Smokescanada Reviews 379

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service and product quality, often highlighting the freshness of items and the wide selection available. Many appreciate the unbeatable prices, which allow them to save money, and the ease of the ordering process. The company is frequently commended for its efficient and helpful staff, making interactions pleasant and stress-free. However, some customers also noted inconsistencies with delivery services, with some experiencing significant delays or issues with tracking. A few people reported problems with order accuracy, such as missing items or discrepancies in pricing during checkout. There were also occasional mentions of product quality concerns, like stale cigarettes or damaged packaging.

What people talk about most

Delivery service

Users describe ambiguous interactions with delivery services. While many customers praise fast shipping, with... See more

Order

Customers had ambiguous experiences with order. Many reviewers praise the ease of ordering, quick response... See more

Service

Clients share positive opinions on service. Many customers praise the friendly, accommodating, and efficient... See more

Product

Consumers generally find the products to be positive, highlighting excellent options, good variety, and great... See more

Price

Reviewers mention ambiguous feedback about price. Many customers praise the good or great prices, finding... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have been using Smokescanada for a while now, and have never experienced any problems with the ordering, and delivery (via couriers) has only been delayed once. That was when a major snow event ha... See more

Rated 5 out of 5 stars

Great Company to deal with. Any questions answered right away. Great tracking system so know where your cig's are. Good variety to choose from. Give discounts which we all apprecite. Never had a probl... See more

Rated 5 out of 5 stars

100% legit. Product is great, price is unbeatable. Have ordered several times and have never had an issue. Customers get loyalty points and I’ve actually had even deeper discounts when cashing the... See more

Rated 5 out of 5 stars

Amazing communication when I had a question….I entered the wrong email address for the email transfer and they responded quickly to let me know. I received my order in 2 days from when they received m... See more



Contact info

4.5

Excellent

TrustScore 4.5 out of 5

379 reviews

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Replied to 92% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

I’m relatively new to SmokesCanada…

I’m relatively new to SmokesCanada (second order) but will most definitely be a long term customer.
Ordering is easy peasy, shipping is fast AND who doesn’t love free gifts😍
I would/have definitely recommend to others…especially if they want to save $$$!

August 18, 2024
Unprompted review
Rated 5 out of 5 stars

Fast service with great prices

I have been ordering smokes from them for a few months now and have not been disappointed at all. Great service, fast delivery and the smokes are just as great as the ones you buy in the store. Customer service is quick in responding if you have any questions..

July 17, 2024
Unprompted review
Rated 5 out of 5 stars

A Committed Customer

I have purchased from smokes Canada a few times now. I will be buying all of my smoking products from them in the future. The Legit Bags are my favorite so far. I do intend to order other options in the coming days to test out some of the cartons of packages. Smokes Canada has never disappointed, they are efficient and provide fast shipping.

July 10, 2024
Unprompted review
Rated 5 out of 5 stars

Amazing customer experience

These customer service is super amazing. The staff are polite, respond quickly, and genuinely want you to have a great shopping experience. I order elite menthol. Super smooth smoke, tastes delicious, and no harshness on the throat or lungs. By far my favorite! Oh and it's fun getting a pack of free smokes to try.

July 15, 2024
Unprompted review
Rated 5 out of 5 stars

2nd time ordering from these guys. Fantastic service!!

2nd time ordering from these guys. Both times my items were shipped same day. Came with a free gift and a bonus $$ amount in an account after the purchase which is usable for future orders. I received both orders in 5 days. Ontario to the NWT....not sure how they do it but it happens. Couldn't be happier with the service Smokes Canada offers and have recommended it to several friends who are now loyal customers. Wish that they had more stars to choose for the review!!!

June 29, 2024
Unprompted review
Rated 5 out of 5 stars

I recommend Smokes Canada

Thanks to James, Linda and Macy with the great service. Smokes Canada has the best prices for cigarettes. I just received an order with the deal of Match 10. Delivery was also quick.
I recommend Smokes Canada

June 13, 2024
Unprompted review

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