The whole experience ordering my vape was a breeze. They answered my questions promptly via email which was greatly appreciated. The vape is beautiful and has been fantastic. I could go on, but... See more
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Received my battery super quickly and I had a small issue which their support team helped out with right away! Excellent customer support, it’s so nice to be emailed and not have to leave a message wi... See more
Quick delivery products seem genuine I did buy a ccell silo from here which stopped working after 6months light use so avoid buying that one and don’t buy metal carts as there known to be bad ceramic... See more
I received a free vape with my purchase but wasn't able to change the colour upon checkout. I emailed the team and Will hooked me up with the exact colour I wanted. Amazing experience throughout! I wi... See more
Company details
Written by the company
Smoke Emporium is focused on selling top quality oil vaporizer hardware and accessories. We only sell brands that we use and love. Every vape cartridge and battery we sell is backed by a Manufacturer warranty.
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4.7
Excellent
451 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Good product fast delivery
December 5, 2023
Fast, good range and they have Vessel
The only place I can find that carry Vessel products, which is amazing. Great range of good quality products and delivery is always quick. Will definitely be back. Especially if you extend the Vessel range you carry!
December 4, 2023
CCELL M3b Battery & Vape Case
These 5/10 thread stainless steel are my favourite battery to use. Easy az to charge which lasts most of the day on that one charge. Takes a little getting used to turning on. I got the push button. Remember 5 times push in rapid succession gives you the green light. Tap button rather than push. The case speaks for itself handy keeps things safely locked away. Room for all your needs. Arrived 2 days after ordered - awesome.
November 30, 2023
Awesome!
The whole experience ordering my vape was a breeze.
They answered my questions promptly via email which was greatly appreciated.
The vape is beautiful and has been fantastic.
I could go on, but overall they nailed it.
Already looking for a dry herb vape through them!
November 30, 2023
I received a free vape with my purchase…
I received a free vape with my purchase but wasn't able to change the colour upon checkout. I emailed the team and Will hooked me up with the exact colour I wanted. Amazing experience throughout! I will definitely be buying from them again in the future!
December 6, 2023
Fast delivery and product is amazing !!
November 28, 2023
WARNING! DO NOT BUY
WARNING!! 🚩!! DO NOT BUY!!! They sell your card info or give it away or whatever. This is the only thing I have paid for that isn’t through PayPal and my exact card details have been compromised in China. My bank had to block my card where random transactions were detected. I purchased 5 days ago!! Please don’t listen to the feedbacks, they use your card information!! You’ve been warned!! 🚩🚩
November 29, 2023
Reply from Smoke Emporium
Heya Brad,
Sorry to hear about the troubles. It's impossible for us to access your card info, and therefore sell it.... Transactions are handled by a very secure payment gateway with Authorize.net. Retailers are never privy to such payment information so these things are minimised.
I will also follow up via email to see if theres anyway we can help.
Cheers,
Will
CCell cartridges
My order arrived really quick, & was well packed. Everything was just as expected. Very pleased. Cheers Simon
November 23, 2023
great service
November 29, 2023
Super response from Will
Super response from Will. I purchased two M3b batteries. Unfortunately one was faulty. Contacted Will to explain situation. He was super cool and understanding. Replaced faulty battery without hesitation. Exvellent customer service. Very prompt. Thank you again
November 22, 2023
very cool 😎😎😎😎😎
November 9, 2023
I had an issue with my device
I had an issue with my device. The customer service was fantastic. It was a smooth and easy process to sort it out and I was shipped out a replacement device straight away. Definitely recommend this store. They have a great range, speedy processing and delivery times plus the customer service was amazing.
November 17, 2023
product good but have had leaking…
product good but have had leaking issues with previous stock
November 17, 2023
I just saw a note from Australia Post…
I just saw a note from Australia Post and it said the items ordered at Smoke Emporium were already on their delivery pipeline, that's what makes them great, I ordered yesterday.
November 17, 2023
Clear and efficient delivery!
November 15, 2023
The owner personally helped me apply a…
The owner personally helped me apply a discount coupon, going above and beyond to make me a custom order and payment. Such a great service and experience, highly recommend.
November 15, 2023
Best customer service ever.
November 15, 2023
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