Always easy (too easy!!) online shopping and very fast international shipping. I find the website responsive and easy to navigate, with plenty of images of items. Shipping is expensive, but Australia... See more
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See what reviewers are saying
Ordered new Barbour Steve McQeen 9665 jacket for my son's belated Christmas present on a Sunday evening, chose standard delivery & jacket with us a couple of days later. Received confirmation order e-... See more
I spent a long time on the web trying to find a company that shipped the particular watch I wanted to Ireland. Finally found yours & it was very easy to purchase & complete the transaction I mu... See more
I ordered a Barbour jacket Friday afternoon, and the jacket arrived in Denmark Monday at noon. I could se that the jacket was dispatched just about one hour after I ordered! That is just quality s... See more
Company details
Information provided by various external sources
Smith and Morris Retail Ltd is a leading, award winning and independently owned Barbour supplier. We are proud to offer Barbour products online to our customers in the UK and Ireland.
Contact info
The Old School, Stone Road, ST5 5EG, Newcastle, United Kingdom
- 0844 844 8998
- customer.services@smithandmorris.co.uk
- smithandmorris.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Slickness of company
The customer services of this company are so slick. It's a welcome change. Have ordered in the past and will continue to order from them. Well done
Great website, easy to order, delivered correct item quickly
I shopped around and found the best price together with a speedy professional service.
Pleased customer
Very good service with an easy process for returns and a good product at the end.
online shop with smith and morris
I purchased 2 barbour t shirts in the online sale. I would definately shop here again and would recommend them to friends.The service was outstanding.
Quality clothing, excellent service
Very good web site with lots of choice. Delivery came within 3 days of order, would defiantly use again.....
On-time delivery and can't fault customer service..
Ordered a jacket on line, I was kept up to date with the progress of the order and delivery time.
Will definitely be using again.
Thanks guys.
Good products and good service
Quick,reliable and easy returns if items not suitable. I Recommend this company.
Speedy Delivery
Ordered one day - arrived two days after on standard delivery.
excellent
I purchased a Barbour jacket some days ago on this site and i want say that it was all perfect and excellent both in service and in quality of the item.Absolutely wonderful site with 100 per cent quality original items.
Barbour jacket
Excellent service, quick delivery. I absolutely recommend Smith ans Morris.
Great customer service
Best prices and a very speedy delivery. I shall definitely be a repeat customer
Speedy delivery- correctly packaged- arrived intact
Excellent service - called to speak to someone before ordering as was unsure as to accuracy of colours in photos. Very helpful. Jacket arrived within 48 hours. Would definitely use again.
Good service in the end
There was a slight issue with my card which required me to call the service desk. The issue was quickly sorted but initially I was told this meant the purchase had missed the promised delivery date. This was contrary to the email asking me to call which specifically said they were continuing to process my order (I had paid for express delivery).
I said I needed the order on time for a gift, they sorted this out ad got the item to me at the promised date, saving me some grief. They also called to see it had arrived which was a nice touch. I felt they did actually care.
Barbour International Motorcycle jacket
Great jacket, very good customer service and excellent delivery, arrived 48hrs after ordering.
Excellent Service
Very happy with my purchase. Would recommend this company to anyone. Will certainly shop with them again in the future.
Great service
Delivery was super fast. Unfortunately had to return the shoes as they were too small, but they sent email confirming recept of the return and my refund very quickly. Would definitely order again and recommend this company.
A bit disappointing
I don't Have Experiences To Buy Products From Your Site So Mutch.
I got To buy Barbour Jacket Last Year.
So I tried To Buy Barbour Products Again From Japan a month Ago.
but This Trying went to Loose because Barbour Products Can't Be Sell To Out Of EU Economy Areas.
but Other Products You Sell are Good senses,
The Spiewak MA1 whitch I bought Is Very Good Especially Ombre Blue Colour.
Exceptional service
A query before I placed the order was dealt with by phone by a friendly and professional lady, politely and quickly. I opted for standard delivery and was delighted when the order placed at lunchtime arrived before lunch the following day! Jacket was well packaged. Thank you.
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