SmartWorkout Reviews 

2,953
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Simply the best customer service I have every experienced! I made a really slight error with the shipping address poste Italiane were really difficult about it and refused to deliver. SW did ever... See more

Company replied

Rated 5 out of 5 stars

I just wanted to say how amazing the team at smart workout are. They have been nothing but helpful, generous and easy to deal with. I super appreciate everything you've done and I've been enjo... See more

Company replied

Rated 5 out of 5 stars

Really fast, with updates delivery service. Great bit of kit, if your like me (a small business owner with not a lot of free time) this is for you. Programmes are like 30 to 40 mins, im motivated enou... See more

Company replied

Rated 5 out of 5 stars

My customer experience has been top notch. The bar I got from the pack had a issue and I made a complaint. The team not only sent me a new bar but also added 2 extra resistance bands as compensation.... See more

Company replied

Company details

  1. Sporting Goods Store

About SmartWorkout

Written by the company

Les meilleurs élastiques de musculation

Nous avons conçu SmartWorkout Elite afin que chacun puisse s’entraîner efficacement, partout et sans contrainte.

Notre pack propose 120 KG de résistance (160 KG avec extensions), une barre permettant de reproduire tous les exercices de force comme le développé couché et le squat, deux poignées pour les exercices d’isolation comme les élévations latérales, deux sangles de cheville pour travailler vos jambes et fessiers, un ancrage de porte pour répliquer une véritable poulie avec votre porte, ainsi qu’un sac de transport pour emmener votre kit partout avec vous.

Afin de vous proposer les meilleurs élastiques de musculation, nous prenons soin de fabriquer nos propres équipements avec des matériaux de haute qualité, comme le latex naturel et l’acier. Les échanges avec notre communauté (+700 sur notre groupe Facebook) nous aident à améliorer constamment notre pack Élite, si bien que celui-ci en est déjà à sa 5ème version.

Programmes d'entraînement avec élastiques

Laissez vous guider et atteignez votre meilleur physique avec nos programmes.

Chaque achat SmartWorkout inclut un guide digital complet, comprenant un guide d’utilisation, 3 programmes avec élastiques de musculation ainsi que 35 vidéos d’exercices, vous permettant d’atteindre vos objectifs facilement. Que vous souhaitez prendre du muscle, perdre du poids ou vous remettre en forme, laissez-vous guider par nos programmes et nos vidéos d’exercice afin d’atteindre votre meilleur forme physique avec notre équipement seulement.

De vrais avis vérifiés

Après chaque commande, Trustpilot contacte aléatoirement certains de nos clients afin de leur demander un avis objectif.

Les arnaques sur Internet sont nombreuses. Il y a fort à parier que vous êtes déjà tombés sur un site miracle avec plein d’avis élogieux – vous commandez le produit et vous le recevez après 3 semaines, pour une qualité laissant à désirer. Malheureusement, la plupart des avis hébergés sur un site Internet sont faux – le propriétaire d’un site peut montrer et faire croire ce qu’il souhaite.

Chez SmartWorkout, nous avons aucun contrôle sur nos avis - qu’ils soient positifs ou négatifs – nos clients ont la liberté d’écrire ce qu’ils souhaitent sans aucune censure. Certes, nos avis paraitront moins élogieux et moins lisse qu’un énième « site miracle » - mais ceux-ci sont authentiques et nous espérons qu’ils vous éclaireront au mieux dans votre décision d’achat.

Livraison rapide

N’attendez pas et commencez le sport dès demain : nous proposons une livraison de 1 à 2 jour ouvrée avec Chronopost.

Des livraisons gratuites avec colissimo (2-4 jours à domicile) et Mondial Relay (2-5 jours en point relais) sont également disponibles. Tous nos équipements sont stockés en France et permettent un temps moyen de livraison entre 3 et 8 jours ouvrés dans le reste de l’Europe.

Matériel garantie 5 ans

Nos élastiques ne sont pas de simples gadgets qui se casseront après 3 utilisations – c’est pourquoi nous garantissons notre matériel 5 ans.

En cas de remplacement, nous vous demanderons simplement de régler les frais de livraison qui s’élèvent à 6€ pour un élastique, 8€ pour un accessoire et 17€ pour la barre.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

3K reviews

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4.7

All reviews

(2,953)

789 reviews in the last 12 months

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Rated 4 out of 5 stars

How long does it take to come mine…

How long does it take to come mine hasn’t arrived yet

October 8, 2023
Unprompted review
SmartWorkout logo

Reply from SmartWorkout

Hello Logan,

Thank you for your comment.

I'm very sorry about that :-(

So that I can help you better, could you please contact me at the following address: flavien.galliano@smartworkout-pro.com?

All you have to do is give me your order number and/or the name, surname and e-mail address you used to place your order, and I'll be able to help you as best I can.

See you soon Logan!

Best regards,
Flavien

Rated 5 out of 5 stars

A brilliant product

I have used the Smart Workout system this morning in an hotel after an hours run and it is brilliant. The resistance is excellent as is the quality of the product. I have most of the well known gym systems but this is by far the best.

October 4, 2023
Unprompted review
Rated 5 out of 5 stars

10 out of 10

Very good value for money. Good quality equipment. The app is easy to use and although only early on I'm finding the workout plans very good. Won't know fully until I've used for a few months, but at the moment it's 10 out of 10 for me 👍🏻

October 2, 2023
Unprompted review
Rated 5 out of 5 stars

Fantastic quality and amazing variety…

Fantastic quality and amazing variety of exercises. I'm blown away by how good the content is on the app. They arrived within 2 days and I could tell how well they were made as soon as I opened the box. Brilliant product! And all underpinned with great Comms and updates on the package. Super professional. I can't wait to get started with this set. Exciting!

September 28, 2023
Unprompted review
Rated 5 out of 5 stars

Fantastic product and service

Great quality equipment, very useful and easy to follow plans on the app. The delivery was fast and so was the response from customer services when I had some questions.
It’s been a game changer for someone like me who doesn’t like gyms and prefers home workouts.

September 26, 2023
Unprompted review
Rated 5 out of 5 stars

Targeted exercise and ease of use

Using the resistance bands leaves you feeling that muscles are targetted and joints not put under pressure. Easy to set up and get started each session, hooking up bands is far easier than adding discs etc... I really like them...

September 8, 2023
Unprompted review
Rated 5 out of 5 stars

Not all items received - Service helped!

I've received the elite band, the box includes a bill that states the box should include the elite box as well as the 45kg addon bands. They forgot to include the 45kg addon bands.

Update: I was asked via mail to send a video. I have sent them videos showing the boxes I received. I have since received confirmation my bands are on the way. Good service!

August 16, 2023
Unprompted review
SmartWorkout logo

Reply from SmartWorkout

Hello Daniel,

Thank you for your order!

We noticed that you reached out to us for the first time today at 15:47, and we promptly responded with a solution by 16:32. It's disheartening to see a negative review without allowing us the opportunity to assist you fully.

As we've mentioned in our email correspondence, when your package was dispatched from our warehouse, it included the 45 KG add-ons. Could you please share a photo of everything you have received? If indeed the add-ons are missing, we will be more than happy to send you replacements at no extra cost. 😊

Best regards,
Lucas

Update 17/08 : We just sent you a new package including the 45 KG Add-Ons as well as the Anywhere Anchor as a gift ! Estmated delivery on Tuesday/Wednesday 🎁

Rated 5 out of 5 stars

They give me a solution.

The company will not refund me o replace the order.

After several conversation with them, the company has agreeed to give me a solution. I am grateful to you.

I have to say that in the end the Customer Service team has been very considerate and attentive to my case and I am happy with them.

July 12, 2023
Unprompted review
SmartWorkout logo

Reply from SmartWorkout

Hello Ruben,

Thank you for your message and I'm sorry for the inconvenience.

In fact, we've been in contact with you for several days now, as the carrier has indicated that it has delivered the package to you, but you've assured us that you haven't received it.

We immediately lodged a complaint with the Chronopost carrier so that the driver assigned to your area could be questioned and your parcel could be located.

Unfortunately, these inquiries take a long time and despite our numerous reminders, the carrier has not replied.

I don't want to make you wait any longer and I'm going to get in touch with you right away so that we can find a solution together.

We'll be in touch very soon Ruben !

Best regards,
Flavien

Rated 5 out of 5 stars

Equipment + App = Top!!!

I've been wanting to go to the gym for a while now, but unfortunately it doesn't fit into my weekly schedule.... It's sometimes hard to motivate myself at home and Smartworkout has helped me! Not only the good equipment but also the app as it comes with a pre-made workout plan. I hope the app will continue to be developed. The extra 5 euros for Smart Gain was also totally worth it. In my opinion, the tracking section can be a bit clearer. Super product and fair price, when you think about the fact that with the registration fee + monthly fee, you are out 100 euros in the first month in the gym. Thank you

March 3, 2023
Unprompted review
Rated 5 out of 5 stars

After using the Smartworkout

After using the Smartworkout, there are some things I’d like to share.

The kit allowes to have to have a complete workout and hit every muscle group. The app helps with that. Not much space needed to train.
There is less soreness than with weights, so I can train every day and no stress on joints (shoulders, knees etc).
Lastly, the personnel is very helpful and quick to respond. Five out of five product and service.

January 3, 2023
Unprompted review

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