Always easy (too easy!!) online shopping and very fast international shipping. I find the website responsive and easy to navigate, with plenty of images of items. Shipping is expensive, but Australia... See more
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See what reviewers are saying
Ordered new Barbour Steve McQeen 9665 jacket for my son's belated Christmas present on a Sunday evening, chose standard delivery & jacket with us a couple of days later. Received confirmation order e-... See more
I spent a long time on the web trying to find a company that shipped the particular watch I wanted to Ireland. Finally found yours & it was very easy to purchase & complete the transaction I mu... See more
I ordered a Barbour jacket Friday afternoon, and the jacket arrived in Denmark Monday at noon. I could se that the jacket was dispatched just about one hour after I ordered! That is just quality s... See more
Company details
Information provided by various external sources
Smith and Morris Retail Ltd is a leading, award winning and independently owned Barbour supplier. We are proud to offer Barbour products online to our customers in the UK and Ireland.
Contact info
The Old School, Stone Road, ST5 5EG, Newcastle, United Kingdom
- 0844 844 8998
- customer.services@smithandmorris.co.uk
- smithandmorris.co.uk
No recent history of asking for reviews
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Excellent service with fantastic communication
I'd recommend this company to anyone - their service is top quality.
Super speedy delivery, Barbour quilt fantastic.
Arrived day after online order. Barbour quilt was the business fitted great and stylish.
Excellent!!!
The service provided was excellent with NO problems the turnaround time on returns was very quick. Other on-line companies could learn a lot from Smith and Morris. I would definitely be using these again!!!
Excellent product and delivery
Prompt tracked delivery, fantastic product. Will surely buy again from this retailer.
Good company to deal with.
I am delighted with my purchase and will use Smith & Morris again.
Boot purchase
Always easy (too easy!!) online shopping and very fast international shipping. I find the website responsive and easy to navigate, with plenty of images of items. Shipping is expensive, but Australia is some distance away. The boots I bought looked as though they may have been worn, with marks on the soles, but I'm only going to do the same so not worth raising for the purpose of an exchange.
Barbour Jacket Duke!
Everyting was excellent,absolutely perfect shopping experience.
Great
Ordered item and it arrived as described and on time (and was track-able). Couldn't ask for more.
Quick and efficient
The process was quick and easy especially during a sale period. The Barbour Covert is a good fit, it fits more like a suit in terms of size so long arms may find this slightly short. I am 6ft with long ish arms and it is just ok. Great product and service!
Super fast delivery
Website was easy to use and delivery was quick and securely packaged
Excellent service
Over all excellent, only one point did not receive a dispatch email .
Lovely item, excellent customer service
I ordered the Barbour Capriole Cape, beautiful item, high quality fabric and design as you'd expect from this manufacturer, dispatch and delivery from Smith & Morris was very quick, sadly the item didn't suit me but I returned it and received my refund without any issues. I would recommend this seller and also the product.
Will buy from here again
Delivery excellent and bought in the sale good sale price thank you
First class service from a first class store
Great bargains to be had in their January sales. Item dispatched promptly. Will use this store again.
On time delivery and excellent service
Bought the jacket a lot cheaper than it was on the high street. Prompt delivery.
Excellent customer service and speedy delivery
I bought a Barbour jacket for my husband. When it was arrived, but was too small for him. The lady who's dealing with enquiry was very helpful. Her name is Jayne. She dispatched a larger one, and refunded me the previous order. Professional truly
Excellent and efficient service
Having made an exchange, I thought a lengthy process was on the cards, however the service end to end was fantastic and I would recommend to anyone
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