptors

They seem well made and saved me from reversing my whole garden hose system. I was installing a garden hose filter that needed to run in a specific direction. Instead of having to move all my garden hoses around, I bought these and installed my filter.

May 31, 2020
Unprompted review
Rated 3 out of 5 stars

Some of the bumpers were to hard and…

Some of the bumpers were to hard and would be dangerous to have a dog fetch.

May 26, 2020
Unprompted review
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Reply from SmartTechProducts

Hello Brandon. Sorry you feel the bumpers are too hard for your dog but we have never had anyone feel they are "dangerous". The bumpers you purchased are the low cost 2nd's and are the imperfect ones off our assembly that do not go through the same stringent quality control process as our retail supplies of bumpers. Please reach out to us and give us a chance to make it right.

Rated 5 out of 5 stars

For the price and the quality you cant…

For the price and the quality you cant beat theses bumpers.ill be buying all my bumpers for dog training from smarttech.just getting ready to order more.

May 25, 2020
Unprompted review
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Reply from SmartTechProducts

Thank you for being our Customer! We will be offering more items and More Plasti-Duk/Neumann & Bennetts products also at SmartTechProducts

Rated 5 out of 5 stars

Awesome Service!

Great service. Love their products. Have bought gear from N & B for years.

May 23, 2020
Unprompted review
SmartTechProducts logo

Reply from SmartTechProducts

Thank you! Our Dog Trainers are Made in USA, Non-toxic. Watch for more Plasti-Duk products to become available. Also we sell FreezeFreeHoses at SmartTechProducts

Rated 5 out of 5 stars

Extremely Pleased With New Ownership

Don VonderBurg and the new team at SmartTechProducts have been the best thing to happen to this decoy company in a long time . I’ve received incredible customer service from this new team in regarding my PlastiDuk decoy purchase . They went above and beyond for me . I am a customer for life and will be buying dozens more decoys this summer to add to my spread . Thanks again . -Gary

May 22, 2020
Unprompted review

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