Smith & Morris (www.smithandmorris.co.uk) Reviews 

1,310
TrustScore 5 out of 5

5.0

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Rated 5 out of 5 stars

Always easy (too easy!!) online shopping and very fast international shipping. I find the website responsive and easy to navigate, with plenty of images of items. Shipping is expensive, but Australia... See more

Rated 5 out of 5 stars

Ordered new Barbour Steve McQeen 9665 jacket for my son's belated Christmas present on a Sunday evening, chose standard delivery & jacket with us a couple of days later. Received confirmation order e-... See more

Rated 5 out of 5 stars

I spent a long time on the web trying to find a company that shipped the particular watch I wanted to Ireland. Finally found yours & it was very easy to purchase & complete the transaction I mu... See more

Rated 5 out of 5 stars

I ordered a Barbour jacket Friday afternoon, and the jacket arrived in Denmark Monday at noon. I could se that the jacket was dispatched just about one hour after I ordered! That is just quality s... See more

Company details

  1. Shopping & Fashion

Information provided by various external sources

Smith and Morris Retail Ltd is a leading, award winning and independently owned Barbour supplier. We are proud to offer Barbour products online to our customers in the UK and Ireland.


Contact info

5.0

Excellent

TrustScore 5 out of 5

1K reviews

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5.0

All reviews

(1,310)

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Rated 5 out of 5 stars

Slickness of company

The customer services of this company are so slick. It's a welcome change. Have ordered in the past and will continue to order from them. Well done

January 27, 2015
Unprompted review
Rated 5 out of 5 stars

excellent

I purchased a Barbour jacket some days ago on this site and i want say that it was all perfect and excellent both in service and in quality of the item.Absolutely wonderful site with 100 per cent quality original items.

January 26, 2015
Unprompted review
Rated 4 out of 5 stars

Good service in the end

There was a slight issue with my card which required me to call the service desk. The issue was quickly sorted but initially I was told this meant the purchase had missed the promised delivery date. This was contrary to the email asking me to call which specifically said they were continuing to process my order (I had paid for express delivery).

I said I needed the order on time for a gift, they sorted this out ad got the item to me at the promised date, saving me some grief. They also called to see it had arrived which was a nice touch. I felt they did actually care.

January 26, 2015
Unprompted review
Rated 5 out of 5 stars

Great service

Delivery was super fast. Unfortunately had to return the shoes as they were too small, but they sent email confirming recept of the return and my refund very quickly. Would definitely order again and recommend this company.

January 25, 2015
Unprompted review
Rated 4 out of 5 stars

A bit disappointing

I don't Have Experiences To Buy Products From Your Site So Mutch.
I got To buy Barbour Jacket Last Year.
So I tried To Buy Barbour Products Again From Japan a month Ago.
but This Trying went to Loose because Barbour Products Can't Be Sell To Out Of EU Economy Areas.

but Other Products You Sell are Good senses,
The Spiewak MA1 whitch I bought Is Very Good Especially Ombre Blue Colour.

January 25, 2015
Unprompted review
Rated 5 out of 5 stars

Exceptional service

A query before I placed the order was dealt with by phone by a friendly and professional lady, politely and quickly. I opted for standard delivery and was delighted when the order placed at lunchtime arrived before lunch the following day! Jacket was well packaged. Thank you.

January 25, 2015
Unprompted review

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