Smileneo | makeO Reviews 

264
TrustScore 3.5 out of 5

3.7

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Rated 5 out of 5 stars

My teeth moved into its desired position within 9 months. The app was extremely helpful with ensuring that I track the 22 hours per day as well as my progress. The doctors were very helpful and inform... See more

Rated 5 out of 5 stars

I had some gaps between my teeth for which I couldn't even smile naturally. I came to know about smileneo and the great job they're doing to bring back people's natural smile, I book a free dental con... See more

Rated 5 out of 5 stars

From the first step you will find the assistance. In the beginning, I just show my interest in smileneo continues I received calls guide me until dentist appointment. After receiving the aligners they... See more

Company replied

Rated 1 out of 5 stars

Staff is ill mannered, Mr Jeffery or Joffrey needs to learn to interact with the clients. He needs some customer service traning, and ground himself a little. There plenty other options in the market.... See more

Company details

  1. Health and Beauty Shop

Written by the company

We empower you to make a positive change - a new smile that brings confidence to unlock limitless opportunities. With the help of 3D technology and top doctors in the Middle East, we provide a high-quality, affordable and convenient teeth straightening solution.


Contact info

3.7

Average

TrustScore 3.5 out of 5

264 reviews

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3.7

All reviews

(264)

27 reviews in the last 12 months

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Rated 5 out of 5 stars

Thank you Smileneo for my new smile!!

Thank you Smileneo for my new smile!!! The whole process end-to-end was absolutely seamless and communication via the Smileneo app was effortless and prompt. I had a couple concerns on how my result was going to turn out, due to the impact on my tooth from my fall whilst ice skating and in the end, the result actually exceeded my expectation. I am so very happy!

A very big thank you to the Smileneo Team x

July 22, 2021
Rated 5 out of 5 stars

Thank you Smileneo for my new Smile!

A Big Thank you to the Smileneo team! I had a great experience using Smileneo's services, they were very attentive to my needs and requests and really listened to what result I wanted to achieve in the end. A couple of months into the plan, when I was not fully satisfied after my treatment was finished and had to go through a refined - Smileneo made the whole process really easy and smooth. The app feature is extremely convenient, as you can chat to a Doctor/Dentist whenever you have any questions or concerns. The dentist at the Smileneo's partner clinic was very professional and knowledgeable. Will definitely recommend Smileneo to my friends!

July 6, 2021
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Reply from Smileneo | makeO

Thanks a lot for your detailed feedback, we appreciate that and we're looking forward to welcome your friends very soon :)

Rated 5 out of 5 stars

Very pleasant experience with Smilneo

Very pleasant experience with Smilneo. Have always been unhappy with my bottom teeth but didn't think I could afford to fix them. While looking into another clear braces option I happened upon Smilneo. Going in for scans and pictures with Dr. Ali was very easy. The staff at Al Cady was always professional and polite. The Smilneo app was easy to use each week when I had to upload progress photos. After providing my photos, I received prompt feedback if there were adjustments made to my treatment. At the end of my first box, I expressed to the staff that I wasn't satisfied with my lower teeth still. I was scheduled for a refinement scan and my treatment was extended. Now nearly at the end, I'm very happy with the result. The staff quickly responded anytime I used the chat feature on the app. I would highly recommend using Smilneo. No regrets!

June 6, 2021
Unprompted review
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Reply from Smileneo | makeO

Thanks Maegan, Dr. Ali and us appreciate your feedback a lot.

Rated 5 out of 5 stars

Fabulous end result!

Fabulous end result!
I was very self conscious of a gradually increasing twist in my front top teeth. It was affecting my smile and confidence. Smileneo transformed my smile and greatly improved my self confidence. I felt supported from beginning to end of the treatment and there was always someone available to answer any questions or queries. I wouldn’t hesitate to recommend the Smileneo team.
Thanks guys!

June 6, 2021
Unprompted review
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Reply from Smileneo | makeO

Thanks Gary for the great feedback. We are happy that you gained more confidence through Smileneo :))

Rated 5 out of 5 stars

Great service from the very start

Great service from the very start
Going through this treatment was an easy and pleasant experience. Customer support is available around the clock and happily respond to your messages. My treatment was extended and the team was very helpful to support and continue to provide the service until I was completely satisfied. Highly competitive rates made this option irresistible. Extremely satisfied overall and would highly recommend to anyone looking to improve their smile.

June 1, 2021
Unprompted review
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Reply from Smileneo | makeO

Thanks a lot Mohamed for your nice feedback 😃We are happy about your new smile and wish you all the best!

Rated 5 out of 5 stars

Amazing product and service

Amazing product and service. I recommend to everyone I meet.
I would like to say a huge thank you for a fast, easy and affordable product and service.
I smile with confidence now!

May 30, 2021
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Reply from Smileneo | makeO

Thanks a lot Debbie for your nice feedback 😃We love your new smile!

Rated 5 out of 5 stars

I found Smileneo on Facebook and from…

I found Smileneo on Facebook and from the very beginning I have been very impressed. Their customer service is fast and efficient, no question is beyond answering and they are willing to help in any way.
After the first assessment, I was sent to Dr Ali and Al Cady Dental Centre in Abu Dhabi. I had recently had a traumatic tooth extraction, and he restored my faith in dentists! His kind manner and gentle approach was a breath of fresh air. After having photos taken and a proper in-house assessment, I received my box of aligners and my journey began. Each week I sent in photos on the convenient app and had an email response within 24hours detailing any changes in my treatment and if they were happy with my progress. If I had any questions or queries, I only had to ask on the convenient chat function and the relevant person would respond. After 19 weeks, I went to see Dr Ali again and had my final photos taken and now I have a brand new smile! For the first time since I was 9 years old I can smile without inhibition because my teeth are straight! I am very grateful to Dr Ali, Dr Sanna and all at Smileneo for their support and help to achieve the success I have experienced. This is a revolutionary, affordable option for invisible aligners and I would recommend Smileneo to ANYONE looking for a new smile.

May 1, 2021
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Reply from Smileneo | makeO

Thank you so much Lynn for that detailed feedback. We are all smiles and looking forward to your friends to start their new smile journey with us! 😃

Rated 5 out of 5 stars

The doctor is very professional and…

The doctor is very professional and friendly. You don't need to go to the clinic every time,just upload photos to the APP, and the doctor will chcek every time.It saves a lot of time, good for safety,and the payment method is flexible, very good!👍👍👍

April 1, 2021
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Reply from Smileneo | makeO

Thank you for the great feedback!

Rated 4 out of 5 stars

Thank you to the Smileneo team

Thank you to the Smileneo team! My experience was great and it was very easy to upload progress photos and to communicate with the team via the online chat. My questions were always answered very quickly. The dentist that Smileneo partners with was very friendly, efficient and informative when taking the scans. I have recommended Smileneo for aligners to many of my friends.

March 28, 2021
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Reply from Smileneo | makeO

Thanks a lot Gemma for your feedback. We're thrilled that you recommended us already to your friends!

Rated 5 out of 5 stars

Smileneo was definitely worth it!

I am genuinely happy with the results of my Smileneo aligners. I’ve never had perfect teeth, but they’ve always been “good enough”. As I’ve gotten older, my teeth had shifted and were getting more and more crooked. The idea of getting traditional braces at the age of 39 was not particularly appealing. I’m so happy that Smileneo made having invisible braces both affordable and convenient without all the to and fro to the orthodontist. Dr. Ali at Al Cady Dental in Abu Dhabi is amazing and made the whole assessment and fitting process super easy. I’ve also found the app very user friendly and the response time is very quick. I was even able to complete the whole process when I moved overseas in the middle of my treatment. Smileneo was definitely worth it.

March 26, 2021
Unprompted review
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Reply from Smileneo | makeO

Thank you Kristen, for your review! We are super happy we were able to help you get to your smile.

Rated 5 out of 5 stars

This is Magic

Indeed, this is MAGIC 🤩. I litteraly have a new smile 😁 after 15 weeks only. I'm extremely satisfied with the results but also with the service offered by the whole team. They have been available for me 24/7 and they have taken the time to call me and spend the time required to explain everything. Their follow up was very professional. I have already recommended Smileneo to family and colleagues and I can personally ensure you won't be disappointed.
Once again, this treatment is magic.
I'll be smiling for the rest of my life 😁
#smileisthebestflex

March 15, 2021
Unprompted review
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Reply from Smileneo | makeO

Zak, thanks so much for your feedback, awesome vibes and recommending Smileneo to family and colleagues.
We're happy that you're happy, and hoping for more magic in your life!

Rated 5 out of 5 stars

Very professional

Very professional, available 24/7 if you have questions before, during and after your treatment. Results are amazing, delivered what they promised and i would recommend it around.

March 5, 2021
Unprompted review
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Reply from Smileneo | makeO

Thank you for your review! We are so glad we were able to help you get to your #SmileGoals.
Thanks for placing your trust in us and your willingness to share.

Rated 5 out of 5 stars

This was easy to do and worked wonders…

This was easy to do and worked wonders for my smile!

March 2, 2021
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Reply from Smileneo | makeO

We're happy you have achieved your desired results!

Thanks for your trust, we're thankful for amazing customers like you.

Rated 5 out of 5 stars

Quick and easy alignment

Quick and easy alignment. Great service

February 9, 2021
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Reply from Smileneo | makeO

We're very happy you're pleased with the results and that we were able to help you achieve your desired goals.

Thanks for your trust!

Rated 5 out of 5 stars

Quick, efficient, and affordable

I finished my treatment 2 months ago and it was really a good experience as the results are amazing and fast.

Throughout the treatment, the communication and support by Smileneo was very easy and smooth.

Not to forget that this was the best price deal I could ever get for invisalign treatment in Dubai, because I did some good and deep search for that before I selected Smileneo.

Definitely would recommend this choice for everyone interested in invisalign.

February 2, 2021
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Reply from Smileneo | makeO

Thank you for your review, Abdulrahman! We are so glad we were able to help you get to your #SmileGoals.
Thanks for placing your trust in us and sharing your feedback.

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