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Nicely made but not working well for me. Like an earlier reviewer I have difficulty breathing in this mask as it sucks into my mouth and nostrils when I breath getting a build up of condensation insid... See more
Company replied
Cool! As face coverings go these are as good as it gets. Whilst face coverings are not the most comfortable things to wear, especially in hot weather, I've not come across any that are so well made,... See more
Company replied
These face masks are brilliant, I have bought four now and everyone of them has been finished to a very high standard, the fit is adjustable which is very good as if you have a small head like myself... See more
Company replied
Company details
Written by the company
The social enterprise helping people wear smiles. We make face-wear less intimidating and fun through bespoke, personalised designs and smiles to those who matter most.
Contact info
SE4 2SF, London, United Kingdom
- hello@smug.org.uk
- smug.org.uk
Great product and great service!
August 27, 2020
Unprompted review
Reply from smug.org.uk
Appreciated Robin - #feelSmug
Very smart mask arrived in record time
Very smart mask arrived in record time. Customer service is wonderful.
August 27, 2020
Unprompted review
Reply from smug.org.uk
Thanks for the review - keep feeling Smug :)
Great products and great service
August 25, 2020
Unprompted review
Reply from smug.org.uk
Very kind of you Francesca!
Smug is snug!
Delivery even more rapid than I expected. Personal customer service. Excellent quality mask - Smug has every right to be 'Smug'.
August 25, 2020
Unprompted review
Reply from smug.org.uk
Thanks John - we are all smiles you are Smug :)
Cheeerful face mask
Sturdy cotton mask that leaves room to breathe, if not over-tightened. Bright colour cheers up wearer and observers.
August 25, 2020
Unprompted review
Reply from smug.org.uk
Appreciated Jann - and great to know it fits and adjusts well for you
Great mask
Great mask, high quality, comfortable. Will be buying more.
August 25, 2020
Unprompted review
Reply from smug.org.uk
Wait for your email in a few days Andy - it will have a special discount code for you :)
The first mask was so good that I…
The first mask was so good that I bought another. Great product, very fast delivery. Thanks.
August 25, 2020
Unprompted review
Reply from smug.org.uk
Wonderful to hear Graham - keep feeling Smug!
These are great masks
These are great masks, beautifully made. Adjustable ear pieces which I like. Super quick delivery.
August 25, 2020
Unprompted review
Reply from smug.org.uk
Thanks Holly!
I like the product and fit
I like the product and fit. I like to support British Companies where I can. Your company is special because your suppling mask.
August 24, 2020
Unprompted review
Reply from smug.org.uk
You're special for recognising that and supporting #bestofBritish
Great!
The ordering, delivery and product all first rate. The mask is very comfortable and a good fit and it doesn’t steam up my glasses!
August 24, 2020
Unprompted review
Reply from smug.org.uk
We love a bit of reduced glass fogging! Thanks David
Becouse it is a well fitting mask
Becouse it is a well fitting mask, and a company that delivers on time every time, and the mask is very well made real quality, a real good company and product.
August 23, 2020
Unprompted review
Reply from smug.org.uk
Thanks Steve - Smug that you received your Smugs in good order and on time!
Very happy with mask helps to stop…
Very happy with mask helps to stop glasses steaming up
August 23, 2020
Unprompted review
Reply from smug.org.uk
We love the little nose clip Roger - certainly helps with reducing the glass fogging!
Beautifully made, but not very useable
I bought a couple of these face masks - they are very well made, and fit very well round the nose (essential if you wear glasses), the face, and chin. Which is possibly where there's a problem. I found I was becoming very uncomfortable trying to get enough air when walking around the shops. They're great if you're sat down or not moving, but not so good when you need to do even a small amount of physical movement.
August 22, 2020
Unprompted review
Reply from smug.org.uk
Hey there thanks for the review - you may want to just try loosening the toggles and nose clip just a tad and see if that improves airflow and circulation for you. Team Smug :)
Easy ordering
Easy ordering, prompt delivery and quality product.
I liked the handy dimensions guide to ensure the mask will fit.
August 21, 2020
Unprompted review
Reply from smug.org.uk
Great to hear Kathryn thanks!
Excellent product and very efficient…
Excellent product and very efficient service.
Thanks
August 20, 2020
Unprompted review
Reply from smug.org.uk
Thanks John - great to hear! Keep smiling.
Wanted to like it but disappointed
I was glad when our two Smug masks arrived but on the first wash (following instructions) both nose clips snapped. These had been a big draw for me as a glasses wearer. The fit suits my partner's face perfectly but comes too close to my eyes/glasses.
Quality fabric and make, though I found it harder to breathe in than others and the colour has faded quite a bit.
Speedy delivery but I didn't receive a response when I wrote to them with feedback about the broken nose clips.
August 19, 2020
Unprompted review
Reply from smug.org.uk
Hi Helen we are sorry to hear this - we can see that we did reply to your email on 24 July and have sent a copy of this to you, we think there may be some confusing email ping pong on!
Reply from smug.org.uk
Brilliant to hear Lucy - thank you! Team Smug :)
Really Impressed
Quick service. Really high quality mask. Will probably order another.
August 18, 2020
Unprompted review
Reply from smug.org.uk
Awesome Darren - keep smiling!
Delivered quickly with some nice…
Delivered quickly with some nice touches. Nice range of colours & patterns. Design perhaps needs a little work. Liked these as they go right under the chin but when using nose pin you can’t breathe as it’s so secure around the face, yet it helps for not steaming up glasses to have it. Adjustable elastics are good. Sturdy material. All in all happy with my purchase.
August 18, 2020
Unprompted review
Reply from smug.org.uk
Thank you Lynn - feel Smug!
Obviously well made
Obviously well made, I expect these to become old friends. Very comfortable.
August 18, 2020
Unprompted review
Reply from smug.org.uk
Thanks Ian - great you find them comfortable :)
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