We have ordered a lot of photobooks from them but I think the quality has gone way down. The photos look terrible. There were also duplicates - lots of them - after they did the layout automatically.... See more
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Orders- missing, incorrect, damaged. Customer service - call centres based in Asian countries, responses are exact repetitions, ‘escalating’ means email which you don’t here from to resolve the issue,... See more
I ordered photos at the start of March and I never received my online photos. My son needed them for a school project. It's been a month and there's no way to email anyone for support. I'm very disapp... See more
When my mother died in a town we did not know anyone, instead of a funeral I created a photo memorial of her life. I put captions to the pictures to tell her life story. I ordered 35 copies which arr... See more
Company details
Written by the company
At Snapfish, it's easy to create a personalised photo gift. Shop Photo Books, Canvas Prints, Calendars, Gifts and more. Turn your photos into a keepsake in just minutes.
Contact info
201 Sussex Street, 2000, Sydney, Australia
- snapfish.com.au
Hasn’t replied to negative reviews
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Good programs
I have been very happy with the service, delivery and presentation of both books that I have purchased from Snapfish.
Photo book
I created and ordered a photo book online with ease. I've been using Snapfish for all my photo book creations and have always enjoyed using the website without any hassles. Photo book arrived in exceptional condition and was very happy with service. Thank you.
Snapfish gives excellent service.
Snapfish gives excellent service - especially at Christmas time. I recommend it to everyone.
Review
I have always been extremely happy with Snapfish.
I have two books made up and a poster.
My grandchildren really love the books and often sit and look at them.
My first book was in 2012
A Great Service
great product clear and exactly how I wanted it
prompt delivery
Great service
produced family calendars for christmas…
produced family calendars for christmas pressies, they looked great and arrived early and in time for Christmas. Extremely good value for money.
I have bought several photo books and…
I have bought several photo books and used Snapfish for all of them by using their program to place my photos in the books. I have always liked their arrangements, able to edit as necessary and always happy with the quality.
Absolutely delighted with my photo…
Absolutely delighted with my photo book. Customer service was excellent and the whole process was easy.
The book and towel also mugs are…
The book and towel also mugs are incredible Carnt thank you guys enough.
Snapfish delivers the goods...
The service is always great. Easy to use website. The product is always top notch. Any potential issues that arise are dealt with speedily. Staff are always friendly and very helpful. Good deals to be had throughout the year. Great range of products. It makes putting projects together a lot of fun. And I get to spread the joy amongst family and friends. Brilliant!
Photobooks and a blanket with photos.What I ordered each time came on time
What I ordered each time came on time , if not a bit earlier. We could trace the travel of our order. The quality of our order has been excellent each time. Easy to do too.
Good value and good product
Good value, especially for the specials. Good product, delivered very quickly in excellent order. Will recommend to all.
The website is impossible
The website is impossible. The process from beginning to end when creating a project, I've found quite comclicated and frustrating each time and mistakes are hard to correct.
Great product and service.
I have had several orders from snappish and in each instance the service has communicated effectively as to delivery. Delivery has been prompt. The product has always been excellent standard, good specials and deals are a great incentive as well. Will definitely be ordering more products
Easy format once you’re used to it
Easy format once you’re used to it. Affordable deals.
It was easy to make the calendar and…
It was easy to make the calendar and delivery was extremely quick.
Cannot speak highly enough of the…
Cannot speak highly enough of the service, quality and how happy we are with all the products we purchase (and design) through Snapfish...
A great business to deal with - thank you!!!
Christmas…done easy!
I ordered quite a few Christmas presents from Snapfish this year and the whole experience has been delightful and super fast. The products are excellent but the speed at which I received them is outstanding. Excellent job Snapfish I'll always recommend you!
I was very surprised that my photo…
I was very surprised that my photo book's delivered and came long before the date you quoted.
The book's were very well done thank you very much as I now have them in picture form to treasure for ever.
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