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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the excellent value for money, appreciating the significant savings on dental costs, often noting that the membership fee is quickly recouped. Many find the service easy to use, making dental care more affordable without the high cost of private health insurance. People also praise the seamless user experience and the convenience of finding partnered dentists. However, some customers were dissatisfied with the discount application, reporting instances where dentists did not apply the expected savings, leading to full price payments. A few reviewers also noted that the listed prices on the company's comparison tables were not always accurate, and some found the discounts to be minimal.

What people talk about most

Value for money

Customers consistently express satisfaction with the value for money, highlighting significant savings on... See more

Price

Reviewers highlight positive aspects of price, with many customers reporting significant savings on dental... See more

User experience

Users describe positive interactions with user experience. Customers consistently praise the app and service... See more

Service

Consumers find service to be positive, often praising the professionalism and authenticity of the dental... See more

Discount

Reviewers express satisfaction with the discounts offered. Many customers report significant savings, with... See more

Based on these reviews

Rated 5 out of 5 stars

Easy to use, able to quite easily see how much we have spent / saved by having Smile. So glad my old dentist recommended Smile and when she moved interstate, l found another great "Smile" dentist lo... See more

Rated 5 out of 5 stars

This was a real life saver when my husband needed emergency dental work 2 years ago and we've both continued to save on regular checkups and dental work. Highly recommend it if you find private health... See more

Rated 5 out of 5 stars

Balaklava Prime Dental have lovely staff from the time I walked in I felt welcome. I was overdue for a check up and clean so I was a bit anxious about if I needed anything filled or worse teeth remo... See more

Rated 5 out of 5 stars

The app works well, and makes it easy to find Smile dentists nearby. I’ve seen a huge difference in dental costs with vs without Smile coverage, even with having a private health fund. I think the sav... See more


Company details

  1. Dental Clinic
  2. Cosmetic Dentist
  3. Dental Hygienist
  4. Dental Supply Store
  5. Dentist
  6. Teeth Whitening Service

Written by the company

Smile™ is a new era of dental cover from just $79 a year. As a member of Smile™, you have peace of mind knowing you’re covered against unpredictable costs with our reduced & capped dental fees on ALL treatments at 4,000+ Smile™ dentists—cover free from restrictions & no annual increase.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

298 reviews

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Replied to 75% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Joined as my daughter mentioned to me…

Joined as my daughter mentioned to me .. I am a pensioner . I just saved $70 on my visit to the dentist .. paid for me joining .. cheaper than a health fund .. app is so easy to use . My dentist in mill park was so friendly and really caring .. thank you 👍🌻

April 8, 2026
Unprompted review
Rated 5 out of 5 stars

Super happy I found this

Super happy I found this, I don't have other health insurance but love this, as it's specifically for dental, which I need a lot of sadly, so works perfectly for me.

September 19, 2025
Unprompted review
Rated 5 out of 5 stars

Saved lots of money

Joined Smile as I don't have private health insurance. Haven't seen a dentist in years. Pyrmont Dental Clinic on Harris Street were friendly and they were very thorough. Saved alot of money and I could see them right away

June 19, 2025
Unprompted review
Rated 5 out of 5 stars

Great dental insurance

The app is a good alternative to private health insurance especially for those that can only afford low coverage or need it specifically for dental coverage.

March 31, 2025
Unprompted review

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