Snapdeal Reviews 

411
•
TrustScore 2.5 out of 5

2.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Never buy anything from Snapdeal. They never delivered our product. Always sent message our product will delivered today and end of the day they update a message like customer not available so it resc... See more

Company replied

Rated 1 out of 5 stars

Very poor service from Snapdeal. Order ID: *74104706835* I placed this order but there was a size issue. I requested for return/replacement 5 days back. Every day I get a message saying "out... See more

Company replied

Rated 2 out of 5 stars

don't buy anything from snapdeal third class policy, my refund given me credit didn't on bank account... why I accept credit...?? that means ye log janbuj kar Gala pakad rahe hi..... ekbar payment Kiy... See more

Company replied

Rated 4 out of 5 stars

I have purchased a article and that is not as good.so i decided and raised request they accepted. They allotted a courier named shallow fax their target from 11/8/23. But they reconsidered for more d... See more

Company replied

Company details


Contact info

2.4

Poor

TrustScore 2.5 out of 5

411 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

2.4

All reviews

(411)

39 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Order Id 58441926381

Order Id 58441926381. 27-02-2024

I ordered this product on 17/2/24 and it was of 100ml×2
But I received only a bottle of 100ml,
When I opened it and at the same time I called for the same that instead of 2 bottles of 100ml each I have received only one bottle of 100ml..

The pickup has been intended..

But the courier company (person) is such an S... ones as they themselves mentioned on behalf of me that I denied to return the product before I received the new order...
No one called me, neither no one visited my house...

It is such a bore to wait for using my product for such a long..

I request Snapdeal to please do something for keeping his repo maintained in regarding this matter..

Thank You
Mineet
0-98290-64051

February 17, 2024
Unprompted review
Snapdeal logo

Reply from Snapdeal

Dear Mineet,

So sorry for the trouble. This is certainly not what we want our customers to experience. Rest assured, we've escalated your concern & will ensure this is resolved on priority.

Thanks,
Team Snapdeal

Rated 1 out of 5 stars

Taking customer for granted.

With regard to my earlier review on SnapDeal purchase of Red Bricks Mosquito Lamp, it was for the second time after return n replacement again a wrong product is sent as earlier it was sent again as Maxx Power Saving Plug. Again communicating and complaining about wrong product sent for the second time, the product was picked up for refund. Now it's more than a month since Jan 18th and the refund is yet to be recieved. Dealing online is no more a guarantee, it's a luck if u get the right product. I stopped online activity totally.

February 11, 2024
Unprompted review
Snapdeal logo

Reply from Snapdeal

Dear Ganesh,

We sincerely apologize for the inconvenience you had to face. We've escalated your concern & will ensure this is resolved on priority.

Thanks,
Team Snapdeal

Rated 4 out of 5 stars

After more than 10 days struggle i got the refund.thank you for all of my well wishers.of

I have purchased a article and that is not as good.so i decided and raised request they accepted. They allotted a courier named shallow fax their target from 11/8/23. But they reconsidered for more dates up to 20/8/23.finally the courier service collected the thing 20/8/23.
But now they say the S D Company refused to pickup the parcel. They two people gave me mental torchers from 11 th August till date. Very worst response app. There is no provision to explain our grievances.all are fixed matter. No manual attendance.

August 11, 2023
Unprompted review
Snapdeal logo

Reply from Snapdeal

Dear Janaki,

We extremely regret the inconvenience caused. We've got your order details and we will connect with you on priority to discuss this further.

Thanks,
Team Snapdeal

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look