Scam do not buy. Placed an order a week ago with 48 hour tracked delivery. Have contacted them multiple times for delivery info but they have just ignored my messages. Will be seeking full refund via... See more
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Was my first time ordering from here as was recommend by a friend. Honestly everything was completely fine the reason for the lower score is that when the item was delivered I don't like the idea that... See more
Company replied
Ordered Sunday thinking that package will be delivered Monday. Was Astonishingly surprised when less than 2 hours my order was in front of the my house. Exelent service. Massive selection of juices. D... See more
Company replied
Couldn’t recommend these guys enough. If there was an option for 6 or 7 stars I would select it. The same day delivery service is absolutely fantastic, often arriving in under an hour. It’s been... See more
Company details
Written by the company
Vape Specialist, Retail, Wholesale, Distribution.
Contact info
Unit 11 Vermont Place, Tongwell, MK15 8JA, Milton Keynes, United Kingdom
- 01908803166
- sales@smokeyjoesvapes.com
- smokeyjoesvapes.com
3.3
Average
558 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
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Reply from Smokey Joes Vapes Company
Thank you Robin!
We are overjoyed to read your 5-star review! Thank you for supporting our service.
Great prices and always a fabulous…
Great prices and always a fabulous service. Steve in particular is a ray of sunshine and we adore him.
March 21, 2023
Reply from Smokey Joes Vapes Company
Thank you Gemma for your 5 stars, and supporting our business.. we are so glad you adore Steve, would you like him? ;) on temp loan of course.
First time I had used the website to…
First time I had used the website to place an order and managed to deliver within the 2 hours of placing my order. Not everywhere has the particular flavour I use.
Very polite delivery checking they had the right property will deffernately use again
March 22, 2023
Reply from Smokey Joes Vapes Company
Hi Carla, We are so glad to have you join the smokey joes family and that you had a 5 star service! We appreciate you and your reviews! Keep them coming
Excellent customer service
Delivery driver is always lovely to talk to and all staff are always so happy to chat and help :) product is always the best
March 21, 2023
Reply from Smokey Joes Vapes Company
Hi Charlie, we really appreciate you taking the time out to right a review! look forward to hearing from you .
Big High Five!
Brilliant
So easy and quick polite delivery, only reason i didn't put 5 stars war that the p1 pods we buy are more money here than most other places but they do deliver same day so still brilliant
March 15, 2023
Reply from Smokey Joes Vapes Company
Hi Chris, i do apologise if we are a little bit more expensive on the p1 pod price side, but we truly appreciate your kind honest review :)
Amazing team and amazing vapes
March 14, 2023
Unprompted review
Reply from Smokey Joes Vapes Company
Thank you Tyler for your awesome review! keep being awesome !!
Easy to order and arrived within about…
Easy to order and arrived within about 15 minutes. Excellent service
March 11, 2023
Reply from Smokey Joes Vapes Company
Hi Annabel, thank you for taking your time to write us a review! You're Awesome and keep being Awesome !
Supper fast delivery
Easy to order.. arrived supper fast !!! Amazing, will definitely use this company again. 👌
March 9, 2023
Reply from Smokey Joes Vapes Company
Ceri, you're Amazing! Thank you for taking the time to write us a review. Your support is Gratefully appreciated
Excellent customer service
Excellent customer service, always very friendly. Nothing is too much
March 7, 2023
Reply from Smokey Joes Vapes Company
Hey Issi, Your reviews are amazing keep them coming! We love to hear from our Smokey Joes Family. There is nothing we wouldn't do for you guys!!! keep being awesome!
Reply from Smokey Joes Vapes Company
Hi Leanne, We are so appreciative for your review! look forward to hear from you again!
Good
Happy with the product but time and communication from the company could be better.
March 5, 2023
Reply from Smokey Joes Vapes Company
Hi Tania, Apologies on behalf of the Smokey Joes team for the little communication you have been receiving. This is something we are taking on board and are working on getting better at that! Thank you for taking the time out of your day to write this review. We truly appreciate the time effort and support you offer us here at Smokey Joes Vape Co.
Keep being Amazing!
Reply from Smokey Joes Vapes Company
Hi Zoe, Thank you for taking the time to write your kind , We truly appreciate your support!
Ordered 3 nick salt to try in different…
Ordered 3 nick salt to try in different flavours and brands. I wasn't disappointed all 3 were totally banging flavours.
Plus my order arrived within hours at the front door. Blown away and great service provided.
Thank you smokey Joe 👌
March 5, 2023
Reply from Smokey Joes Vapes Company
Thank you Steven for the 5-star review! We are thrilled to hear that you are enjoying our product/service and appreciate your feedback. Looking forward to hearing from you soon
Brilliant service!!!
I made my first online order yester at 1300, it was with me by 1530 which is incredible. I’ve always found it difficult making it to a shop so the fact delivery is so fast should stop me from smoking cigarettes! I also made a mistake on my order and the staff at smokey joes recognised it could be a mistake and instead of just sending my order they rang to make sure that my order was correct! Amazing service
March 2, 2023
Reply from Smokey Joes Vapes Company
Hi James, We are so glad you have joined the Smokey Joes Family and that you received a 5 Star service! We aim to ensure the 5 Star service will be maintained and cant wait to hear from you again! You're Awesome.
Big High Five!
First class service
Unbelievable - fantastic service.. efficient, rapid and spot on - first class !!
February 28, 2023
Reply from Smokey Joes Vapes Company
Thank you Stuart, for your First Class review! We love hearing back from you Keep them coming!
Are pictures of peoples faces nessary?
Was my first time ordering from here as was recommend by a friend. Honestly everything was completely fine the reason for the lower score is that when the item was delivered I don't like the idea that the guy was taking a full on face etc picture of myself near enough without warning.. surely under gdpr law without consent that won't be actually legal.? Othen than this everything was perfect..
February 28, 2023
Reply from Smokey Joes Vapes Company
Hi
We're so sorry to hear about your experience with the delivery photo. We'll be investigating this matter immediately and taking appropriate action to ensure it doesn't happen again.
We're glad you found everything else about your order to be perfect, and we appreciate your friend recommending us. We hope you'll give us another chance in the future, where we can ensure a completely positive experience. In the meantime, please feel free to message us privately if you have any further questions."
Delivery Fast and service great
Their delivery is extremely fast and customer service is always great
February 16, 2023
Reply from Smokey Joes Vapes Company
Thank you Jasmine, for you your amazing review!
Fast delivery and very friendly drivers…
Fast delivery and very friendly drivers get on with them and products are great
February 17, 2023
Reply from Smokey Joes Vapes Company
Thank You for your Awesome review! Big High Five!
To place an order and then have it…
To place an order and then have it delivered within 2 hrs was amazing! It’s quicker and cheaper than getting a bus to the shopping centre and home again! Absolutely brilliant!!
February 14, 2023
Reply from Smokey Joes Vapes Company
Hey Lisa , thank you for your 5 star review! we are so glad you had an amazing service! we love hearing from you
Always delivers on time and keep you…
Always delivers on time and keep you upto date on the status of your order
February 6, 2023
Reply from Smokey Joes Vapes Company
Thank you Ashley for you awesome review!
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