The way online shopping should be! May not sell the most things online but some good offers to be had. Bought a window vac which was very competitively priced compared to other shops and it all went V... See more
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See what reviewers are saying
Needed something to keep my herbal teapot that I also use as a cafetière because of the infuser, didn’t want all different sized thermal wraps or other alternatives. Remembered the old teapot cosy fro... See more
The radiator rail is just what I was looking for. Perfect size, good quality and a lovely chrome finish. It is sturdy enough to stay in position each time the towel is removed. A great improvement on... See more
Site easy to navigate and options of available items clear. Payment via PayPal effortless. Efficient communication by email and prompt delivery. Delighted with item as exactly as described and reaso... See more
Company details
- Hardware Store
- Do-it-Yourself Shop
- Garden Center
- Hardware Accessories Store
- Home Goods Store
- Kitchen Supply Store
Written by the company
The independent and family owned hardware store for everything everyday. Established in 1936, Snape & Sons has been serving Cheadle Hulme, the surrounding areas and now the nation with with everything home and garden for over 80 years.
Contact info
21 Church Road, Cheadle Hulme, SK8 7JD, Cheadle, United Kingdom
- 0161 485 1309
- hello@snapes.uk
- snapeandsons.co.uk
4.7
Excellent
969 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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See how their reviews and ratings are sourced, scored, and moderated.
Mocha doormat
The doormat I received was of decent quality and price, the problem was in the photo on your website the doormat looks dark brown which is what we wanted but the mocha mat
we received looks nothing like the website picture.
February 9, 2024
Unprompted review
Reply from Snape and Sons
Hi Alan,
Thank you for taking the time to leave your feedback. I'm so sorry to hear your only had a 2-star experience shopping with us and that the mat wasn't the colour you had anticipated.
The images we use for the mats were supplied by the manufacturer, and I must admit we took the colour accuracy on face value. In light of your experience however, I will be looking to add some additional images to more closely reflect the true colours of the mats
I can only apologise for any inconvenience caused, and hope you managed to get sorted for a suitable door mat in the meantime.
Of course, should there be anything else I can assist with please don't hesitate to let me know.
Kind regards,
Adam Snape
Hassle free experience
Hassle free experience, site easy to use.
Item as described and quick delivery.
February 12, 2024
Unprompted review
good service product as described
February 18, 2024
Unprompted review
Reply from Snape and Sons
Thank you for your feedback Grahame.
I'm glad to hear you found our service good and the product you ordered arrived as described. If you have any further feedback on how we could make your next shopping experience 5-star worthy, I would be really interested in hearing from you.
Have a great week.
Kind regards,
Adam Snape.
Great family business
Friendly , professional staff with a good 'can do' attitude.
Great selection of products at competitive prices.
Reliable delivery , with notification of delivery time etc made by a friendly delivery person.
February 10, 2024
Unprompted review
Having been let down badly by a…
Having been let down badly by a well,known company and waited four weeks for my purchase I went searching the internet and found Snape and Sons and can only express my gratefulness for the service and support from them. Second to none would be a fair assessment from start to finish. Constant contact, quick reply to any questions I may have had and in this day and age this is a rare thing. Thank you Snape and Sons for yur service
February 8, 2024
Unprompted review
Delightful mugs which arrived swiftly.
February 9, 2024
Unprompted review
Excellent item
Excellent item, carefully packed, speedy response; highly recommended.
February 13, 2024
Unprompted review
Came on time all good
February 12, 2024
Unprompted review
First clss service and a great product
February 15, 2024
Unprompted review
Fast delivery and good product
February 9, 2024
Unprompted review
Happy customer
This was the first time I had bought anything from Snape and Sons. It was a very good experience! I bought bathroom scales for much less than in other places and they turned up very quickly. Exactly when I was told they would. I recommend this company!
February 8, 2024
Unprompted review
They had exactly what I wanted.
They had exactly what I wanted, and had a fast delivery. Couldn’t be happier.
February 2, 2024
Unprompted review
Mechanical Scale 5kg
Scales are perfect, just as described. Only gave 4stars as I paid for next day delivery and didn’t receive it on the expected day. It may be my mistake on delivery but thought because I ordered before 2pm I would have received it the next working day.
February 1, 2024
Unprompted review
Reply from Snape and Sons
Thank you for the lovely review, Lisa.
I'm glad to hear that you're happy with your purchase, even if it didn't arrive when you had expected.
Checking your order details, it looks like the order came in just after our same day dispatch cut-off of 2pm, unfortunately. It was however was dispatched on time the following day with delivery completed the next working day as expected. We have tried to make the delivery times as clear as possible on the website, but if you have any further feedback on how this could be improved, I'd love to hear from you.
I hope to see you shopping with us again soon.
Kind Regards,
Adam Snape.
v efficient delivery
January 28, 2024
Excellent response to query
Excellent response to query, great service and product. Hooray for the little guys!!
February 2, 2024
Unprompted review
Excellent product and great service…
Excellent product and great service thanks.
February 5, 2024
Unprompted review
Purchased a new bin lid
Purchased a new bin lid - came as described and quickly, so a good service
January 31, 2024
Unprompted review
.Good experience all round
Easy to order, quick and efficient delivery and good quality product.
January 29, 2024
Unprompted review
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