Everyone is trying to maximise what they can save when buying for Christmas and that's why we shop online. When buying fragrances though a good deal can still be hard to find and added to that the unc... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I am always nervous about using new companies, especially those overseas. However, I put in my order and was delighted by the response. The goods arrived surprisingly quickly, and secu... See more
Can only comment on Clarins Super Rich Body Lotion and their Hand Lotion & Foot Lotion set. Both really lovely, and at a great reduction compared to the high street. Even with the 'email me when i... See more
Company replied
Very friendly helpful staff had an issue with a product that with further investigation the brand had changed the formula….without informing sales The same issue with John Lewis uk with the same produ... See more
Company details
Information provided by various external sources
SM.Seruya, Gibraltar’s leading perfume and cosmetics retailer. A family business that was established in the early 1850’s. We have grown and expanded from just one boutique to five luxury stores on Main Street and an exclusive duty free shop in Gibraltar’s international airport. We carry the widest selection of premium brands of perfumes and cosmetics skincare, suncare products and haircare. Our highly skilled team of makeup artists and skincare specialists are on hand at all of our stores to advise clients offering guidance and recommendations for all skin types and with expert knowledge on all of our luxury brands. At S.M.Seruya we continue to source only the best products to bring to our customers both in store and online, ranging across dozens of established brands, including Bulgari, Burberry, Cartier, Chanel, Chloe, Clarins, Clinique, Dior, Dolce & Gabanna, Elizabeth Arden, Estee Lauder, Hermes, La Mer, Lancome, La Prairie, MAC, Marc Jacobs, Shiseido, Sisley and Yves Saint Laurent to exciting new entrants in the beauty market, including Bare Minerals, Jimmy Choo, Jo Malone, OPI, Philip Kingsley, Tangle Teezer, Tom Ford, Tweezerman , Xen-Tan and many more. We pride ourselves in offering a personal service and the ultimate shopping experience for perfumes and cosmetics. From nostalgia in a bottle to a total beauty makeover, S.M.Seruya has more than a century of beauty expertise.
Contact info
165 Main Street, GX11 1AA, Gibraltar
- +44 (0) 2031501593
- eric.levy@smseruya.com
- smseruya.com
Great product
My husband used this product before and I spent some time looking for exactly this item until I found it here. Great service, fast delivery. Thank you
December 20, 2015
Unprompted review
Trustworthy and efficient
A good company with a wide product base. My order arrived in time and in perfect condition.
December 20, 2015
Unprompted review
Very pleased
Very pleased with the perfume I purchased, and the price was excellent.
December 20, 2015
Unprompted review
Excellent!
I needed some Eau de Soir for my sisters christmas present. It's difficult to come by, I hadn't used S M Seruya before. The transaction went very smoothly and I am pleased with my purchase thank you!
December 17, 2015
Unprompted review
Good Price and Service
The item I purchased was much cheaper on this site than others. Shipping took a while, but was within the 10 days quoted. I would certainly use this site again.
December 17, 2015
Unprompted review
Great Service
Very happy with service received.
Product arrived within the delivery time quoted.
Would recommend serice.
December 15, 2015
Unprompted review
Great service
Great company to use with great service will definately be using again
December 15, 2015
Unprompted review
Extremely long delivery times and even after paying for gift wrapping it was very poorly and cheaply done!
December 15, 2015
Unprompted review
Reply from S.M.Seruya
Dear Patrick,
I apologise that your order did not arrive within the estimated time, it usually takes 5-10 working days for delivery although in some cases it can be more or less depending on the postal service.
We welcome any feedback as it helps us to improve the service we provide to our customers. If I may ask, apart from wrapping paper and ribbon can you suggest how we can improve the gift wrapping?
Kind regards,
Ecommerce support
Excellent value and exceptional service
First time ordering from here and absolutely recommend them. Brilliant
December 14, 2015
Unprompted review
Great gift wrapping but took 14 days to deliver my order, too slow!
Quoted a delivery date of max 10 days but expected it before then, had no response to email tracking request through customer service, eventually received order after 14 days!
December 14, 2015
Unprompted review
Superb service
Absolutely blown away with how good this site was.
The perfume I bought for my wife was £35 cheaper than anywhere else. It came beautifully gift wrapped and in the time specified.
December 14, 2015
Unprompted review
Not used them before but will again
Everyone is trying to maximise what they can save when buying for Christmas and that's why we shop online. When buying fragrances though a good deal can still be hard to find and added to that the uncertainty of dealing with an offshore company can be a daunting prospect. Not so here,where you will find very competitive prices and a reliable delivery service. Just make sure you allow 10 to 14 days to keep the mail order jitters at bay and you'll be fine.
December 14, 2015
Unprompted review
Will def order again!
Excellent service, quick delivery, excellent product that works. Got it cheaper here than on other online sellers.. Alreasy seeing results. Worth the price.
December 14, 2015
Unprompted review
Gucci Bamboo
Ordered x2 Gucci Bamboo perfumes as gifts. Unfortunately x1 had leaked on the journey to my home. I contacted S M Seruya who replaced the faulty product. Would definitely use again.
December 14, 2015
Unprompted review
Absolutely Amazing
I could not believe the amazingly competitive price, the superb packaging and very fast delivery. EVERYTHING you want from an online company. Thank you very much. HIGHLY RECOMMENDED
December 14, 2015
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.