SmartWorkout Reviews 

2,953
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Simply the best customer service I have every experienced! I made a really slight error with the shipping address poste Italiane were really difficult about it and refused to deliver. SW did ever... See more

Company replied

Rated 5 out of 5 stars

I just wanted to say how amazing the team at smart workout are. They have been nothing but helpful, generous and easy to deal with. I super appreciate everything you've done and I've been enjo... See more

Company replied

Rated 5 out of 5 stars

Really fast, with updates delivery service. Great bit of kit, if your like me (a small business owner with not a lot of free time) this is for you. Programmes are like 30 to 40 mins, im motivated enou... See more

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Rated 5 out of 5 stars

My customer experience has been top notch. The bar I got from the pack had a issue and I made a complaint. The team not only sent me a new bar but also added 2 extra resistance bands as compensation.... See more

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Company details

  1. Sporting Goods Store

About SmartWorkout

Written by the company

Les meilleurs élastiques de musculation

Nous avons conçu SmartWorkout Elite afin que chacun puisse s’entraîner efficacement, partout et sans contrainte.

Notre pack propose 120 KG de résistance (160 KG avec extensions), une barre permettant de reproduire tous les exercices de force comme le développé couché et le squat, deux poignées pour les exercices d’isolation comme les élévations latérales, deux sangles de cheville pour travailler vos jambes et fessiers, un ancrage de porte pour répliquer une véritable poulie avec votre porte, ainsi qu’un sac de transport pour emmener votre kit partout avec vous.

Afin de vous proposer les meilleurs élastiques de musculation, nous prenons soin de fabriquer nos propres équipements avec des matériaux de haute qualité, comme le latex naturel et l’acier. Les échanges avec notre communauté (+700 sur notre groupe Facebook) nous aident à améliorer constamment notre pack Élite, si bien que celui-ci en est déjà à sa 5ème version.

Programmes d'entraînement avec élastiques

Laissez vous guider et atteignez votre meilleur physique avec nos programmes.

Chaque achat SmartWorkout inclut un guide digital complet, comprenant un guide d’utilisation, 3 programmes avec élastiques de musculation ainsi que 35 vidéos d’exercices, vous permettant d’atteindre vos objectifs facilement. Que vous souhaitez prendre du muscle, perdre du poids ou vous remettre en forme, laissez-vous guider par nos programmes et nos vidéos d’exercice afin d’atteindre votre meilleur forme physique avec notre équipement seulement.

De vrais avis vérifiés

Après chaque commande, Trustpilot contacte aléatoirement certains de nos clients afin de leur demander un avis objectif.

Les arnaques sur Internet sont nombreuses. Il y a fort à parier que vous êtes déjà tombés sur un site miracle avec plein d’avis élogieux – vous commandez le produit et vous le recevez après 3 semaines, pour une qualité laissant à désirer. Malheureusement, la plupart des avis hébergés sur un site Internet sont faux – le propriétaire d’un site peut montrer et faire croire ce qu’il souhaite.

Chez SmartWorkout, nous avons aucun contrôle sur nos avis - qu’ils soient positifs ou négatifs – nos clients ont la liberté d’écrire ce qu’ils souhaitent sans aucune censure. Certes, nos avis paraitront moins élogieux et moins lisse qu’un énième « site miracle » - mais ceux-ci sont authentiques et nous espérons qu’ils vous éclaireront au mieux dans votre décision d’achat.

Livraison rapide

N’attendez pas et commencez le sport dès demain : nous proposons une livraison de 1 à 2 jour ouvrée avec Chronopost.

Des livraisons gratuites avec colissimo (2-4 jours à domicile) et Mondial Relay (2-5 jours en point relais) sont également disponibles. Tous nos équipements sont stockés en France et permettent un temps moyen de livraison entre 3 et 8 jours ouvrés dans le reste de l’Europe.

Matériel garantie 5 ans

Nos élastiques ne sont pas de simples gadgets qui se casseront après 3 utilisations – c’est pourquoi nous garantissons notre matériel 5 ans.

En cas de remplacement, nous vous demanderons simplement de régler les frais de livraison qui s’élèvent à 6€ pour un élastique, 8€ pour un accessoire et 17€ pour la barre.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

3K reviews

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4.7

All reviews

(2,953)

789 reviews in the last 12 months

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Rated 5 out of 5 stars

Excelente product made of highquality…

Excelente product made of highquality material.

Convenient to use in the gym, when travelling or at home

Easy to carry. Overall a great experience

April 10, 2025
Unprompted review
SmartWorkout logo

Reply from SmartWorkout

Hi Fernando,

Thanks a lot for your comment!

We're really happy that you're satisfied with your kit, thanks again for your trust, and don't hesitate to contact us if you have any inquiries! :-)

Océane

Rated 3 out of 5 stars

Mobile app is horrible

I purchased the smartworkout elite kit (165kg) I am satisfied with equipment looks strong and sturdy but the mobile app experience is horrible, I installed (SmartWorkout ENG) and registered with a valid email as instructed but the app doesn't even show the navigation bar to navigate between training and tracking, I tried thrice but not able to do anything other than seeing the training videos in the app. I wrote an email to app development team did not even get an acknowledgement email in response, i have no hope that they would solve this issue.

February 6, 2025
Unprompted review
SmartWorkout logo

Reply from SmartWorkout

Hello Abhishek,

Thank you for taking the time to share your experience.
We are truly sorry for the difficulties you are experiencing with the application. We completely understand your frustration and apologize for the inconvenience.

As a young brand, we are constantly working to improve our services, and the app is one of our priorities. It's absolutely out of the question that you can't navigate between training and tracking, and we're going to contact you immediately by e-mail to better understand your problem and provide you with a solution.

Don't worry, we'll do everything we can to help you get the most out of your kit and the application.

Thanks again for your patience and trust Abhishek,

Océane

Rated 5 out of 5 stars

Top class

It is great to finally find a proper resistance tubes set . I have been training resistance bands since 2008, tried many different kits during this years and you are definitely among my winners. Actually I can equal you to Bodylastics which it has proven to be the leader in the market. Smart workout is high quality. I got the kit recently so I will post again in three months. Hopefully in that period I will not have to use the warranty and if I have I'll keep you posted. At this point I highly recommend Smartworkout. 👍🏼

January 16, 2025
Unprompted review
SmartWorkout logo

Reply from SmartWorkout

Hello Jose,

Thank you so much for your thoughtful and detailed feedback!

We’re thrilled to hear that our resistance tubes set has made it to your list of winners, especially given your extensive experience with resistance bands! We’re also so happy that you’re impressed with the quality of our kit. :-)

We look forward to hearing from you again in three months and hope everything continues to meet your expectations.

If you ever need to reach out, we’ll be here to assist you!

Thank you for your recommendation it means the world to us.

Océane

Rated 4 out of 5 stars

Band snapped after 2 months

After only few months of saltuary use that was always in line with the indications of the list of guided exercises within the provided app, the elastic band just snapped. After asking a few questions, their support told me that I was eligible for the sostitution of the defective band due to their "lifetime" guarantee policy. What they fail to mention is that you have to pay for a shipping fee (6€) that costs almost as much as the new band (9.90€). Honestly,given that the packages they offer are quite expensive based on the supposed extreme high quality of materials, an elastic band is supposed to last more than just a bunch of months. You also have to pay for more than 60% of the band cost on your own if you want a replacement, doesn't look like a real guarantee to me. Wouldn't repeat the experience and would suggest to buy cheaper bands given the real quality of the materials.

edit 25/11/2024: the customer support replaced the faulty band and provided an extra one for spare at their expenses. So far excellent customer experience, I would reccomend at least giving a try if you are interested in elastic bands.

November 4, 2024
Unprompted review
SmartWorkout logo

Reply from SmartWorkout

Hello Leon,

Thank you for your review.

I'm very sorry about this...

Please note that the fee covers delivery costs only. The elastic band is reimbursed free of charge. This is clearly stated in our guarantee conditions: https://smartworkout-pro.co.uk/pages/warranty

If you buy an elastic band on our site for €9.90, you'll also be charged a delivery fee.

Whatever the case, I don't want you to be dissatisfied.

As I can't find an e-mail address for you, please contact me at the following e-mail address so that we can find a solution together: flavien.galliano@smartworkout-pro.com

Thank you Leon!
Flavien

Rated 5 out of 5 stars

Efficient, pleasant workout based on a well-made product

Before I got the SmartWorkout Elite Set, I had no idea how much of a difference training with elastic bands makes to lifting or pushing weights. It's way easier on the joints, you can travel with your gym, and the effects are the same.
The SmartWorkout experience is amazing - the hardware is quality, and the accompanying app is easy to use and has all the lessons you need at least for a while (and 5€ more buy you a full program you could probably use for years).
I don't regret that I didn't let the less favorable reviews disencourage me.

October 24, 2024
Unprompted review
Rated 5 out of 5 stars

Love using bands on cardio days

Love using bands on cardio days. Always feel cheated on these days if I don't do some weight training or resistance work. These fit right in. And if I can't make the gym and go stronger bands, you can't cheat the lift. With free wieghts for example curls the last few reps you use your body to help get bar bell up, bands you can't, it's only the muscles your working that work.

August 25, 2024
Unprompted review
Rated 5 out of 5 stars

The equipment is very good quality I…

The equipment is very good quality I can't fault that , and regarding the versatility probably the best out there . I purchased the elite then a few days later the smart press . I have been using you tube for the guidance, watched these guys a few times to get an idea how things worked . One really excellent video in English the rest are in french but I got the basics just by watching them ( if you could do a smart press you tube clip in English it would be great) I am probably one of the more senior owners of your product , which I have purchased to maintain muscle tone , and maybe impress the good lady wife ! You never know lol .

August 22, 2024
Unprompted review
Rated 5 out of 5 stars

Easy and Fun

I ordered this resistance bands as an alternative to my adjustable dumbells, which takes time to prepare. I find this equally effective at muscle workout, but is much easier to use.

August 15, 2024
Unprompted review
Rated 5 out of 5 stars

Great versatility and quality

I love the versatility and quality of the equipment. I am able to create a great home workout and there is plenty of resistance to get a great workout (it will be sometime before I can max out with the extra bands ordered). The app provides the basic movements and training plans but this is an area that could be enhanced in the future. I'd like to see some way of incorporating resistance data into the app and getting more consistency in my workouts to track progress (Some sort of tension meter would be great with load applied to movement).

August 14, 2024
Unprompted review
Rated 5 out of 5 stars

Really impressed!!

Really impressed!!! With the kit I can do every single excercise without buying lots of equipment. I was sceptical at first worried about the quality of the bar and bands but there really solid. I I have smart workout press aswell, bit disappointed there is no app for it at present. Apart from that it’s great!!!!

August 5, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent and impressive so far!

Only just started using the SmartWorkout equipment but so far I have been very impressed! The quality of the bands and the rest of the equipment are excellent and the variety of exercises available and suggested on the app are wide. As a busy dad of two and working full time, I’m really hoping they will help me on my fitness journey as a more convenient and quicker alternative to the gym.

August 2, 2024
Unprompted review
Rated 4 out of 5 stars

Good quality equipment, horrific app….

The equipment seems really well made and the amounts of exercises you can do with them are huge. Good value for money. Was missing one accessory that was swiftly shipped out after emailing support with was great.

The only negative is the app is fairly rubbish. Given not many people have experience with resistance bands the app should be an integral part. The free workouts seem ok but the paid one is 6 weeks long and then that’s it. It tells you how much resistance to use without knowing anything about your current strength. Some were too easy and some I could barely do one rep on the second set.

The app really lets this product down as without a proper routine and ability to record it (the recording section is in a different part of the app so it’s cumbersome to record as you workout) it’s really just guesswork. Hopefully the update that’s been promised for months now actually resolves the issue else I will be getting a refund.

July 17, 2024
Unprompted review
Rated 5 out of 5 stars

Great value home and travel gym

The equipment all seems well made and decent quality. I can take the kit on holiday with me, and it packs away neatly at home when I'm not using it. The app has a comprehensive list of exercises and shows how you can use the bands to achieve them. The basic programmes give you some idea of what weight and reps to start with. I've managed to get my son and my wife using the bands, I just shared the link for the app and they could find out all they needed to know.

July 17, 2024
Unprompted review
Rated 5 out of 5 stars

Perfect experience from start to…

Perfect experience from start to finish. Delivered on time when stated, and the quality of the equipment is excellent, as are the exercises and training plans on the Smart Workout app. I am really enjoying my experience so far, and wouldn't hesitate to recommend Smart Workout to anyone who is looking to improve their fitness levels with resistance training at home.

July 16, 2024
Unprompted review

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