smugglerscrate.com Reviews 

170
•
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Considering 49 reviews, reviewers had a great experience with this company. Customers consistently praise the wonderful variety of collectibles and themed merchandise included in every single monthly box. People frequently note that the items make fantastic gifts and are truly wonderful for dedicated fans to proudly display all around their homes. However, some reviewers were not happy with delivery times, noting that packages can take too long to arrive and customers often get billed before shipping actually occurs. A few other people also felt that the contents occasionally included unwanted duplicates or underwhelming products that simply did not feel entirely worth the money spent.

What people talk about most

Product

Reviewers highlight ambiguous aspects of product, with many fans expressing great satisfaction and describing... See more

Quality

Customers had ambiguous experiences with quality, as many reviewers expressed delight over the outstanding... See more

Subscription

Reviewers express mixed feelings regarding the subscription service, with many consumers praising the great... See more

Delivery service

Clients share ambiguous opinions on delivery service, with some reviewers noting that shipments arrive... See more

Value for money

Consumers find value for money to be ambiguous, with opinions sharply divided regarding the contents. While... See more

Reviews shaping this summary

Rated 3 out of 5 stars

The items I received each month were worth the price I paid. They were one of a kind, not readily seen in my area. They will make a great addition to any collection. Monthly subscribers need to k... See more

Rated 3 out of 5 stars

Boxes always arrive with great products (a little to heavy on stickers in my opinion), I look forward to them every month. The only thing that would make it five stars is the shipment time....I have b... See more

Rated 5 out of 5 stars

We ordered the Star Wars Smuggler's Crate for our son. He is a huge Star Wars fan and looks forward to the crate every month. There is a wide variety of collectibles in each crate and the quality is o... See more



Contact info

3.9

Great

TrustScore 4 out of 5

170 reviews

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No recent history of asking for reviews

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3.9

All reviews

(170)

44 reviews in the last 12 months

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Rated 5 out of 5 stars

Geek inspiration

Well worth the money. Quirky items, always interesting and sending me down a more geeky rabbit hole to find out a out some of the things inside!

September 22, 2025
Unprompted review
Rated 5 out of 5 stars

Smugglers Crate.com a must for SW fans

Smugglers Crate.com is providing top notch premium Star Wars merchandise that is hard to find these days. They are a must for any level of Fan of the Disney franchise. They also have different value level packages that fit the casual to the extreme Star Wars Fan.

September 22, 2025
Unprompted review
Rated 2 out of 5 stars

I signed up for a year delivery as a…

I signed up for a year delivery as a Christmas gift for my son who loves Star Wars. The first two boxes he loved and was so excited to see what he got. The remaining have been filled with repeat items with the same POPs, plates, cups, etc… He has lost interest as the past three boxes have been this way. Sad to see as it’s a great idea for a Star Wars fan.

September 22, 2025
Unprompted review
Rated 1 out of 5 stars

Same stuff, different crate

I ordered a Pokémon crate and a collectors edition star wars. The star wars crate was extremely sub par, mainly just little stickers to add a filler item. Nothing worth the pricetag at all. Customer service was good after they finally got back in touch after 5 days, I swapped the crate for the anime collectors edition. Got some better items but the crate is worth about £20-£30. Extremely sub par. I also received 4-6 items from the Pokémon crate in the anime crate. Can tell what kind of stuff they horde at the warehouse. Lacks creativity, just cheap stickers and pencils. Abysmal for the price and will definitely not be buying again. If you like mediocre, this is definitely for you.

July 5, 2025
Unprompted review
Rated 5 out of 5 stars

Ultra crate

Ordered a box during the may the fourth sale and it did not dissapoint came with a variety of items including retro figures and black series and I got a kenobi like that made it all great with novelty items like a pencil eraser and then a grogu and mando tote bag it was not disappointing and when I realised I had not had a shirt I contacted them turns out my mistake for not adding it as a free add on but they replied and even offered to send me one and update the subscription I could not recommend it enough and can't wait to see what else comes

May 4, 2025
Unprompted review
Rated 1 out of 5 stars

Big con

Big con, do not sign up as you cannot cancel! They change your password on you, make the reset system incapable of working so they can keep debiting you. I will be flagging and blocking via PayPal. Disgusting.

March 22, 2025
Unprompted review
smugglerscrate.com logo

Reply from smugglerscrate.com

Hi,

We’re sorry to hear about your experience, but we want to assure you that customers can cancel their subscriptions at any time. You can do this easily via the My Account page on our website or by emailing our support team directly.

We do not change customer passwords or prevent access to accounts. If you had trouble resetting your password, it may have been due to a technical issue, and our team would have been happy to assist. Please reach out to our support email hello@smugglerscrate.com so we can look into this for you.

Best,
Smugglers Crate

Rated 2 out of 5 stars

duplicates 3 times

Got a duplicate 3 times in a row! Bought for my little nephew as a gift back in September and he liked it but I wasn’t convinced on subscribing so I bought another single box and behold I legit got the exact same stuff minus a few things like a pencil and a water bottle but decided to wait and tried a 3rd time for Christmas and for the 3rd time they gave him the same funko pop, same bad batch book 3 times but he did get a photo that was new and a pencil box but still I wasn’t happy it’s like they have a preset for solo buy and it contains the same stuff minus a few new things but not worth spending the money on in my opinion maybe someone else will like it but I did not enjoy it

January 3, 2025
Unprompted review
Rated 5 out of 5 stars

It was a good box

It was a good box but i received something I’ve gotten before but other than that it was a good box!

October 30, 2024
Unprompted review
Rated 5 out of 5 stars

Always excited getting the crate!

I love getting my box in! It’s so fun to open and see what unique items are in it! There’s always a good variety and what I think are probably some hard to find items that we like adding to our collection.
Jim E.

November 7, 2024
Unprompted review
Rated 5 out of 5 stars

Star wars obsessed? This is for you!

This is such a great idea for my 11 year old who is obsessed with star wars. He loves the different items that each box provides and is so excited to receive the next one.
Each box is filled with quality items which are fantastic value for money.

October 26, 2024
Unprompted review

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