smugglerscrate.com Reviews 

170
•
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Considering 49 reviews, reviewers had a great experience with this company. Customers consistently praise the wonderful variety of collectibles and themed merchandise included in every single monthly box. People frequently note that the items make fantastic gifts and are truly wonderful for dedicated fans to proudly display all around their homes. However, some reviewers were not happy with delivery times, noting that packages can take too long to arrive and customers often get billed before shipping actually occurs. A few other people also felt that the contents occasionally included unwanted duplicates or underwhelming products that simply did not feel entirely worth the money spent.

What people talk about most

Product

Reviewers highlight ambiguous aspects of product, with many fans expressing great satisfaction and describing... See more

Quality

Customers had ambiguous experiences with quality, as many reviewers expressed delight over the outstanding... See more

Subscription

Reviewers express mixed feelings regarding the subscription service, with many consumers praising the great... See more

Delivery service

Clients share ambiguous opinions on delivery service, with some reviewers noting that shipments arrive... See more

Value for money

Consumers find value for money to be ambiguous, with opinions sharply divided regarding the contents. While... See more

Reviews shaping this summary

Rated 3 out of 5 stars

The items I received each month were worth the price I paid. They were one of a kind, not readily seen in my area. They will make a great addition to any collection. Monthly subscribers need to k... See more

Rated 3 out of 5 stars

Boxes always arrive with great products (a little to heavy on stickers in my opinion), I look forward to them every month. The only thing that would make it five stars is the shipment time....I have b... See more

Rated 5 out of 5 stars

We ordered the Star Wars Smuggler's Crate for our son. He is a huge Star Wars fan and looks forward to the crate every month. There is a wide variety of collectibles in each crate and the quality is o... See more



Contact info

3.9

Great

TrustScore 4 out of 5

170 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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3.9

All reviews

(170)

44 reviews in the last 12 months

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Rated 5 out of 5 stars

Great value

I’ve been getting the Jedi master box for a few months now and I can honestly say it’s great value for money with what you get in there. Highly recommend smugglers crate.

November 5, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent value for money and always…

Excellent value for money and always look forward to receiving my next box. As a long time collector of Star Wars items it's hard to find anything new but I'm always surprised by the bits in the box that I've never seen before.

October 31, 2024
Unprompted review
Rated 5 out of 5 stars

Best gift idea ever

Bought a subscription as a gift for my fiancé and the boxes are brilliant and such good value for money. We both look forward to them arriving and have received so many cool things. So worth it.

November 5, 2024
Unprompted review
Rated 5 out of 5 stars

Tye crate is brilliant

Tye crate is brilliant, I've had a few problems but they have solved very quickly after a couple of emails. The quality of The items are great and I would highly recommend

November 5, 2024
Unprompted review
Rated 1 out of 5 stars

2 payments taken

Signed up for the subscription and I have had 2 payments taken out and NO items have been received! Also notice how most positive reviews are from people that have never reviewed anything else...

November 1, 2024
Unprompted review
Rated 1 out of 5 stars

Save your money!

I can't fault the ease of use of the website (to place the order and cancel my subscriptions), nor the delivery times. However, the contents of both crates I ordered are extremely poor. I bought them on sale, and I still feel ripped off. I'm used to buying similar priced, if not cheaper, loot crates and getting hats, t-shirts, bags, and other substantial items worth more than the price paid. However, both crates were filled with poor quality items, including stickers, pens, and creased A5 'posters'. There was the odd figure and mug which were decent, but nowhere near worth the value paid, let alone RRP. There was no padding within either box, so the notepad and pop figure boxes were crushed during transit.

September 18, 2024
Unprompted review
Rated 1 out of 5 stars

I bought the collectors edition

I bought the collectors edition, absolutely awful condition items.
1 decent thing and the rest were £2 items.
100% not advise you pay what they want for these. Absolutely disgusting false advertisement.
6 of my 14 items were crap stickers. The one decent thing I got was a funko pop but came damaged

September 13, 2024
Unprompted review
Rated 1 out of 5 stars

Avoid the scam

First time orderer… and was very distraught to see my £60 had brought me 5 tiny stickers. A broken mug, creased picture and other various pieces of random parts. Not at all what i imagined from other reviews and r videos i have seen online. I have tried to get in touch with customer services several times and all my communications have gone unanswered. So i take to the internet to wade off anyone else from getting scammed.

July 5, 2024
Unprompted review
Rated 1 out of 5 stars

calling their stupidity my responsibility

don't buy anything there guys. they failed to put my address onto the label correctly, which ended in my package being sent back to them. I wrote them an email asking for a refund because obviously I didn't get my stuff and they literally replied with saying that they can't give me a refund because it's my responsibility to ensure the address is correct.
I hope PayPal can get me my money back because this is honestly just so disrespectful

June 19, 2024
Unprompted review
Rated 1 out of 5 stars

Rip off.

Received my box today.. Collectors edition they said. 10+ items they said. Premium items they said. €120+ they said. I got worthless items, the 10+ were 3 little stickers. There was a 10 euro Funko pop, a pop pin for next to nothing. A ruler, a canvas bag, a car scent hanger, a keychain, off brand Lego, a tiny print, a figurine that costs barely 10 euros and a notepad (and 3 stickers for the + items) I feel absolutely ripped off. This box costs 95 a month with the first for 75 (plus shipping and import) Absolutely ridiculous! This is not even worth 50 euros.

May 22, 2024
Unprompted review

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