Smokea’s selection gives me the kid-in-a-candy-store feeling every time. My water pipe got here in four days bubble-wrapped like a VIP, and it hits like a dream. They shorted me one packet of Raw Blac... See more
Company replied
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
The design on the cans changed, therefore I wasn’t sure that I received the same product that I ordered. The product was in fact the same by the nutrition facts although I see that instead of being ca... See more
Solid go-to for glass and papers. Usually ships quick—last order was at my door in three days—but one piece had a tiny chip. Customer service swapped it fast, so I’d still recommend them. Good prices,... See more
Company replied
Everything I've ordered here has gotten to me fine within about a week each time. All of the products have been great except for two recent ones, but other than those I love the options and prices her... See more
Company replied
Company details
Written by the company
Smokea is the world's best online head shop featuring a wide selection of glass pipes, bongs, rigs, vaporizers and other smoking accessories. Offering free shipping to the USA, SMOKEA® rewards, hassle free returns, outstanding customer support and the ...
Contact info
1051 Liberty Industrial Dr, 63366, O Fallon, United States
- support@smokea.com
- smokea.com
4.1
Great
698 reviews
Replied to 95% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Finally I can get a good prouduct that…
Finally I can get a good prouduct that isn’t messy. 2g here in a cartridge is $45 and leeks spent $50 got 4g and I didn’t have to leave my house .
October 14, 2025
Well it was a great product and…
Well it was a great product and certainly came in a timely manner.
October 15, 2025
Shipping was pretty fast
Shipping was pretty fast. I didn't receive my full order the 1st time but they fixed it and made sure that I got. But I will definitely give them another try
October 15, 2025
Quality/beauty
I got the rainbow black glass one. It is more beautiful in person! Fast shipping and quality product! I love that it is handmade. It’s a beautiful product!
October 15, 2025
Very good website
Very good website, awesome Dabs and carts!! Only reason I have 4/5 is Bec my recent order is a week late Bec they had a glitch with their system. They did refund me for the shipping!!!
October 14, 2025
Reply from SMOKEA
Thank you for the great review and for your patience during that system issue. We’re glad everything worked out and appreciate you giving us another shot. Hope to serve you again soon!
The delivery was fast and the products…
The delivery was fast and the products were good but the banger broke in two day it didn’t even drop it juts got to hot and cracked
October 15, 2025
Reply from SMOKEA
Thanks for the 5 stars! We’re glad the delivery was fast and that you enjoyed the products. We appreciate your support and hope to see you back again.
It was alright was real fast but…
It was alright was real fast but somehow got here last
October 7, 2025
Reply from SMOKEA
Thank you for the 5 stars! We’re glad your order arrived quickly and appreciate you shopping with us. We hope to serve you again soon.
Reply from SMOKEA
We’re sorry an item was missing from your shipment. As soon as you reached out, we reviewed the order and issued a refund for the missing item the same day in accordance with our policy.
Reply from SMOKEA
According to the carrier tracking, this order was returned to us due to an invalid or insufficient address provided at checkout. Once the package was returned, a refund was issued in line with our shipping and returns policy.
Reply from SMOKEA
Thank you for the 5 stars! We’re glad everything was fast and easy and that you’re pleased with your item. We truly appreciate your support and hope to see you back soon.
You made everything to easy
You made everything to easy. I found what I was looking for and got an amazing price. Keep it up. Thank you
October 5, 2025
Reply from SMOKEA
We really appreciate the kind words! Glad you found exactly what you needed at a great price. Thanks for shopping with SMOKEA — we look forward to your next order.
Reply from SMOKEA
Thank you so much for the great review! We’re happy to hear the product met your expectations and the ordering process was smooth. We can’t wait to serve you again.
USPS is horrible.
maybe trust someone else to ship your packages to your customers… usps may be the cheapest or easiest but are absolutely horrible to deal with and never can guess where your package really is with them. maybe i’ll get it who knows. thank you for the order atleast.
October 13, 2025
Reply from SMOKEA
We’re sorry to hear you had a frustrating experience with USPS. According to the carrier tracking, the package was delivered within the 2–7 business day timeframe selected at checkout.
We understand carrier tracking updates can sometimes be inconsistent, and we appreciate your patience. If you ever have questions about an order’s status, our support team is always happy to help.
my order took days to get sent out i…
my order took days to get sent out i coulda drive to california and got some shit hung out for 2 days then drive back before they even put my shit in the mail
They just now commented from a review from October.. the following February… they see no issues with this.
October 11, 2025
Reply from SMOKEA
We understand waiting on an order can be frustrating. This shipment was placed using our Free Shipping option, which includes a 2–3 business day fulfillment timeframe before it ships. Your order was processed and shipped on the third business day, within the stated handling window at checkout.
We always recommend selecting an expedited option if you need an order to ship sooner. If you ever have questions about timelines, our support team is happy to help clarify before or after purchase.
Your choice is fast shipping
October 5, 2025
Reply from SMOKEA
Thank you for the 5 stars! We’re glad your order arrived quickly and appreciate you choosing SMOKEA. We look forward to serving you again.
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