Smoothwall Reviews 451

TrustScore 1 out of 5

1.2

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Review summary

Based on reviews, created with AI

Most reviewers were let down by their experience overall. Many people found the website and app to be extremely restrictive, blocking even basic and educational content, which significantly hindered their ability to complete schoolwork and research. Customers frequently reported issues with the product's inconsistency, noting that it would block innocuous searches while sometimes allowing access to inappropriate content. The user experience was widely criticized for being slow, glitchy, and frustrating, with pages taking a long time to load or not loading at all. Some people also felt that the social media filtering was overly strict, preventing access to platforms and content that were necessary for their studies or personal interests. Reviewers expressed significant dissatisfaction with the product's overall functionality, describing it as a hindrance rather than a helpful tool.

What people talk about most

Website

Clients share negative opinions on the website, with many expressing frustration over its strict blocking... See more

Application

People report negative experiences with the app. Many reviewers express extreme frustration, stating that the... See more

User experience

Reviewers highlight negative aspects of user experience, consistently reporting that the app blocks absurd... See more

Product

Reviewers consistently express strong dissatisfaction with the product. Many consumers report that Smoothwall... See more

Social media

Customers consistently note negative experiences with social media. Many reviewers express frustration over... See more

Based on these reviews

Rated 1 out of 5 stars

blocks people for the stupidest reasons even our old blocker wasn't this strict! It blocked my friend for searching for a Minecraft burger yet it lets him see pictures of a Minecraft creeper. Which do... See more

Rated 1 out of 5 stars

literally blocked stuff for "education content" on everyones soul it said that man and it blocked all the resources i need for my course work like brianmac and other stuff. so random and useless. furt... See more

Rated 1 out of 5 stars

Although I hate Smoothwall for blocking alot of stuff, including pointless stuff, thats not why I’m writing this review because I want it to be unbiased. My issue is that it is incredibly dodgy. It ta... See more


Company details

Information provided by various external sources

Since 2001, Smoothwall has provided world-class internet security and content filtering solutions to protect and empower millions of users worldwide. By allowing filtering, monitoring and reporting on actual web content and activity, Smoothwall enables school administrators to protect their students online.


Contact info

1.2

Bad

TrustScore 1 out of 5

451 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Not worth even a shred of your time

Possibly the worst browser possible. It’s as if the app is designed to frustrate and anger its users as much as humanly possible.

Let’s start with the elephant in the room. The restrictions, which are the main selling point of this godawful excuse for a browser. Aside from how utterly asinine the idea of creating a browser that’s entirely built around restrictions is; the restrictions don’t even work properly. At best the restrictions are an utterly purposeless feature, and at worst they are an actual hindrance to the education of its users. To say the filtering is abysmal is an understatement, any remotely mature themes/language is blocked. This is obviously a problem for a lot of students, especially those in secondary school.

Now for the second (and largely undiscussed issue). Smoothwall’s actual ability to function as browser, or its lack thereof. Smoothwall performs far worse than any other browser, at some points taking minutes to do a simple search.

Overall, Smoothwall is a faulty browser that has no benefits. If you feel the need to place unnecessary restrictions on your students, find a more efficient means to do so.

0/10, wouldn’t recommend to even my worst enemy.

June 4, 2025
Unprompted review
Rated 1 out of 5 stars

One star's too much

One star's too much, but here it stands,
For Smoothwall’s glitch-infested hands.
You call this “filtering”? What a joke —
You block fresh air and let in smoke.

Search “history”? Nope. “Dot com”? Dead.
Try typing “maths” — you’re flagged instead.
But TikTok trash? That makes it through,
While docs for class get nuked by you.

Your UI’s straight from ‘92,
Like someone mashed up Excel glue.
The lag? Exquisite. Pure despair.
Click once — wait five — it’s still not there.

You're not a wall, you're just a fence
For nonsense rules that make no sense.
A digital cop that can’t detect
What’s harmful from a harmless text.

You kill the vibe, you wreck the day,
Block things you shouldn’t, then look away.
Schools think you’re “safe” — oh what a scam.
You’d block a priest for typing “jam.”

So here's one star — and not in pride,
But ‘cause the form won’t let me hide.
If hell has Wi-Fi, here’s the truth:
They probably use Smoothwall for youth.

June 3, 2025
Unprompted review
Rated 1 out of 5 stars

smoothwall..

I only have a few words to describe Smoothwall, and none are good.

awful, cheap, dreadful, inferior, lousy, poor, terrible, abominable, abysmal, atrocious, careless, defective, deficient, dissatisfactory, erroneous, faulty, imperfect, mediocre, second-rate, shoddy, substandard, unacceptable, unsatisfactory, cheesy, crappy, cruddy, crummy, godawful, half-assed, inadequate, junky, poxy, sad, slipshod, tacky, dangerous, deleterious, harmful, toxic, unhealthy, unwholesome, damaging, detrimental, disadvantageous, injurious, noxious, pernicious, pestilent, destructive, hurtful, ruinous, evil, unethical, wrong, base, delinquent, disgraceful, reprobate, shameful, corrupt, criminal, iniquitous, sinful, vicious, vile, villainous, wicked,, disobedient, ill-behaved, misbehaving, mischievous, naughty, cheeky, impish, irreverent, rascally, sassy, sly, vexatious, difficult, disrespectful, rude, troublesome, unruly, awful, grave, serious, severe, terrible, acute, critical, devastating, disastrous, distressing, dreadful, extreme, awful, grim, miserable, unfavorable, unfortunate, unpleasant, adverse, disagreeable, negative, discouraging, displeasing, distressing, gloomy, melancholy, troubling, unhappy, upsetting, abhorrent, atrocious, awful, bad, base, beastly, contemptible, cursed, despicable, disgusting, foul, grim, grody, gross, hairy, hateful, heinous, hellish, horrible, horrid, loathsome, lousy, nauseating, obnoxious, odious, offensive, repellent, reprehensible, repugnant, repulsive, revolting, rotten, sleazy, stinking, terrible, vile, wretched.

thats all i dont think smoothwall deserves any more of my time or effort but they broke in to my house and robbed me after i searched up 'game' on a school computer, then kidnapped me IN MY SLEEP and cut my hair and took a picture and captioned it 'ts so tuff'??? wtf? ts not tuff?? ur NOT tuff smoothwall PLEASE LEAVE ME ALONE I AM A MINOR

June 2, 2025
Unprompted review
Rated 1 out of 5 stars

NO!!!!!

Terrible, just terrible. I know this is my second review but oh my god.. I searched up "is there a bird called auggie" and got smoothwalled!!!!!!! another time i searched up kkkkkkk and got smoothwalled for "adult content".... what,

June 2, 2025
Unprompted review
Rated 1 out of 5 stars

absolutely disgraceful

absolutely disgraceful! im a student in a comprehensive school in south wales and they have put smoothwall on my chromebook and i cant even type stuff up anymore because it puts blocked i haven't been able to search stuff up for school work on my chromebook for ages and im getting into trouble all the time because im not doing the work ive been asked to do because of smoothwall.

June 2, 2025
Unprompted review
Rated 1 out of 5 stars

how are schools using this thing

smoothwall is so bad that I would rather count every blade of grass on earth and kill every insect on earth with a piece of paper than use this stupid thing. I have to type this on a alt account otherwise smoothwall blocks this.
smoothwall also invades my privacy so I have to remove smoothwalls permission to access websites

May 23, 2025
Unprompted review
Rated 1 out of 5 stars

Its bad

I have had the displeasure of using this service for a good while, for a word yes I am heavily biased and annoyed. The thing is crap, If I want to search something about South Africa, nope. Anything, nope. Why schools use this service I understand, but surely there are better alternatives

May 19, 2025
Unprompted review
Rated 1 out of 5 stars

the filtering on smoothwall is so bad i…

the filtering on smoothwall is so bad i genuinely don't think i have anything positive to say about this blocking software, it literally blocked/flagged a misspelling of "deez bananas" as something extremely bad, like as in it could get the police involved since I'm a minor and it's literally illegal what smooth all flagged what I typed as, I just feel like this isn't a good software to install on your chromebook/laptop/computer.

May 18, 2025
Unprompted review
Rated 1 out of 5 stars

Smoothwall wall is so trash i hate it…

Smoothwall wall is so trash i hate it and it blocks everything it even block stuff if i havt even clicked on a website anyways i have 20 million power in rise of kingdoms and now its time for todays sponser raid shadow legends this epic rpg makes you want to SELF DESTRUCT ONCE YOU INSTALL IT IT CAN SUCK THE GARBAGE WITH SMOOTWALL IN THE SAME ALLEY WHERE I SENT THE CHILDREN I STOLE FROM THE ORPHANAGE

May 16, 2025
Unprompted review

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