Smoothwall Reviews 451

TrustScore 1 out of 5

1.2

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Review summary

Based on reviews, created with AI

Most reviewers were let down by their experience overall. Many people found the website and app to be extremely restrictive, blocking even basic and educational content, which significantly hindered their ability to complete schoolwork and research. Customers frequently reported issues with the product's inconsistency, noting that it would block innocuous searches while sometimes allowing access to inappropriate content. The user experience was widely criticized for being slow, glitchy, and frustrating, with pages taking a long time to load or not loading at all. Some people also felt that the social media filtering was overly strict, preventing access to platforms and content that were necessary for their studies or personal interests. Reviewers expressed significant dissatisfaction with the product's overall functionality, describing it as a hindrance rather than a helpful tool.

What people talk about most

Website

Clients share negative opinions on the website, with many expressing frustration over its strict blocking... See more

Application

People report negative experiences with the app. Many reviewers express extreme frustration, stating that the... See more

User experience

Reviewers highlight negative aspects of user experience, consistently reporting that the app blocks absurd... See more

Product

Reviewers consistently express strong dissatisfaction with the product. Many consumers report that Smoothwall... See more

Social media

Customers consistently note negative experiences with social media. Many reviewers express frustration over... See more

Based on these reviews

Rated 1 out of 5 stars

blocks people for the stupidest reasons even our old blocker wasn't this strict! It blocked my friend for searching for a Minecraft burger yet it lets him see pictures of a Minecraft creeper. Which do... See more

Rated 1 out of 5 stars

literally blocked stuff for "education content" on everyones soul it said that man and it blocked all the resources i need for my course work like brianmac and other stuff. so random and useless. furt... See more

Rated 1 out of 5 stars

Although I hate Smoothwall for blocking alot of stuff, including pointless stuff, thats not why I’m writing this review because I want it to be unbiased. My issue is that it is incredibly dodgy. It ta... See more


Company details

Information provided by various external sources

Since 2001, Smoothwall has provided world-class internet security and content filtering solutions to protect and empower millions of users worldwide. By allowing filtering, monitoring and reporting on actual web content and activity, Smoothwall enables school administrators to protect their students online.


Contact info

1.2

Bad

TrustScore 1 out of 5

451 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Smoothwall legit is garbage

Blocks literally everything ONLY FOR ME. My friends can still access stuff and I either have to use dodgy software or just give up. I can access some websites fine, but similar websites are a problem? I can barely access anything. My friends can play games that I wanna play and I can't making me feel GENIUNELY HORRIBLE. I hate this stupid thing so much.

January 23, 2025
Unprompted review
Rated 1 out of 5 stars

This ho got me pizzas off! I crash out

This ho got me pizzas off!! I will crash out on the dumb ahh website that blocks everyting in universe!!!!!!!!!!! Can even search up jokes bc it gets blocked for ‘humor’ . This beach believes that it on some dystopian shi. Ban this it is soooo bad

January 23, 2025
Unprompted review
Rated 1 out of 5 stars

Smoothwall has gone too far...

How on earth do you ban Youtube? I get games,explicit contetnt and no https.but youtube is too far.
Also i would like to call out my admistrater out directly because it seems i am the only one that got hit with the ban so thanks.
hugs and kisses
Piss off.

January 23, 2025
Unprompted review
Rated 1 out of 5 stars

Smoothwall Song

I’ve written a song talking about just how bad Smoothwall is, it is to the music of Happy Birthday. Here it is:

Smoothwall is dog poo poo,
It should be down the loo,
It is simply feces,
And it should be stopped too!

Smoothwall stops your data,
It says “use it later”,
It should be crushed in a crater,
Yeah I am a hater!

Smoothwall is just so dumb,
Stops you texting your mum,
It is useless and no fun,
Even in the long run!

Smoothwall is just dog sheet,
It’s mechanics aren’t neat,
It blocks looking up “heat”,
And instead shows you a seat!

We need to stop this now,
Smoothwall is such a cow,
It’ll block you looking up “meow”,
So we should stop it now!

January 4, 2025
Unprompted review
Rated 1 out of 5 stars

Im finna crashout

on skibidi probably one of the worst programs to ever UNgrace the earth. This has given me many restless nights wondering whether what i love is going to get blocked. Honkai star rail is my only escape from this wretched world and it got BLOCKED. U HEAR ME. IT GOT FRICKITY FRACKITY BLOCKED.

January 15, 2025
Unprompted review
Rated 1 out of 5 stars

I wrote a rap to show you how bad this…

I wrote a rap to show you how bad this…
I wrote a rap to show you how bad this software is.

Smooth Wall, the blocker of all, ain't playin' fair,
Lockin' down the net, it's like we're in a snare.
Educational sites? Nah, they ain't spared,
Smooth Wall's grip tight, like we're all ensnared.

Forced into a room, made smooth, what a plight,
Ain't nobody likin' this forced smooth flight.
Education on lockdown, knowledge in chains,
Smooth Wall's grip tighter than iron reins.

(Chorus)
Smooth Wall shitter, blockin' all in sight,
Even education, it ain't right.
Forced into smoothness, a digital plight,
Smooth Wall shitter, keepin' us in the night.

Kids tryna learn, but Smooth Wall's the gate,
Blockin' every site, like it's fueled by hate.
No research allowed, no learnin' today,
Smooth Wall's the warden, in this digital fray.

One person said it made 'em smooth, like a crime,
Forced into submission, wasting precious time.
No room for growth, in this smooth regime,
Smooth Wall's grip tighter than a bad dream.

(Chorus)
Smooth Wall shitter, blockin' all in sight,
Even education, it ain't right.
Forced into smoothness, a digital plight,
Smooth Wall shitter, keepin' us in the night.

But we won't stand for it, won't bow to its rule,
Gonna break free from this digital fool.
Educational freedom, we demand,
Smooth Wall's reign of smoothness, gotta be banned.

(Chorus)
Smooth Wall shitter, blockin' all in sight,
Even education, it ain't right.
Forced into smoothness, a digital plight,
Smooth Wall shitter, keepin' us in the night.

So here's to freedom, from Smooth Wall's hold,
No more forced smoothness, no more stories told.
Educational sites, we reclaim our right,
Smooth Wall shitter, we're breakin' into the light

January 7, 2025
Unprompted review
Rated 1 out of 5 stars

IT IS WORSE THAN ANYTHING YOU CAN IMAGINE

I cant even open GOOGLE CLASSROOM without me getting smooth walled. SmoothWall has cooked me and everyone in my school! Like seriously, google classroom is way too far. It is just so annoying and this might be the 1 reason everybody hates school devices.

December 19, 2024
Unprompted review
Rated 1 out of 5 stars

can't do my work

This thing (little midget) Didn't allow me to find out the meaning of ammunition. Soooooooooooooooooooooooooooooooooo annoying.

December 16, 2024
Unprompted review
Rated 1 out of 5 stars

No inbetweeners is a crime against the country


Honestly this program has ruined my life bc I can’t watch the inbetweeners on channel 4 bc my stupid teachers are all fat lonely poor failures in life and take it out on teenagers because there actually sad especially mrs p bc i got a detention for saying what the sigma 😭?? Anyways rubbish program and started my depression and I can’t even use sites like Reddit would not recommend as I can’t even search up abt ww2 bc it’s “violent” and I hate my school bc the chicken is bad and they put bbq sauce in the pasta and sell it for £2.50 🫃🫃🫃 whoever created this must be really sad I imagine them still living with there parents at 40 being morbidly obese and gooning to anime babes whilst they stink of BO in a dingy cűm filled chair probably thinking what went wrong in there life and why nobody likes them and will ever love them cos imagine being on a date and this mf goes “ERM acTUALLY im the inventor of SMOTHWALL 🤓🤓☝️☝️☝️” like I think I would immediately pull out a g u n and shoot myself, mr smooth wall I hope you die alone for not letting me watch the inbetweeners you skibidi twåt 🍆💦💦💦💦🕳️🕳️

December 12, 2024
Unprompted review
Rated 2 out of 5 stars

Safeguarding and Privacy Issues

Though smoothwall works fine there is not enough safeguarding put in place. A student at my school could access what other students were searching on the school wifi...
ALL of it.
Which is of course a huge infringement of privacy. Obviously students should not be searching up anything inappropriate and Smoothwall works to prevent this, at the same time students should not be able to access the search history of their fellow peers.
It also is a little to close to spyware, as once you download it to the laptop for school wifi (and school wifi only) it can make changes to your device (including phones)
For these reasons I have to give it 2 stars, and these issues must be fixed.

December 10, 2024
Unprompted review
Rated 5 out of 5 stars

BAD tech

I personally always loved the idea of stopping children from accessing the internet. There is something truly beautiful about it especially when you grant them the luxury of using technology in school. I remember when I was a child and the new technology we had access to was the Nokia brick telephone. I think that kids these days have it way too easy and I think it time we showed them some discipline. DOWN WITH CHILDREN.

December 5, 2024
Unprompted review

Trustpilot is assessing this review in accordance with our flagging process.

Rated 1 out of 5 stars

Not skibidi or sigma

When I was fanum taxing in my lesson, I had a gyatt idea to look up Kai cenats skibidi mango mango mango toilet sigma riz lunchly thick of it feastables KSI Ohio sigma taxing mewing ligma, the absolute bumboclat screen popped up saying it was inappropriate, so I yelled in front of my class erm what the sigma 🤓! I was then fanum taxed out the school.

November 25, 2024
Unprompted review
Rated 1 out of 5 stars

its not smoothwall its trashwall

How is Anime panda inappropriate id rather be dumb like and how is slay bad like get a grip like ar u dumb???worst app its called T R A S H yup i said T R A S H which spells trash also when my science teacher wanted us to watch how whisky is made for a science experiment cause she wanted us to do the same method of something but then the video got blocked so yea and like i understand if its just whiseky buts thats how!!!!! also not just that i searched up slay and guess what its blocked hate it

November 18, 2024
Unprompted review
Rated 1 out of 5 stars

Really...

Really...
Can someone please tell me how the letter E is innapropriate i don't need emails beings sent to teachers from smoothwall because i searched something like tree WHAT IS WRONG WITH THAT?

November 21, 2024
Unprompted review
Rated 1 out of 5 stars

I would give it a zero star but i cant

I would give it a zero star but i dont even know how to begin with this horrible of a way to make sure kids are safe on the internet first of all my school has removed this thing for good reasons its like sparx maths it blocks everything even random harmless websites its do not use this if u have a chance

November 21, 2024
Unprompted review

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