While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 555 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality and craftsmanship of the products, particularly the genuine leather phone cases, which are noted for their durability, attractive appearance, and ability to age beautifully. Many consumers appreciate the superb protection these cases offer, often highlighting their longevity, sometimes outlasting the phones themselves. The ordering process is frequently described as easy, and the delivery service is generally fast and efficient, with products arriving well-packaged and as scheduled. However, some people were dissatisfied with specific issues. A few customers reported problems with product fit, such as camera lens protectors not fitting or cases being too tight, leading to damage. There were also instances of incorrect items being shipped, despite accurate labeling on the packaging, indicating a quality control issue. Additionally, a small number of reviewers experienced delays in delivery or found the adhesive holding the phone case to the leather cover came away after a couple of years.

What people talk about most

Product

Consumers find product to be positive, with many praising the excellent quality, durability, and... See more

Quality

Clients share positive opinions on quality, consistently praising the excellent craftsmanship, durability,... See more

Delivery service

Users describe positive interactions with delivery service. Many customers praise the speedy and quick... See more

Order

People report positive experiences with the ordering process. Many customers highlight the quick and easy... See more

Service

Customers consistently note positive experiences with service. Many reviewers praise the incredible and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great quality genuine leather phone case With compartment for cards I use a waterproof spray to keep it clean being nubuck leather - it ages super well I had the first one 2 years ago- still going... See more

Company replied

Rated 5 out of 5 stars

It's the fourth case I've purchased and not due to them wearing out. Have bought 2 for myself and 2 as gifts for family. Absolutely fantastic quality and superb protection for my new S26 Ultra. Mate... See more

Company replied

Rated 5 out of 5 stars

This is the third phone case I have purchased from Snakehive, so they must be doing something right ! Quality genuine leather, durable and wears nicely, develops the leather patina that makes it look... See more

Company replied

Rated 5 out of 5 stars

Just purchased a Samsung S26 ultra phone, so needed a good quality phone case to house the new phone. I did a Google search and came across Snakehive. I deliberated as to whether I should... See more

Company replied


Company details

  1. Leather Goods Store
  2. Cell Phone Accessory Store

Written by the company

We are passionate about providing our customers with the finest uniquely crafted genuine leather mobile phone cases, whilst also offering exceptional value for money and great customer service. Snakehive is a family owned and run business based in Dorking, Surrey in the UK. Please check out our website at www.snakehive.co.uk.


Contact info

4.9

Excellent

TrustScore 5 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 88% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Everything I had hoped for

Everything I had hoped for. Great service and great product.

November 19, 2025
Unprompted review
Snakehive logo

Reply from Snakehive

Hi Mrs. Cutler,

Thank you so much for your lovely 5-star review! We’re delighted to hear that everything met your expectations and that both our service and product delivered exactly what you were hoping for.

Your support truly means a lot to us. If there’s anything we can assist you with in the future, we’re always here to help.

Best regards,
Team Snakehive

Rated 5 out of 5 stars

Very well made

Very well made, great colour choice, nice price and arrived on time

November 19, 2025
Unprompted review
Snakehive logo

Reply from Snakehive

Hi Stephen,

Thank you so much for your 5-star review! We’re delighted to hear that you’re pleased with the craftsmanship, colour selection, price, and timely delivery of your order.

Your feedback means a lot to us, and we truly appreciate your support. If there’s ever anything we can help you with, please feel free to reach out.

Best regards,
Team Snakehive

Rated 5 out of 5 stars

Beautiful phone case

Beautiful phone case in vintage green leather. It is a gift but I know that the recipient will love it. Order to delivery only took a few days. Excellent service.

November 19, 2025
Unprompted review
Snakehive logo

Reply from Snakehive

Hi Faye,

Thank you so much for your 5-star review! We’re thrilled to hear that you love the Vintage Green leather phone case and that it will make a great gift. It’s wonderful to know your order arrived quickly and that you were happy with our service.

Your support means a lot to us, and if there’s anything else we can help with in the future, we’re always here to assist.

Best regards,
Team Snakehive

Rated 5 out of 5 stars

Fast delivery

Fast delivery. Lovely quality product. Very pleased would recommend 👍🏻

November 19, 2025
Unprompted review
Snakehive logo

Reply from Snakehive

Hi Miriam,

Thank you so much for your wonderful 5-star review! We’re delighted to hear that your order arrived quickly and that you’re pleased with the quality of your new case. Your recommendation truly means a lot to us.

If there’s anything we can assist you with in the future, we’re always here to help.

Best regards,
Team Snakehive

Rated 5 out of 5 stars

Leather case for iPhone 26

Really pleased with my phone case. It came quite quickly and at first glance it looks good quality. Hopefully it will show its quality as it ages

November 17, 2025
Unprompted review
Snakehive logo

Reply from Snakehive

Hi Julia,

Thank you for sharing your review! We’re delighted to hear that you’re pleased with your phone case and that it arrived quickly. We hope it continues to meet your expectations and shows its quality as it ages.

If there’s ever anything you need, please don’t hesitate to reach out.

Best regards,
Team Snakehive

Rated 5 out of 5 stars

Easy to order

Easy to order, swift delivery and very good quality product. Love the Vintage Plum colour.

November 14, 2025
Unprompted review
Snakehive logo

Reply from Snakehive

Hi Jane,

Thank you so much for your kind words!

We're thrilled you love the Vintage Plum colour and had a smooth ordering experience.

We hope you enjoy your purchase!

Team Snakehive.

Rated 5 out of 5 stars

long lasting

long lasting, quality materials

November 16, 2025
Unprompted review
Snakehive logo

Reply from Snakehive

Hi Calbhac,

Thank you so much for your 5-star review! We’re really glad to hear that you’re enjoying the long-lasting quality and materials of our products. Your feedback means a lot to us.

If there’s anything else we can help you with, please feel free to get in touch — we’re always here to assist.

Best regards,
Team Snakehive

Rated 5 out of 5 stars

This is my second wallet for new…

This is my second wallet for new iPhone17 pro max. Communications very good and prompt and excellent follow-up communications. beware of distinction of cover and wallet which I found out to my cost but it my error so not a deal breaker. Also mediate that personalisation needs to stand out on the external cover of the wallet - once again my error. Thank you Team for seeming me through the ‘pickle’ of my own making

November 13, 2025
Unprompted review
Snakehive logo

Reply from Snakehive

Hi David,

Thank you so much for your 5-star review and for choosing us again for your new iPhone 17 Pro Max case — we truly appreciate your continued support. We’re really glad to hear that you found our communication and follow-up helpful throughout the process.

Thank you as well for sharing your experience regarding the difference between a cover and a wallet case, as well as personalisation placement — your insights are valuable and help other customers too. We’re just happy we were able to support you through the little pickle along the way!

If there’s anything else you ever need, please feel free to reach out — we’re always here to help.

Best regards,
Team Snakehive

Rated 5 out of 5 stars

Quality products

Quality products

November 14, 2025
Unprompted review
Snakehive logo

Reply from Snakehive

Hi Matt,

Thank you so much for your 5-star review! We’re really glad to hear that you’re happy with the quality of our products. Your feedback means a lot to us.

If there’s anything else you need, please don’t hesitate to reach out — we’re always here to help.

Best regards,
Team Snakehive

Rated 5 out of 5 stars

Great quality and beautiful colour

Great quality and beautiful colour. I got the Vintage green. I am so pleased with this phone case. It’s the first item I have bought from Snakeskin and I can highly recommend the quality of the materials and workmanship. Although a little expensive, I’m sure this case will last for years and still look good.

November 14, 2025
Unprompted review
Snakehive logo

Reply from Snakehive

Hi Eileen,

Thank you so much for your wonderful review!

We’re thrilled to hear that you’re pleased with your Vintage Green case and that the quality and craftsmanship have impressed you.

We hope it continues to serve you well and look great for many years to come. Your recommendation means a lot to us!

Team Snakehive.

Rated 5 out of 5 stars

Great quality products for IPhone 17 Pro Max

Great quality products for IPhone 17 Pro Max, including Vintage Leather case and protectors for screen and camera lenses. Royal Mail lost the first order and Cyle assisted me through the claim process with ease and efficiency.

November 14, 2025
Unprompted review
Snakehive logo

Reply from Snakehive

Hi James,

Thank you so much for your wonderful review!

We’re delighted to hear you’re enjoying the quality of the Vintage Leather case and protectors for your iPhone 17 Pro Max.

We’re also glad Cyle was able to support you through the Royal Mail claim process and make everything as smooth as possible. We really appreciate your patience — and your kind words!

Team Snakehive.

Rated 5 out of 5 stars

New phone case

Just bought phone case as present. Quality product, arrived quickly, as requested, helpful team to talk to, if needed

October 27, 2025
Unprompted review
Snakehive logo

Reply from Snakehive

Hi there,

Thank you so much for your kind review!

We’re delighted to hear that the case arrived quickly and met your expectations. It’s great to know our team was helpful if needed.

We hope the recipient loves their new phone case!

Team Snakehive.

Rated 5 out of 5 stars

Great Product

On my 2nd Snakehive case in 4 years for an iPhone, They just look and feel classy and protect the phone completely from drops etc. They also fit a jeans pocket well too. Wouldn’t have any other case and definitely worth the price.

November 13, 2025
Unprompted review
Snakehive logo

Reply from Snakehive

Hi Jonathan,

Thank you so much for your fantastic review!

We’re delighted to hear this is your second Snakehive case and that it continues to deliver the look, feel, and protection you expect. It’s great to know it fits comfortably in your pocket and keeps your phone safe from drops.

We truly appreciate your loyalty and kind words—thank you for choosing us again!

Team Snakehive.

Rated 5 out of 5 stars

I loved my first snakehive phone case…

I loved my first snakehive phone case so when I got a new phone, there was no question about what kind of case I’d get. Orderingvfrom the website was simple and my new case arrived 2 days later.

November 12, 2025
Unprompted review
Snakehive logo

Reply from Snakehive

Hi Richard,

Thank you so much for your fantastic review! We’re thrilled to hear that you’ve chosen Snakehive again for your new phone and that your experience with ordering and delivery was smooth. It’s wonderful to have loyal customers like you who continue to trust our products.

We hope you enjoy your new case just as much as your first one!

Best regards,
Team Snakehive

Rated 5 out of 5 stars

Top quality phone cases

Top quality phone cases, just bought my second one, (changed phones) peace of mind that my phone is well protected and also looks very smart.

September 15, 2025
Unprompted review
Snakehive logo

Reply from Snakehive

Hi Steven,

Thank you so much for your wonderful 5-star review! We’re delighted to hear that you’ve come back for your second Snakehive case and that it gives you both style and peace of mind. We truly appreciate your continued trust and support!

Best regards,
Team Snakehive

Rated 5 out of 5 stars

A beautiful phone case and colour

A beautiful phone case and colour, which I expect will age well.
Nice to handle.
My only criticism was that the order took from 4th November to the afternoon/evening of the 10th November to arrive, with no updates from Royal Mail.

November 10, 2025
Unprompted review
Snakehive logo

Reply from Snakehive

Hi Tina,

Thank you so much for your lovely review and for sharing your feedback with us! We’re really happy to hear that you love the phone case and its beautiful colour — we agree, the leather will develop a lovely patina over time. We truly appreciate your patience regarding the delivery delay, and we’ll be sure to pass this on to Royal Mail to help improve the experience moving forward.

Thanks again for your support, and we hope you continue to enjoy your Snakehive case for years to come!

Best regards,
Team Snakehive

Rated 4 out of 5 stars

Product quality is undeniable

Product quality is undeniable

November 10, 2025
Unprompted review
Snakehive logo

Reply from Snakehive

Hi Cam,

Thank you so much for sharing your review! We truly appreciate your feedback and are delighted to hear that you’re happy with the quality of your Snakehive product.

Your support means a lot to us, and we’re always here if there’s anything we can do to make your next experience a full 5-star one.

Best regards,
Team Snakehive

Rated 5 out of 5 stars

Love their products

Love their products. Am on my 3rd phone case. Every new phone I buy gets a new Snakehive case. Excellent quality. Highly recommend.

November 9, 2025
Unprompted review
Snakehive logo

Reply from Snakehive

Hi PJ,

Thank you so much for your continued support and for sharing such wonderful feedback! We’re thrilled to hear that you’ve trusted Snakehive for each of your phones — it truly means a lot to us. We’re so glad you love the quality of our cases and we really appreciate your recommendation!

Best regards,
Team Snakehive

Rated 5 out of 5 stars

High quality product

Loved my iphone14 case so much that I got another for my 17. Wonderful quality, and sleek looking. 100# recommend this company!!

November 9, 2025
Unprompted review
Snakehive logo

Reply from Snakehive

Hi Cathy,

Thank you so much for your lovely review! We’re delighted to hear that you loved your iPhone 14 case enough to come back for another. It’s wonderful to know you’re happy with the quality and look of our cases — your recommendation truly means a lot to us!

Best regards,
Team Snakehive

Rated 5 out of 5 stars

Classy protective phone case.

This is my 3rd Snakehive iPhone (17 Pro Max) case over several years. Why do I keep buying them? Because they are made with great quality and care. They protect my phone from accidental drops front and back! They hold credit and or ID/DL cards nicely in place and a pocket inside for money or other cards.
They are so nicely made I still haven’t gotten rid of my old ones yet in the event someone may have an older version to give it away too.

November 9, 2025
Unprompted review
Snakehive logo

Reply from Snakehive

Hi Mario,

Thank you so much for your continued support and for taking the time to share such wonderful feedback! We’re thrilled to hear that you’ve trusted Snakehive cases for several years and that they’ve served you well in both quality and protection. It’s great to know you appreciate the craftsmanship and thoughtful design — we truly value your loyalty!

Best regards,
Team Snakehive

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look