Smoke Organic Store Reviews 

334
•
TrustScore 4 out of 5

3.8

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Rated 5 out of 5 stars

The flavors are not only amazing, but the small yet intricate device handles its 700mah battery perfectly. Living out in the bush, the watermelon flavour is the perfect cooling flabour after fig... See more

Rated 5 out of 5 stars

Great product , Fast delivery and well packaging. Super Thanks to Organic Store staff for the great service & the free gift i received. Highly recommended to anyone who wants to break the bad habit... See more

Rated 2 out of 5 stars

This store offers free rewards, but when you 'cash' them in and apply the discount code, the checkout system does not accept the code!!! My friend, who also buys from Smokeorganic, also experienced th... See more

Company replied

Rated 1 out of 5 stars

I ordered a pod and waited for my delivery, upon delivery I got an empty package. I tried to call them but their line goes to voicemail and my WhatsApp messages aren’t being responded to. Bad expe... See more

Company details

  1. Vaporizer Store
  2. also in
  3. Tobacco Shop

Written by the company

South Africa's premier, friendliest, fastest online vaping store for AirsPops Airscream, Vapengin, Vozol, Elf Bar, E-xhale, Nasty and more brands that we trust and use ourselves. Free Express Delivery anywhere in South Africa. Same Day Delivered to Cape Town and surrounding areas if you order before 8 am.


Contact info

3.8

Great

TrustScore 4 out of 5

334 reviews

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No recent history of asking for reviews

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Hasn’t replied to negative reviews

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3.8

All reviews

(334)

1 review in the last 12 months

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Rated 1 out of 5 stars

Very bad experience.

I tried both the liquids and they both give me a bad allergic reaction. I requested a refund but was not answered. I would not recommend anyone buying from this site.

November 10, 2022
Smoke Organic Store logo

Reply from Smoke Organic Store

Hi Fox

I’m sorry to hear that. The liquids all contain PG and VG as stated on the product pages.

We didn’t receive your initial email, but I did reply earlier today to your follow up email to let you know we’ll collect it tomorrow morning and process the refund.

Again, I’m terribly sorry that this was your experience.

Please let me know if I can assist any further.

Regards
Charl

Rated 5 out of 5 stars

Super fast

Super fast, next day delivery.
Packaging was on point.
Updates on order status were prompt.
Overall great experience

October 25, 2022
Rated 1 out of 5 stars

Worst experience ever.

Worst experience ever it's supposed to last 800 puffs but the battery doesn't even last for 200. Batteries died within three days of using. Worst R 300 I've ever spent.
I bought three and all three died within a few days of using right after I got them

October 19, 2022
Unprompted review
Smoke Organic Store logo

Reply from Smoke Organic Store

Hi Andre

I'm sorry that you had that experience with the AirsPops ONE USE 3ml disposables.

In my experience they normally last 3-4 days if you vape multiple times daily; however, sometimes there's a dud batch and the batteries don't last as long.

I've sent you a separate email so I can get more details so I can pass it on to the manufacturer. They're keen on receiving feedback so they can improve the products.

Kind regards
Charl
The Smoke Organic Team

Rated 5 out of 5 stars

Kind, Fast & Friendly

Thank you so much for kind, fast and friendly service!! Packaging was professional and received everything in great condition. Will definitely recommend Smoke Organic Store! Keep up the good work, much appreciated! Looking forward to my next order. :)

October 4, 2022
Rated 5 out of 5 stars

Excellent service

My order was placed on a Thursday evening, and i recieved it the Monday morning. Quick service and my order was correct.No hassels.I will definitely order again.

October 5, 2022
Rated 5 out of 5 stars

Amazing service and amazing products

Amazing service and amazing products. The Airspops pods devices and e liquid are excellent quality! They taste exactly like the airscreams disposables. I’m so happy with my purchase and will be using this store for all my purchases

September 22, 2022
Unprompted review
Rated 5 out of 5 stars

My favorite product!!

Such quality and amazing flavors. By far my favorite vape product.

September 15, 2022
Smoke Organic Store logo

Reply from Smoke Organic Store

Hi Sara

I'm very happy that you're enjoying the Airscream products! Thank you for choosing to shop with us:)

Regards
Charl
The Smoke Organic Team

Rated 1 out of 5 stars

Delivery not made.... no help from Smoke Orangic

According to the website, skynet is currently delivering my order. However i cannot track the parcel nor does skynet have any idea of the parcel being ready for delivery. I am concerned that I cannot contact anyone at this company and there is not response to emails.

September 13, 2022
Unprompted review
Smoke Organic Store logo

Reply from Smoke Organic Store

Hi Mo

Please can you share your order number with us so we can follow up on this.

We've just become aware of some issues with SkyNet, your parcel should still be on the way.

Once you provide your order number, I'll be able to sort this out for you.

I apologise sincerely for the issues you're experiencing.

Kind regards
Charl
The Smoke Organic Team

Rated 3 out of 5 stars

Delivery took very long

Delivery took very long - almost 2 weeks
Product 100 %

September 9, 2022
Smoke Organic Store logo

Reply from Smoke Organic Store

Hi Robert

I'm extremely sorry for that. I will follow up with the courier to ensure it doesn't happen again.

On our side it says the parcel was out for delivery on the 24th of August, please can you contact us directly at charl@smokeorganic.co.za with the details of your delivery experience so I can follow up on it.

Thank you for choosing to support us!

Kind regards
Charl
The Smoke Organic Team

Rated 5 out of 5 stars

Friendly Interface

The website was easy to use and the package was delivered right on time. I have used Smoke Organic multiple times and will continue to do so thanks to the great experiences.

July 22, 2022
Smoke Organic Store logo

Reply from Smoke Organic Store

Hi Johan

Thank you for your kind feedback and for choosing to support us continuously!

We hope to see you again soon.

Kind regards
Charl
The Smoke Organic Team

Rated 5 out of 5 stars

Ordering online was easy and simple…delivery was fast

Ordering online was easy and simple enough. Delivery to Cpt was supprizingly fast. I ordered the starter pack airscream Pro combo the night before and got a call the next morning from the courier with my delivery. Everything was nicely packaged and it was all sealed. Appeciate the awesome service guys. Keep it up!!

September 2, 2022

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