Snape and Sons Reviews 

969
TrustScore 4.5 out of 5

4.7

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See what reviewers are saying

Rated 5 out of 5 stars

The way online shopping should be! May not sell the most things online but some good offers to be had. Bought a window vac which was very competitively priced compared to other shops and it all went V... See more

Rated 5 out of 5 stars

Needed something to keep my herbal teapot that I also use as a cafetière because of the infuser, didn’t want all different sized thermal wraps or other alternatives. Remembered the old teapot cosy fro... See more

Rated 5 out of 5 stars

The radiator rail is just what I was looking for. Perfect size, good quality and a lovely chrome finish. It is sturdy enough to stay in position each time the towel is removed. A great improvement on... See more

Rated 5 out of 5 stars

Site easy to navigate and options of available items clear. Payment via PayPal effortless. Efficient communication by email and prompt delivery. Delighted with item as exactly as described and reaso... See more

Company details

  1. Hardware Store
  2. Do-it-Yourself Shop
  3. Garden Center
  4. Hardware Accessories Store
  5. Home Goods Store
  6. Kitchen Supply Store

Written by the company

The independent and family owned hardware store for everything everyday. Established in 1936, Snape & Sons has been serving Cheadle Hulme, the surrounding areas and now the nation with with everything home and garden for over 80 years.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

969 reviews

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No recent history of asking for reviews

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Hasn’t replied to negative reviews

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4.7

All reviews

(969)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Quality products at reasonable prices

It's so hard to find expanding trellis that isn't made of match wood and splits when you touch it. Snape and Sons supply quality products at reasonable prices. The goods were well packaged and arrived quickly by courier. Very happy with my purchase.

January 28, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent

Very reasonable price for Brabantia ironing board cover from Snape and Sons plus super quick despatch and delivery - parcel arrived the day after the order was placed. Excellent service!!

January 26, 2024
Unprompted review
Rated 5 out of 5 stars

Efficient company

Ordered on line, it was a pleasure to do business with a small company they are very efficient with correspondence and delivery was fantastic (came next day) The cost of goods and postage was comparable with larger companies, made to feel human not a robot

January 23, 2024
Unprompted review
Rated 5 out of 5 stars

Great Company

A small business with an online presence. They had the item we required in stock at a very keen price. The speed of delivery exceeded my expectations. Loved the welcome email after I placed the order. Will look at Snape and Sons up in the future. Highly recommend them.

January 16, 2024
Unprompted review
Rated 5 out of 5 stars

Oven Glove purchase.

Item ordered and dispatched same day, delivery 2 days later as promised and item exactly as described.
The price before postage was excellent value, I did think the standard postage charge was quite high bearing in mind the item I bought was not heavy or large, there is apparently no lower postage fee for the smaller items.

January 22, 2024
Unprompted review
Rated 4 out of 5 stars

Price was extremely competitive

Price was extremely competitive, Ordering the paint from your website is very simple, delivery was prompt.

Would of given them 5 stars if tin of paint didn't arrive a bit bashed and dented. Box not labelled with fragile or "caution paint" stickers. So couriers must of thrown it about a bit.

January 18, 2024
Unprompted review
Snape and Sons logo

Reply from Snape and Sons

Thank you for your feedback, Lee.

As you suggest, all the fluids we send out should be marked clearly as fragile on the box, and I will be raising this with my colleagues in an effort to prevent it occurring again - I'm just glad although dented, it arrived in one piece.

If there is anything else we can do please don't hesitate to let us know, and I hope to see you shopping with us again soon.

Kind regards,
Adam Snape

Rated 5 out of 5 stars

Searched ages for a flame gas lighter…

Searched ages for a flame gas lighter of quality. Not these 50p useless ones from China. 99% of lighters either do not emit a flame or produce a ridiculous Bunsen burner one!
That is when I came across a proper good old fashioned quality filled store that had exactly what I wanted. Great product. Great quality. Thank you.

January 22, 2024
Unprompted review
Rated 5 out of 5 stars

Snape and Sons-Excellent Customer Service

From initially speaking to member of staff, then ordering and taking delivery, everything was fantastic, lots of e- mail updates ref dispatch and delivery.
Unfortunatly, the first item was damaged, so called Snape and Sons and all staff were lovely, very polite and helpful. Easy to return and similar regular updates about replacement item, which arrived yesterday and I am very happy with it.
Snape and Sons are a excellent company, very customer focussed and I would recommend them to anyone

January 24, 2024
Unprompted review
Rated 5 out of 5 stars

Happy Me!

The radiator rail is just what I was looking for. Perfect size, good quality and a lovely chrome finish. It is sturdy enough to stay in position each time the towel is removed. A great improvement on my old one, which tended to fall off quite frequently! My order arrived quickly and was well packaged. Communication was excellent throughout the order process. Very pleased indeed.

January 16, 2024
Unprompted review

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