SmartWorkout Reviews 

2,953
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Simply the best customer service I have every experienced! I made a really slight error with the shipping address poste Italiane were really difficult about it and refused to deliver. SW did ever... See more

Company replied

Rated 5 out of 5 stars

I just wanted to say how amazing the team at smart workout are. They have been nothing but helpful, generous and easy to deal with. I super appreciate everything you've done and I've been enjo... See more

Company replied

Rated 5 out of 5 stars

Really fast, with updates delivery service. Great bit of kit, if your like me (a small business owner with not a lot of free time) this is for you. Programmes are like 30 to 40 mins, im motivated enou... See more

Company replied

Rated 5 out of 5 stars

My customer experience has been top notch. The bar I got from the pack had a issue and I made a complaint. The team not only sent me a new bar but also added 2 extra resistance bands as compensation.... See more

Company replied

Company details

  1. Sporting Goods Store

About SmartWorkout

Written by the company

Les meilleurs élastiques de musculation

Nous avons conçu SmartWorkout Elite afin que chacun puisse s’entraîner efficacement, partout et sans contrainte.

Notre pack propose 120 KG de résistance (160 KG avec extensions), une barre permettant de reproduire tous les exercices de force comme le développé couché et le squat, deux poignées pour les exercices d’isolation comme les élévations latérales, deux sangles de cheville pour travailler vos jambes et fessiers, un ancrage de porte pour répliquer une véritable poulie avec votre porte, ainsi qu’un sac de transport pour emmener votre kit partout avec vous.

Afin de vous proposer les meilleurs élastiques de musculation, nous prenons soin de fabriquer nos propres équipements avec des matériaux de haute qualité, comme le latex naturel et l’acier. Les échanges avec notre communauté (+700 sur notre groupe Facebook) nous aident à améliorer constamment notre pack Élite, si bien que celui-ci en est déjà à sa 5ème version.

Programmes d'entraînement avec élastiques

Laissez vous guider et atteignez votre meilleur physique avec nos programmes.

Chaque achat SmartWorkout inclut un guide digital complet, comprenant un guide d’utilisation, 3 programmes avec élastiques de musculation ainsi que 35 vidéos d’exercices, vous permettant d’atteindre vos objectifs facilement. Que vous souhaitez prendre du muscle, perdre du poids ou vous remettre en forme, laissez-vous guider par nos programmes et nos vidéos d’exercice afin d’atteindre votre meilleur forme physique avec notre équipement seulement.

De vrais avis vérifiés

Après chaque commande, Trustpilot contacte aléatoirement certains de nos clients afin de leur demander un avis objectif.

Les arnaques sur Internet sont nombreuses. Il y a fort à parier que vous êtes déjà tombés sur un site miracle avec plein d’avis élogieux – vous commandez le produit et vous le recevez après 3 semaines, pour une qualité laissant à désirer. Malheureusement, la plupart des avis hébergés sur un site Internet sont faux – le propriétaire d’un site peut montrer et faire croire ce qu’il souhaite.

Chez SmartWorkout, nous avons aucun contrôle sur nos avis - qu’ils soient positifs ou négatifs – nos clients ont la liberté d’écrire ce qu’ils souhaitent sans aucune censure. Certes, nos avis paraitront moins élogieux et moins lisse qu’un énième « site miracle » - mais ceux-ci sont authentiques et nous espérons qu’ils vous éclaireront au mieux dans votre décision d’achat.

Livraison rapide

N’attendez pas et commencez le sport dès demain : nous proposons une livraison de 1 à 2 jour ouvrée avec Chronopost.

Des livraisons gratuites avec colissimo (2-4 jours à domicile) et Mondial Relay (2-5 jours en point relais) sont également disponibles. Tous nos équipements sont stockés en France et permettent un temps moyen de livraison entre 3 et 8 jours ouvrés dans le reste de l’Europe.

Matériel garantie 5 ans

Nos élastiques ne sont pas de simples gadgets qui se casseront après 3 utilisations – c’est pourquoi nous garantissons notre matériel 5 ans.

En cas de remplacement, nous vous demanderons simplement de régler les frais de livraison qui s’élèvent à 6€ pour un élastique, 8€ pour un accessoire et 17€ pour la barre.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

3K reviews

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4.7

All reviews

(2,953)

789 reviews in the last 12 months

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Rated 5 out of 5 stars

Home workout saviour

I absolutely love my SmartWorkout equipment and the workout app! This is great for people like me who get social anxiety at the regular gym, and I don't feel like I'm not lacking anything in my workout routine with SmartWorkout. 5/5 from me.

March 5, 2024
Unprompted review
Rated 5 out of 5 stars

These bands are brilliant

These bands are brilliant. I have been going to the gym for over 10 years and decided I wanted to switch it up. I bought these bands after a lot of consideration and have now been running a body part (bro split) 5 days a week for a couple of weeks. I’m honestly blown away. The variety of exercises I have at my disposal are phenomenal and more than I had access to in a crowded public gym. I ordered the elite package with handles, anchor, and extra bands. Honestly though I think anyone would be hard pressed to use full resistance. If you’re on the fence just do it, you will not be disappointed. Quality on point, workouts on points, customer service on point, and delivery within 48 hours on point.

February 22, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent Kit

Excellent bit of kit which is good quality and hugely versatile. With kids and a 14 hour work day getting to the gym is near on impossible. This makes the workout happen.

February 14, 2024
Unprompted review
Rated 5 out of 5 stars

Happy to receive the package after the 1st was lost.

Im happy that the support send me a new package after the first one was lost.

January 18, 2024
Unprompted review
SmartWorkout logo

Reply from SmartWorkout

Hallo Jan Dirk,

Het spijt me echt dat u zich in deze situatie bevindt :-(

De DHL-koerier heeft duidelijk problemen met het afleveren van uw pakket, wat zeer ongebruikelijk is....

Uw bestelling is op 22/01 verzonden vanuit ons magazijn in Frankrijk, maar helaas is de tracking van uw pakket nog steeds geblokkeerd.... We hebben dagelijks contact met hen gehad om te proberen uw pakket zo snel mogelijk te vinden en af te leveren, maar het mocht niet baten :-(

Soms wordt de tracking-link niet bijgewerkt, maar wordt het pakket uiteindelijk wel bezorgd.... Ik wil u echter niet langer laten wachten en wij zullen u een nieuw pakket sturen.

Ik zal onmiddellijk contact met u opnemen via e-mail Jan om dit te coördineren.

Hartelijk dank voor uw geduld.
Flavien

Rated 5 out of 5 stars

SmartWorkout saved me

SmartWorkout saved me, i bought 1 year ago a similar product from Eztoned, the Ezbar. I haved to wait 1 entire year for receiveing the product from Eztoned and the quality was really bad, the bar has bent so i haved to buy another one, i decided to buy it from Smartworkout (i bought the SmartWorkout Elite Pack) and i received it in only 3 days, the quality is 100 times better than the Ezbar and the price was even lower. I definitely recommend purchasing from SmartWorkout, they saved me!

January 26, 2024
Unprompted review
Rated 4 out of 5 stars

Great bit of equipment

Ordered with ease and great delivery communication and swift service. The app is good even for a beginner with excellent walk through videos. Quality is spot on of all the parts. Just completed my first week.

January 23, 2024
Unprompted review
Rated 5 out of 5 stars

I was pretty sceptical about buying…

I was pretty sceptical about buying these but they've arrived I'm on my 2nd session and feeling the burn just like going to the gym! Great bit of kit and definitely worth the money! The apps great for sessions working on certain muscle groups! 100% will recommend

January 21, 2024
Unprompted review
Rated 5 out of 5 stars

Great customer experience

My customer experience has been top notch. The bar I got from the pack had a issue and I made a complaint. The team not only sent me a new bar but also added 2 extra resistance bands as compensation. Im beyond impressed really. The resistance bands are a really great workout equipment and very helpful particularly for a person like me who hardly finds time for the gym

January 19, 2024
Unprompted review
SmartWorkout logo

Reply from SmartWorkout

Hello Ziggy,

I'm sorry to hear about the problem with your bar :-(

Don't worry, I'll send you a new bar as quickly as possible!

As I can't identify you with the information you've left on your review, could you please contact me at the following e-mail address (and attach a photo of your bar): flavien.galliano@smartworkout-pro.com ?

I will take care of your case personally.

Best regards,
Flavien

Rated 3 out of 5 stars

Terrible app, great gear

I hated the app - it keeps breaking all the time. Would be great to have a way to track repetitons and load as well, to measure progress and keep us motivated.
The gear is fantastic though

January 17, 2024
Unprompted review
SmartWorkout logo

Reply from SmartWorkout

Hello Francisco,

Thank you for your comment :-)

I'm sorry you're experiencing problems with our application, and I'll get in touch with you right away so that you can give me more details. This will enable me to pass on the information to our developers so that a correction can be made.

Thank you Francisco.

Best regards,
Flavien

Rated 4 out of 5 stars

Fast response

I had a small issue with Smartworkout which they very quickly resolved to my satisfaction

January 8, 2024
Unprompted review
SmartWorkout logo

Reply from SmartWorkout

Hello James,

Thank you for your feedback.

I'm very sorry you're having trouble with your bar. Have you already contacted our very responsive after-sales service?

Don't worry, we'll send you a new bar free of charge if yours is faulty.

As the information provided in your review is not sufficient to find you, could you please contact me at the following e-mail address with a photo of your bar: flavien.galliano@smartworkout-pro.com.

We will find a solution quickly James.

Best regards,
Flavien

Rated 5 out of 5 stars

Amazing Material, great customer service

First, I am not a person with a great sport attitude. Weak body, I've never had nice results physically-wise. I just experienced poorly many different sports and a few years of gym.

I'm now close to my fifties, and I need to train a bit with many timing constraints because of my job. SmartWorkout is a great option. The app is a bit slow but full of nice tips and clear explanations, but the best part is the materials. Great stuff, well assembled and produced, nice to use, and easy to replicate all the crucial body exercises. Using it is a real pleasure.

The customer care is very very nice, and helpful.
I recommend buying immediately more bands and the anchor. I made the mistake of not saving the shipment with the first order, buying the basic set. But as far as this stuff is great I immediately decided to buy what I miss. Paying shipment twice.
DON'T DO MY MISTAKE.
Nevertheless, the customer service helped me with a 10% discount for this second order. Amazing guys.

I can just recommend this kit. A really beautiful surprise that helped me to tackle my goals!
Emanuele

December 29, 2023
Unprompted review
Rated 4 out of 5 stars

Worth the investment

Worth the investment.

I can't remember how I came across smart workout, but it was during my search for getting equipment for home workouts. I was looking for a peace of equipment that could help aid all the moves I was doing at the gym, but at home. This ticked all the right boxes!

I did my first workout today and was pleasantly surprised. Although it's not actually weights your lifting, it does feel like you are! And these bands are perfect.

The only thing I would say is that I am having issues with the app closing itself, but there are YouTube videos I can go and watch if I need to.

January 2, 2024
Unprompted review
Rated 2 out of 5 stars

Basic factors let it down

It's okay but basic factors let it down. App keeps crashing and you can't just return to the session exercise it takes you back to the menu. Exercises could be better laid out to avoid having to continuously change the bands which is a pain and interrupts the flow of exercise.
The videos also show a nice carry bag for the kit but you actually get a cheap and nasty little nylon plimsoll bag.

January 2, 2024
Unprompted review
SmartWorkout logo

Reply from SmartWorkout

Hello John and thank you for your review!

Could you please confirm that you are a SmartWorkout customer? I can't find an order in the name of "John Wight".

I am very sorry that you are experiencing bugs with our application. This is totally abnormal, especially since our last update. Could you please tell me which platform you use for the application (IOS or Android) and the model of your smartphone?
You can send me this information (along with your order number) by e-mail to the following address: flavien.galliano@smartworkout-pro.com.

I'll be sure to pass this on to the application developers so that they can look into the problem.

By the way, you may have seen our sports bag on an advert, but in the product description, it's really the carrying pouch you're shown.

The SmartWorkout sport bag is a product in its own right that we market specifically: https://smartworkout-pro.co.uk/products/gym-bag?variant=45463505436964

However, I'll give you a discount on this one if you like:

I look forward to hearing from you!

Best regards,
Flavien

Rated 4 out of 5 stars

Great product

Great product, I'm just a little disappointed that the elite package doesn't include the separate bench press attachment.
I have to pay another £40 on top.

December 20, 2023
Unprompted review
SmartWorkout logo

Reply from SmartWorkout

Hello,

Thank you for your comment and I'm delighted that you like our product!

Indeed, the SmartPress is sold separately (or in our Ultimate pack) and it's a shame you didn't add it to your basket at the same time as your order :-(

But contact us by e-mail at info@smartworkout-pro.com and tell us you're replying to Flavien on Trustpilot. We'll send you an exclusive discount code :-)

Have a nice day!

Flavien

Rated 5 out of 5 stars

Resistance bands are a game changer!

The switch to the resistance bands has been a game changer for me. I like going to the gym, but I often push myself harder than I can handle and end up injured. With the bands, apart from working out in home, thus saving a lot in gym fees, the risk of injury is minimal, and I have been able to continue risk free, while still pushing myself to the limit. I would totally recommend them to anyone.

December 20, 2023
Unprompted review
Rated 5 out of 5 stars

Great product and great service

Great product and service recovery after Royal Mail lost my parcel in the Christmas rush.

Many thanks to Flavien at SmartWorkout for getting me a replacement shipped the following day.

December 19, 2023
Unprompted review
SmartWorkout logo

Reply from SmartWorkout

Hello Graham,

I am terribly sorry that you are currently experiencing this inconvenience with the delivery of your parcel :-(

As indicated in your email exchanges with our customer service department, we are currently working hard to try and locate your parcel, which the carrier has obviously lost track of...

Please be assured that your case is of the utmost importance to us and I will contact you immediately to propose a solution.

I'll be in touch very soon, Graham!

Flavien

Rated 5 out of 5 stars

I can now exercise on my terms, whenever and wherever I want

I can confidently say that Smartworkout equipment has been a game-changer in my fitness journey. This product not only enhances my workout routines but also adds a new level of convenience to my active lifestyle. Its innovative features and amazing design make it an absolute must-have for anyone committed to staying fit. I can now exercise on my terms, whenever and wherever I want. It's become an essential part of my daily routine, helping me reach my fitness goals more efficiently than ever before.

The Smartworkout resistance bands have truly changed the way I approach exercise, making it more enjoyable and effective. I can't imagine my workout without it, and I absolutely recommend it to all my fellow athletes.

November 6, 2023
Unprompted review

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