SmilePro Reviews 

182
•
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 158 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the highly effective teeth whitening kits, noting truly noticeable results and a much brighter smile within a short period. People also appreciate that the items are gentle on sensitive gums and very easy to incorporate into their daily personal care routines. Though some customers experienced issues, noting that the electronic device stopped working after a few days or failed to deliver visible changes. A few other people also felt that the treatment was a complete waste of money due to disappointing outcomes and poor overall value.

What people talk about most

Product

Clients share positive opinions on product, noting that the teeth whitening kit is gentle on gums and... See more

Quality

Consumers find quality to be positive, highlighting noticeable and natural-looking whitening results in a... See more

User experience

Users describe positive interactions with user experience, noting that shopping is quick and easy with clear... See more

Value for money

Customers had positive experiences with value for money, highlighting affordable prices and effective results... See more

Price

Reviewers express mixed feelings regarding the pricing, with many consumers praising the affordable costs,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

IT WORKS…. Have used a few different types of Tooth whitening kits and Smilepro are by far the best I had used in way of noticeable results in a short period of time! No issues with sore gums either... See more

Rated 5 out of 5 stars

whitening pen pack I have been using Smile Pro for approximately 7 months. I have smoked for over 35 years and had never had any whitening done to my teeth before. Although not a huge difference th... See more

Rated 5 out of 5 stars

Charcoal toothpaste Working for a vending machine company, i tend to drink / sample alot of coffee and tea this toothpaste does help remove stains on teeth caused by this along with whitening strip... See more

Rated 5 out of 5 stars

Really impressed with SmilePro, the shopping experience was quick and easy with super fast delivery. I got the Advanced Kit and have used two pens so far, my teeth are pearly white to the extent that... See more


Company details

  1. Teeth Whitening Service
  2. also in
  3. Dental Clinic

Written by the company

SmilePro is a global oral care brand focused on delivering safe, effective, and convenient at-home teeth whitening solutions and oral care. Trusted by over 500,000 customers worldwide, SmilePro's mission is simple: to make professional-level teeth whitening accessible without the cost, hassle, or sensitivity often associated with traditional treatments. Our products are designed using advanced whitening technology to target stains caused by coffee, wine, smoking, and everyday lifestyle habits. With quick, easy-to-use treatments that fit into your daily routine, SmilePro helps customers achieve visibly whiter teeth from the comfort of home. We understand that no two smiles are the same. While our formulas are developed to work across a wide range of staining types, individual results can vary depending on factors such as enamel condition and the cause of discolouration. That’s why we focus not only on results, but also on education, support, and transparency. Customer experience is at the core of everything we do. From product development to after-sales support, we’re committed to ensuring every customer feels confident in their purchase. We offer a 30-day satisfaction guarantee and a responsive support team to help guide you through your whitening journey. SmilePro has been recognised by leading publications and experts, and continues to grow as a trusted name in at-home teeth whitening. Whether you’re preparing for a special event or simply want to boost your confidence, we’re here to help you smile brighter.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

182 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 90% of negative reviews

Typically replies within 2 weeks

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4.4

All reviews

(182)

146 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service
My SmilePro kit was faulty after exchanging emails my SmilePro kit was replaced.
Mary was the lady I was working with to resolve the problem and she couldn’t have been more helpful.
I would highly recommend SmilePro kit.

January 12, 2026
Unprompted review
Rated 5 out of 5 stars

Charcoal toothpaste

Charcoal toothpaste

Working for a vending machine company, i tend to drink / sample alot of coffee and tea this toothpaste does help remove stains on teeth caused by this along with whitening strips work perfectly. Highly recommended

January 13, 2026
Unprompted review
Rated 1 out of 5 stars

In my opinion i received a very poor…

In my opinion i received a very poor result using this product. I only had minor staining due to drinking tea, after 10 days of use i was very dissapointed in the results. the product was not cheap and i expected noticible results. I decided i wanted a refund because i was so dissapointed. I got a reply from customer services telling me i could get a refund for the product if i paid for return postage. Fair enough i though, but i was really shocked when i was effectivly banned from ordering anything else from them, not that i wanted to. But i found it very childish and pathetic of them to ban me just because i was an unhappy customer.Very poor customer services

January 8, 2026
Unprompted review
SmilePro logo

Reply from SmilePro

Hi Paul, it’s David here, founder of SmilePro.

Thanks for taking the time to share your experience.

As mentioned in our previous email, our 30-day satisfaction guarantee is intended for first-time users. While we always aim to support genuine claims, we’ve had to introduce some limits after seeing cases where refunds were claimed and the same product was reordered, which obviously meant it did in fact work for them. These terms help keep the guarantee fair and available for everyone.

As also outlined in our earlier emails, there are certain situations where results can be limited — such as discolouration caused by enamel imperfections, tooth trauma, metal fillings, or specific medications. While our formula works well for most stains, we understand that teeth whitening isn’t effective for everyone, which is exactly why the satisfaction guarantee exists.

We do appreciate your feedback, and we’re still happy to honour your refund. Please respond to the email we sent (it may be in your junk inbox) so we can finalise this for you.

Regards,
David
Founder, SmilePro

Rated 5 out of 5 stars

Brilliant!!

Brilliant!!
Used the product for a month now and am very impressed! Nothing else seemed to have helped whitening my teeth before but this really does the job, thank you!

January 6, 2026
Unprompted review
Rated 5 out of 5 stars

Gives you whiter teeth!!!

Great company, great products. They do what they say on the tin! My teeth are definitely whiter, very noticeable difference. Best product! I highly recommend. Comes with clear instructions, a mould, pens and a USB charger. The mould lasts for quite a few turns too. If you want whiter teeth, you won't be disappointed.

January 6, 2026
Unprompted review
Rated 5 out of 5 stars

Great product

Great product

Fabulous product at a satisfactory price mark. Good results seen in a week. Would highly recommend

January 6, 2026
Unprompted review
Rated 5 out of 5 stars

Great service, great product

I am impressed with both the service and the fantastic toothbrushes. After buying my husband and my toothbrushes we bought one for a Christmas present. They promise prompt delivery and we got it and the toothbrushes are the best we’ve ever had. We couldn’t be happier

December 20, 2025
Unprompted review
Rated 5 out of 5 stars

I found this after searching for the…

I found this after searching for the best whitening kits online. I was a bit sceptical but actually I’ve been really pleasantly surprised - easy to use and very clear results after only a few uses. I would absolutely recommend this.

December 1, 2025
Unprompted review
Rated 5 out of 5 stars

Smile Pro Sonic Toothbrush


Highly Recommended

Budget-friendly sonic toothbrush for good daily cleaning. Popular sonic toothbrush with up to ~48,000 vibrations/min and multiple brushing modes, often including a UV sanitiser and long battery life too.Ideal gift for your loved ones.

December 22, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Customer Service.

Excellent Customer Service.

Although sadly in my case the product didn't work as anticipated, the customer service I received was Smile Pro was second to none, and they couldn't have been more reasonable. Very impressive!

December 8, 2025
Unprompted review
Rated 5 out of 5 stars

I was hesitant at first to try…

I was hesitant at first to try something new but I really shouldn't have been as the whole experience has delivered wonderful results. My teeth, gums and mouth feel like I have just been to a dentist and had a full scale and clean but in the confines of my home. I am absolutely delighted and I will continue to use this amazing product.

December 12, 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic Whitener!

Wow it really has made my teeth whiter.I’ve been so consistent that after 2 weeks daily,my teeth don’t look yellow anymore so I’m excited to see what my results will be with continued use.Awesome product.Well done Guys!

December 17, 2025
Unprompted review

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