Snapfish Australia Reviews 213

TrustScore 2 out of 5

1.8

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Rated 2 out of 5 stars

We have ordered a lot of photobooks from them but I think the quality has gone way down. The photos look terrible. There were also duplicates - lots of them - after they did the layout automatically.... See more

Rated 1 out of 5 stars

Orders- missing, incorrect, damaged. Customer service - call centres based in Asian countries, responses are exact repetitions, ‘escalating’ means email which you don’t here from to resolve the issue,... See more

Rated 1 out of 5 stars

I ordered photos at the start of March and I never received my online photos. My son needed them for a school project. It's been a month and there's no way to email anyone for support. I'm very disapp... See more

Rated 5 out of 5 stars

When my mother died in a town we did not know anyone, instead of a funeral I created a photo memorial of her life. I put captions to the pictures to tell her life story. I ordered 35 copies which arr... See more

Company details

Written by the company

At Snapfish, it's easy to create a personalised photo gift. Shop Photo Books, Canvas Prints, Calendars, Gifts and more. Turn your photos into a keepsake in just minutes.


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1.8

Poor

TrustScore 2 out of 5

213 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Wonderful memories thanks to Snapfish

Efficient service, easy to use templates and giftware options, good quality products and very good value for money! We have some wonderful memories and keepsakes thanks to Snapfish

December 8, 2021
Unprompted review
Rated 5 out of 5 stars

A happy Snapfish ongoing customer

My recent orders were photobooks, big mug & canvass, the quality of all products did not disappoint & deliveries were earlier than estimated by Snapfish, so overall I am very happy with Snapfish & will continue to be a customer of Snapfish.

December 8, 2021
Unprompted review
Rated 5 out of 5 stars

I Love Snapfish!

I have been making calendars and photobooks for my family for years. Snapfish has plenty of wonderful choices for layouts, designs, backgrounds and probably scores of other features that I haven't found yet. It also has all of my past photos on file, if I need to use them. Last year was the first time that I'd had to pay postage ($63) as I had always collected my order from a K-Mart. This is still no longer available, which makes my total to pay more expensive. However, this year, my large order arrived well before the expected date, so that's a bonus! I'll keep ordering from Snapfish. :-)

December 7, 2021
Unprompted review
Rated 5 out of 5 stars

I'm in charge.

I appreciate the level of control over my projects which Snapfish offers. The end product is of high quality and very satisfying.

December 3, 2021
Unprompted review
Rated 5 out of 5 stars

A memorial book rather than a funeral!

When my mother died in a town we did not know anyone, instead of a funeral I created a photo memorial of her life. I put captions to the pictures to tell her life story. I ordered 35 copies which arrived within in four days in perfect order. I sent them on with a covering letter about the circumstances of her death. Everyone who received the book were most impressed with the quality. I was extremely satisfied with the booklet. I intended to create similar books for the future.

December 3, 2021
Unprompted review
Rated 5 out of 5 stars

Always happy!

I love dealing with Snapfish, mostly albums for my family.
I am always excited when they arrive as they always exceed my expectations....

November 15, 2021
Unprompted review

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