SmilePro Reviews 

182
•
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 158 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the highly effective teeth whitening kits, noting truly noticeable results and a much brighter smile within a short period. People also appreciate that the items are gentle on sensitive gums and very easy to incorporate into their daily personal care routines. Though some customers experienced issues, noting that the electronic device stopped working after a few days or failed to deliver visible changes. A few other people also felt that the treatment was a complete waste of money due to disappointing outcomes and poor overall value.

What people talk about most

Product

Clients share positive opinions on product, noting that the teeth whitening kit is gentle on gums and... See more

Quality

Consumers find quality to be positive, highlighting noticeable and natural-looking whitening results in a... See more

User experience

Users describe positive interactions with user experience, noting that shopping is quick and easy with clear... See more

Value for money

Customers had positive experiences with value for money, highlighting affordable prices and effective results... See more

Price

Reviewers express mixed feelings regarding the pricing, with many consumers praising the affordable costs,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

IT WORKS…. Have used a few different types of Tooth whitening kits and Smilepro are by far the best I had used in way of noticeable results in a short period of time! No issues with sore gums either... See more

Rated 5 out of 5 stars

whitening pen pack I have been using Smile Pro for approximately 7 months. I have smoked for over 35 years and had never had any whitening done to my teeth before. Although not a huge difference th... See more

Rated 5 out of 5 stars

Charcoal toothpaste Working for a vending machine company, i tend to drink / sample alot of coffee and tea this toothpaste does help remove stains on teeth caused by this along with whitening strip... See more

Rated 5 out of 5 stars

Really impressed with SmilePro, the shopping experience was quick and easy with super fast delivery. I got the Advanced Kit and have used two pens so far, my teeth are pearly white to the extent that... See more


Company details

  1. Teeth Whitening Service
  2. also in
  3. Dental Clinic

Written by the company

SmilePro is a global oral care brand focused on delivering safe, effective, and convenient at-home teeth whitening solutions and oral care. Trusted by over 500,000 customers worldwide, SmilePro's mission is simple: to make professional-level teeth whitening accessible without the cost, hassle, or sensitivity often associated with traditional treatments. Our products are designed using advanced whitening technology to target stains caused by coffee, wine, smoking, and everyday lifestyle habits. With quick, easy-to-use treatments that fit into your daily routine, SmilePro helps customers achieve visibly whiter teeth from the comfort of home. We understand that no two smiles are the same. While our formulas are developed to work across a wide range of staining types, individual results can vary depending on factors such as enamel condition and the cause of discolouration. That’s why we focus not only on results, but also on education, support, and transparency. Customer experience is at the core of everything we do. From product development to after-sales support, we’re committed to ensuring every customer feels confident in their purchase. We offer a 30-day satisfaction guarantee and a responsive support team to help guide you through your whitening journey. SmilePro has been recognised by leading publications and experts, and continues to grow as a trusted name in at-home teeth whitening. Whether you’re preparing for a special event or simply want to boost your confidence, we’re here to help you smile brighter.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

182 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 90% of negative reviews

Typically replies within 2 weeks

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4.4

All reviews

(182)

147 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

It's working!


It's working!

I've been using this now for over a week - for the full 30 minutes. It's easy to set up and pretty comfortable; no dribbling! I can definitely see a difference with the whiteness. I also have 2 sort of 'fillings' that my dentist has put in as my gums are slightly receding and there are dark coffee stains in them and the kit is slowly getting rid them too, which I am pretty chuffed about. Will be continuing to use the kit and would recommend it. One of my mates has just paid £200 for a kit from his dentist and is struggling to see any difference, plus they have to sleep with it in! TBH I think this is a much better (and cheaper) option!

October 2, 2025
Unprompted review
Rated 5 out of 5 stars

Seeing results!!!

Seeing results!!!
I used smile pro consistently for 10 days for 30minutes most of those days and I am certainly seeing a difference. I’m unsure exactly how much of a difference as I did struggle to match my teeth up to the card, I believe I’ve gone from somewhere in the furthest end to around the middle. I stopped before the 14 day period as I had a visit to the dentist and my teeth were slightly sensitive after. I was told I have perfect teeth and gums, so anyone who is worried about potential damage I can assure you will be okay! I will be resuming to consistent use soon for short periods until I reach my desired whiteness then move onto maintenance treatments. Genuinely would recommend! Just remember not everyone’s teeth are the same so some may find it takes longer, but it does work! Ps. I’m a real human who has received no free products. It does say I’ll get 25% off though which is handy! Transparency! Just impressed and thought I’d leave a review as I hate scrolling through not knowing if they’re bots or paid reviews. No photos as I simply didn’t take any!

October 27, 2025
Unprompted review
Rated 1 out of 5 stars

Garbage

Garbage. Don’t waste your money. 100% fake reviews and comments on social. Bought the whitening kit and toothpaste - both useless. Keep your money.

October 7, 2025
Unprompted review
SmilePro logo

Reply from SmilePro

Hi, thank you for taking the time to share your feedback. We’re sorry to hear that teeth whitening didn’t give you the results you were hoping for.

Before explaining some possible reasons, I just want to reassure you that all of our reviews are 100% genuine. Our products and results have been recognised by trusted publishers like Forbes, The Independent, and Men’s Health as one of the top teeth whitening kits available.

Our formula has been proven to effectively remove many types of surface stains, which is why we’re so grateful for the thousands of positive reviews across multiple platforms and publishers. That said, there are a few conditions that can limit whitening results, including:

- Imperfections or thin enamel

- Tooth decay or infection

- Discolouration from metal fillings

- Staining caused by certain antibiotics

- Discolouration due to tooth trauma

We understand our products won’t be suitable for everyone, which is why we offer a 100% money-back satisfaction guarantee within 30 days of receiving your order.

If you’d like tailored guidance or alternative whitening options, please reach out to our team at contact@smileproworldwide.com
and we’ll be happy to assist.

Kind regards,
The SmilePro Team

Rated 5 out of 5 stars

Really great product

Really great product. Took about 1 week to start reducing staining from my teeth. I recommend with big staining to keep your mouth guard on for 20mins, and then another 10 mins at the end of the day perhaps.

April 28, 2025
Unprompted review
Rated 5 out of 5 stars

Really happy with the results and service

I was a bit sceptical at first, but the SmilePro whitening kit actually worked really well for me. I’ve used it for about a week and my teeth are definitely a few shades whiter. No sensitivity either, which I’ve had with other products before.

The instructions were easy to follow and the LED light made the process feel more effective.

Also, I had a quick question about my order and the customer service team replied quickly and were super helpful. It’s always nice when a brand follows through with good support.

Overall, I’m very happy I gave it a go and would recommend it to others looking for an at-home whitening option.

October 15, 2025
Unprompted review
Rated 1 out of 5 stars

Absolute rubbish tooth whitening kit

Absolute rubbish tooth whitening kit, made no difference whatsoever in terms of teeth whitening despite following all indications scrupulously.

July 2, 2025
Unprompted review
SmilePro logo

Reply from SmilePro

Hi, thank you for taking the time to share your feedback. We’re sorry to hear that teeth whitening didn’t work out for you.

Our products have been proven to remove a wide range of surface stains, which is why we’re grateful to have so many positive reviews across multiple platforms and publishers. However, there are certain conditions where whitening results can be limited, such as:

- Imperfections or thin enamel

- Tooth decay or infection

- Discolouration caused by metal fillings

- Staining from specific antibiotics

- Discolouration due to tooth trauma

We completely understand that our product won’t be suitable for everyone, which is why we offer a 100% money-back satisfaction guarantee within 30 days of receiving your order.

Please reach out to our team at contact@smileproworldwide.com
for further guidance on other whitening options available, and we’ll be happy to help.

Kind regards,
The SmilePro Team

Rated 1 out of 5 stars

Scammed

Scammed. Item never shipped . Had only used card for this one purchase and then it got used for other dental products ( attempts) so had to change card . Do not use

May 27, 2025
Unprompted review
SmilePro logo

Reply from SmilePro

Hi, thanks for your feedback. I’m really sorry to hear about your experience. Our team wasn’t aware of your review or any issues with your order until now.

If you didn’t receive your item, it’s very likely the courier may have misplaced it, and we’d be happy to arrange a replacement right away.

Regarding the card activity you mentioned, please rest assured that SmilePro never has access to your full card details. All payments are securely processed through encrypted third-party gateways, making it impossible for us or any staff member to share or reuse your card information. We use Shopify Payments which is the global leader in payment processing.

Please contact us directly so we can look into your order and get this sorted for you quickly.

Kind regards,
The SmilePro Team

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