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See what reviewers are saying

Rated 1 out of 5 stars

The worst website possible, what a scam I purchased 2 jeton cards from it and they sent me the cards already used and empty I have been going back and forth with the support but they are rude and... See more

Rated 5 out of 5 stars

We've never placed an order here before. We initially believed it to be a fraud because we were required to provide several documents. But we got the order in the mail after sending our ID card and a... See more

Company replied

Rated 5 out of 5 stars

This was our first time that we ordered from here. They asked for our documents and we thought this was a scam. However once we sent our document including bank details it was completely safe as we re... See more

Company replied

Rated 5 out of 5 stars

I was able to do a quick and fast transaction to my boyfriend who stays in europe so I’m immensely grateful for smsbeltegoed.nl Due to the fact that my currency in Singapore dollar all the other i... See more

Company replied

Company details

  1. e-Commerce Solution Provider

Written by the company

Geachte klant, Met trots willen we u informeren dat SMSbeltegoed voortaan verder gaat onder een nieuwe naam: Moontopup. Aanvankelijk richtten we ons voornamelijk op de verkoop van beltegoed, belkaarten en simkaarten. Sindsdien zijn we echter aanzienlijk gegroeid en hebben we ons productaanbod uitgebreid. Tegenwoordig bieden we een breed scala aan producten aan, waaronder prepaid creditcards, crypto-vouchers, entertainmentkaarten voor diensten zoals Netflix, Google Play en Pathé Thuis, evenals game- en cadeaukaarten. We hebben geconstateerd dat de naam "SMSbeltegoed" niet langer volledig recht doet aan de diversiteit van ons aanbod en onze identiteit. Daarom hebben we gekozen voor de naam Moontopup. Deze naam heeft voor ons een diepe betekenis. "Moon" symboliseert de opwaartse beweging en weerspiegelt ons streven naar groei en innovatie, terwijl "Topup" ons kernprincipe onderstreept: het aanvullen en verrijken van tegoeden in de breedste zin van het woord. Daarnaast hebben we bewust gekozen voor een Engelse naam, gezien onze wereldwijde ambities en uitbreiding. Moontopup markeert het begin van een nieuw hoofdstuk, waarin we ons blijven inzetten voor het leveren van hoogwaardige producten en diensten, ongeacht waar u zich bevindt. Wij danken u voor uw voortdurende steun en vertrouwen. We kijken ernaar uit om deze nieuwe fase samen met u te betreden en samen te groeien—naar de maan en verder! Met vriendelijke groet, Team Moontopup.com


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

9K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 60% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Niet duidelijk.

Zo moeilijk to tap the load.ik begrijp het niet. If you need to tap the number from the voucher with # in the end and so after asked pin but i dont know what pin wil i type.

June 18, 2019
Unprompted review
SMSBeltegoed logo

Reply from SMSBeltegoed

Dear Customer,

as you can see and also we have no influence on doing the top up. we are just sales point . if you are experiencing some problem or you are not happy with the way how vouchers is being topped up .is better to give 1 star to that particular company we think we dont deserve this.

Thanks for your understanding.

Kind regds

Smsbeltegoed.nl

Rated 1 out of 5 stars

Not done

Not done , service 0..

June 18, 2019
Unprompted review
SMSBeltegoed logo

Reply from SMSBeltegoed

Dear Sir / Madam

we would appreciate if you would kindly could specify what is the problem why you are not happy
with our services. please send us mail info@smsbeltegoed.nl
with problem you have experienced with us. so that we can find solution for your problem just leaving message without any order reference we can not solve any problem

Hope to receive mail from you.

Kind regds

Smsbeltegoed.nl

Rated 5 out of 5 stars

2hours ago buy 25euro paysafecard

Sorry then only at now write. Only your system had problem, but 2hours later i have my code. Before never happened this, but at now EVERYTHING IS GOOD. THANKS

May 3, 2019
Unprompted review
SMSBeltegoed logo

Reply from SMSBeltegoed

Dear Kiss

Is really pity that you have not received your order if your order is of higher amount we are asking for documents for verification for ideal.

would you be please so kind enough of you would kindly send us mail with your order number that we can find out your order.

kind regds

Smsbeltegoed.nl

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