Just had my regular cut with Ellie and as always left feeling fabulous. But felt I needed to comment on the team.... From the moment I arrived today I was warmly welcomed with my first name then offer... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
This is the perfect range of products... why? Everyone's hair changes, it's dry one week, flat the other, no volume, frizzy and then perfect again, this range covers everything without using harsh che... See more
Company replied
Love Smith England products - they always do what it says on the label. Good value, smell gorgeous, last well and I buy my friends and extended family as a treat. I have been using the salon for many... See more
This is my second order, the first being a birthday gift for my daughter who raved about them so much I ordered for myself. Glad I did the shampoo & conditioner are amazing & smell wonderful,ordere... See more
Company details
Information provided by various external sources
A RANGE OF SALON-QUALITY HAIRCARE, FORMULATED WITH NATURALLY ACTIVE PLANT EXTRACTS TO TRANSFORM YOUR HAIR. INSPIRED BY THE BRITISH COUNTRYSIDE, INGREDIENTS INCLUDE SANDALWOOD, LAVENDER, WHITE-NETTLE AND CHAMOMILE. Cruelty Free. Vegetarian Friendly. Recycled and Recyclable bottles.
Contact info
United Kingdom
- smithenglandhair.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
My daughter finds a lot of shampoos…
My daughter finds a lot of shampoos make her head itch, even ones aimed for children's sensitive scalps, so far this has not irritated her and makes her hair so dazzlingly shiny and soft, without me needing to use conditioner.
Great product, awful packaging!
First, let me say that the product is really good! My local supermarket has stopped stocking it, so I had to go direct to you. Now, here’s the problem. As the bottles are so small, I assumed I’d find the package on my doormat. So I was surprised to find a card saying that the package was too big and also required a signature. On picking up the package, I was shocked at the size of it - the size nearly of a shoebox! The irony of your mission statement inside the lid did not escape me, as unnecessary packaging is one of the things that IS costing the earth!
I really like your products, but this is making me reluctant to order again. Hope it’s just a one-off!
Amazing British made & owned products
Amazing British made & owned products. And super fast delivery!
My recent purchase of shampoo
My recent purchase of shampoo, conditioner and hair mask is absolutely beautiful, my hair is lovely and soft and feels amazing, my hair also feels very much thicker as I have fine hair, as always great packaging, service is great and the price of the items are really good too.
Smith England Salon in Salisbury is…
Smith England Salon in Salisbury is really lovely and modern but chic. The staff are so welcoming and very friendly. I had Jade for my balayage and Jess for my cut. I didn’t know what I wanted but both girls told me what they think and were really helpful and thoughtful. I walked out of the Salon feeling just brilliant and so pleased with the services I had received. Thank you to all at the Smith Salon, especially Jade and Jess the two hair wizards.
Excellent products
I am currently using Smith England shampoo and conditioner because I was asked to take part in a blind test and review their products for Good Housekeeping magazine. I was so impressed I had to buy some because it left my dry hair shiny and in such good condition I would have been a fool not to. My order was processed quickly and it arrived well packaged.
Really lovely products!
Amazing product, go on treat your hair to something nice
I am very pleased with the product, packaging and service. I have previously used the hair oil, it made my hair soft and supple easy to manage especially during the lockdown when hair salons were closed. I needed more oil, and thought I would give the shampoo and conditioner a try, and was amazed at the results. The delivery was super fast and thank you, I will definitely recommend this product to friends and family

Reply from Smith England
Best cruelty free shampoo and…
Best cruelty free shampoo and conditioner I've ever used. My hair is usually dry and course but this has transformed it making it super soft. Doesn't smell artificial either. Amazing stuff.

Reply from Smith England
Beautifully presented
Order received very quickly with lovely packaging. Will try a different sets to find my favourite! I found I needed extra shampoo to get a lather.

Reply from Smith England
Love this product
Love this product, it makes my hair feel so naturally healthy and bouncy. Very prompt delivery too. Thank you.

Reply from Smith England
Beautiful soft locks from the 1st use
Beautiful soft locks from the 1st use. Even use ot on my daughters hair (she is 3).
Stunning pruduct!!!

Reply from Smith England
The perfect range you've been looking for
This is the perfect range of products... why? Everyone's hair changes, it's dry one week, flat the other, no volume, frizzy and then perfect again, this range covers everything without using harsh chemicals and waxy coatings. All the shampoos can match any of the conditioners to get the perfect finish, smelling wonderful and lasting soooo long, please try these products you'll notice the difference immediately, and they also look good in the bathroom!

Reply from Smith England
Smells lovely
Smells lovely, natural ingredients. Bought as a gift and recipient very pleased.

Reply from Smith England
Absolutely fantastic products and great…
Absolutely fantastic products and great prices

Reply from Smith England
The Gloss shampoo and conditioner is…
The Gloss shampoo and conditioner is lovely. My naturally grey hair feels full, soft and looks shiny. Have had many comments on how my hair looks so healthy.

Reply from Smith England
Order despatched well packaged and…
Order despatched well packaged and arrived within days of order

Reply from Smith England
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







