SmileDirectClub - Spain Reviews 

349
•
TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Rated 5 out of 5 stars

Had an excellent experience at San Juan office. The manager was really nice and attentive. She explained everything very well. Would definitely recommend to my friends and family.

Company replied

Rated 5 out of 5 stars

I just wish the data of my credit card would be processed once I have finally received the diagnosis from the dentist (3 days after visit) thus I could decide upon have the lower or both jaws adjusted... See more

Company replied

Rated 1 out of 5 stars

Nuria was very friendly but I didn't like it at all that I had to put the i fo of my credit card on the first appointment without knowing if i will be your client or not. I printed out on that right m... See more

Company replied

Rated 5 out of 5 stars

I am more than satisfied with the treatment received from the company SmileDirect Club Valencia, especially I want to mention the professional Eduard who attended me with exquisite tact. He explained... See more

Company replied

4.4

Excellent

TrustScore 4.5 out of 5

349 reviews

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4.4

All reviews

(349)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent

I have today in the smile direct group excellent experience.

March 19, 2021
Unprompted review
SmileDirectClub - Spain logo

Reply from SmileDirectClub - Spain

We strive for 100% satisfaction, and it's always our goal to give customers an informative and exciting experience. Thank you so much.

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service, the attention was very professional and they explained the treatment process very well in great detail.
I definitely recommend it!!

March 15, 2021
Unprompted review
SmileDirectClub - Spain logo

Reply from SmileDirectClub - Spain

We are so happy to see you are taking the first step on your new smile. If you ever need our assistance don't hesitate to reach out at reviews@smiledirectclub.com.🙂✨

Rated 5 out of 5 stars

Love it

Love it, quickly service

February 22, 2021
Unprompted review
SmileDirectClub - Spain logo

Reply from SmileDirectClub - Spain

Lily, thank you so much for your high rating!

Rated 5 out of 5 stars

Excelent

Excellent service very fast and very good

February 20, 2021
Unprompted review
SmileDirectClub - Spain logo

Reply from SmileDirectClub - Spain

Jaam, thank you for the high star rating!

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