SmartTech continues to offer exceptional customer service. I don't have to hunt through different online menus or punch in five different numbers to get beyond the "Please select #1 for...." to speak... See more
Company replied
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Excellent customer service! Called a few times before placing my order ans was greeted by woman (sorry don't remember your name) who was very helpful and answered all my questions on each call. Oh yea... See more
Company replied
Purchased and used the frost free hose last winter in Tennessee, it worked fine but I did have to shelter the connections to prevent my ground fault from tripping . Thereafter it worked fine until the... See more
saw the product on line with the basic specifications displayed. The size, Watt value, basic technology, attracted my scan, I called the company for more details the phone was answered promptly, with... See more
Company replied
Company details
Written by the company
Small family company making FreezeFreeHose heated water hoses, Add-A-Stat, Plasti-Duk brand decoys and Neumann & Bennetts brands. Selling supported products.
Contact info
419 S Broad Street, 97601, Klamath Falls, United States
- 5418827701
- sales@smarttechproducts.com
- smarttechproducts.com
Junk
The temperature sensor wouldn't fit in the box with the extension cord plugs attached. When pulling the extension cord plugs out of the temperature sensor the whole sensor fell apart. Threw the box and the sensor away, not worth the effort to return. Just hope the heated hose isn’t junk as well but won’t know until freezing temperature.
November 5, 2019
Unprompted review
Reply from SmartTechProducts
Larry, I wished you had reached out to us before you threw away your items. We pride ourselves in customer service and we would have replaced the broken item and given directions on how to fit Add-A-Stat in the SockITBox without hesitation. On our website we have a picture showing how they fit together. I found your order and we are sending you a new Add-A-Stat at no charge.
Please with the prompt deliver and…
Please with the prompt deliver and quality of product. I immediately put it to use and it worked like a charm. The temp dropped to 21 degrees and the hose was warm the entire time. No ice buildup etc...
Hugo
November 4, 2019
Unprompted review
Reply from SmartTechProducts
Thank You. We appreciate your business at SmartTechProducts.com, Makers of FreezeFreeHose.com
Hose appears to be top quality
Hose appears to be top quality. Hasn't gotten cold enough yet to see the difference. Definitely can tell it's working because the water is warm for the first minute or two.
October 23, 2019
Unprompted review
Reply from SmartTechProducts
Thank You. We appreciate your business at SmartTechProducts.com, Makers of FreezeFreeHose.com
Great customer service and speedy…
Great customer service and speedy delivery.
October 20, 2019
Unprompted review
Reply from SmartTechProducts
Thank you! We pride ourselves with quality service and making quality products here in the USA.
Awesome people
Awesome people
Extremely helpful
Pleasure to do business
October 16, 2019
Unprompted review
Reply from SmartTechProducts
Thank you for the positive feedback. We pride ourselves in producing quality products with a quality service.
Great prices and very fast shipping!
September 22, 2019
Unprompted review
Reply from SmartTechProducts
Thank you for the Positive feedback. We test every item & do our best to ship out same day to ensure great customer service . We hope you enjoy your FreezeFreeHose.com, Add-A-Stat and the Socket box that you bought at SmartTechProducts.com
Great product
Great product, fast shipping. A little pricey, but then I'm unaware of your cost. Should do the trick this winter.
August 27, 2019
Unprompted review
Reply from SmartTechProducts
Thank you for the positive review.
Great Value
This is a perfect replacement for any Freeze Protection Valve. It is much more robust and less than half the price. The all brass construction is great for outdoor applications.
August 8, 2019
Unprompted review
Reply from SmartTechProducts
Thank you for the positive review.
Reply from SmartTechProducts
Thank you! Enjoy your FreezeFreeHose.com. We test every product before shipping & we have a One Year Warranty. We appreciate your business. SmartTechProducts.com
So much better than the "made in China"…
So much better than the "made in China" hoses. Should be everyone's first choice.
March 5, 2019
Unprompted review
Reply from SmartTechProducts
Hi Rick,
Welcome to the STP "family" of happy customers! It's wonderful news to learn that our FreezeFreeHose™ met your expectations.
Thanks!
SmartTechProducts
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