Snackfresh Reviews 

120
TrustScore 3 out of 5

3.1

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Rated 5 out of 5 stars

Surprised by the wonderful service! The goods were received at lightning speed and I was worried about the packing and shipping but I needn’t have been. The items weee double boxed with extra cushio... See more

Rated 1 out of 5 stars

Took forever to arrive .ordered 8th July arrived 14 July. Paecel 2 Go kept saying "delivered"..eventually worked out that mean't at their depot..not to my house..disfunctional websites and courier web... See more

Company replied

Rated 5 out of 5 stars

I placed the order really easily using Apple Pay in a matter of clicks. The order arrived really quickly. I was a little apprehensive as mail order Pani Puri I have ordered from other firms in the pas... See more

Rated 3 out of 5 stars

I placed an order of 1 set of Cashew nuts club bundle and 2 sets of Spicy Masala Cashews 1kg each on 11th February 2023 and was supposed to get the delivery of my order by 16th February 2023.Howeve... See more

Company replied

Company details

  1. Food Manufacturer

Written by the company

Healthy snacks, street foods, spices, Seeds, Grains, Lentils, Pulses, Dry fruit & nuts sustainably sourced and packed in eco-friendly, resealable, stand-up pouches. Encouraging The Green Movement & Vegan foods.


Contact info

3.1

Average

TrustScore 3 out of 5

120 reviews

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Hasn’t replied to negative reviews

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3.1

All reviews

(120)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Took forever to arrive .ordered 8th…

Took forever to arrive .ordered 8th July arrived 14 July. Paecel 2 Go kept saying "delivered"..eventually worked out that mean't at their depot..not to my house..disfunctional websites and courier websites..and then the pistachios were not fresh!

July 7, 2023
Snackfresh logo

Reply from Snackfresh

Dear Michael Dillon,

We are terribly sorry for your recent experience.

We do try to choose the best couriers based on past experiences however, they do occasionally mess up our deliveries even though we send out goods swiftly ourselves.

More importantly, we are extremely sorry that you received sub-standard goods from us. We would be happy to send you a new/fresh batch of goods Or refund you for your goods.

Please kindly email our team on orders@snackfresh.co.uk stating whether you would like a refund or a new batch.

Again, truly sorry for the bad experience

Kind Regards

The Snack Fresh Team

Rated 5 out of 5 stars

Great communication

Great communication - had a late client order and needed a swift delivery. Messaged to ask about delivery and response was immediate. Got the products in time. Packaging was great - the product were very delicate and arrived in tact. Thank you.

May 8, 2023
Rated 5 out of 5 stars

Just received my parcel of millet and…

Just received my parcel of millet and can’t wait to try it out.
After encountering an error with my uploaded delivery address during the transaction , I emailed the company and they very kindly and promptly sorted it out for me, for which I am grateful. Excellent customer service 👍

April 26, 2023

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