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Review summary

Created with AI, based on recent reviews

Considering 65 reviews, most reviewers were unhappy with their experience overall. Many customers reported significant issues with payments, including unexpected charges, difficulties with auto-pay, and payments not being correctly applied, leading to persistent demands for payment despite proof of payment being provided. Consumers also faced problems with products, receiving wrong or damaged items, and experiencing a lack of resolution for these issues. The app itself was a source of frustration, with features disappearing or not working as expected, and orders frequently encountered problems, such as items not being placed or delivered. Customer service was consistently criticized for being unresponsive, unhelpful, and difficult to reach, leaving many without support for their issues. Some customers expressed serious concerns about the company's business practices, citing significant discrepancies between ordered items and received deliveries, and issues with payments for products that were not received or were defective.

What people talk about most

Payment

Clients share negative opinions on payment, with many reporting issues such as being bombarded with harassing... See more

Product

Customers had negative experiences with product quality and delivery. Many reviewers reported receiving... See more

Application

Reviewers highlight negative aspects of the app, with many expressing dissatisfaction and calling it a "very... See more

Customer service

Consumers find customer service to be negative. Many reviewers report extremely poor customer service, with... See more

Order

Reviewers consistently express dissatisfaction with their order experiences. Many consumers report... See more

Reviews shaping this summary

Rated 1 out of 5 stars

I purchased an item from Geekrobo a steel cooker I made down payment Snapmint arranged additional payment Then I exchanged the item for a small item with lesser price I immediately mailed to... See more

Company replied

Rated 1 out of 5 stars

Strong Negative Review Even after paying your EMI on the due date via the link their system shared on their reminder SMS, the payment got credited to the FEB 2026 EMI, and I have been harassed fo... See more

Company replied


1.9

Poor

TrustScore 2 out of 5

262 reviews

5-star
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1-star

Replied to 84% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

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Rated 1 out of 5 stars

Worst product delivery and customer…

Worst product delivery and customer support also top worst products are totally waste and mostly refurbished snapmint is cheating the customers worst don't buy this type of app ... EMI's will collect properly but service are not given

May 17, 2024
Unprompted review
Rated 1 out of 5 stars

NO CUSTOMER SUPPORT

Neither they provide call number, nor they reply on thier form.
I use them as a merchant but do not know where my payments are.
Several Customer asking for their money too.

NO WAY AT ALL TO CONTACT SNAPMINT. VERY FRUSTRATING AND PATHATIC

May 1, 2024
Unprompted review
Rated 1 out of 5 stars

This is fraud app because not…

This is fraud app because not delivering the product and asking to pay EMI .we didn't receive any product but they are asking to pay EMI what is this fake and fraud app don't go on this app thank you.
If the product should reach the customer...

April 18, 2024
Unprompted review
Rated 1 out of 5 stars

I am already payment snapmint but not…

I am already payment snapmint but not received mivi earbuds product for me My order ID-16504086 In the item I purchased, there was an option called Snapmint product in installments and made the payment already 500 I bought it in 3 installments of ₹500 per month from Snapmint When I called from Snapmint he said that talk to Mavi people, when I called mivi he said that telk to Snapmint people , my product is still pending.😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡So what should I understand, both these are fraud organizations.I sent an email and made the payment already. My 2 month EMI from Snapmint has already started. But I haven't seen my product yet.😡😡😡😡😡😡😡😡So I have a request. How can you solve this and give me my product please please I request you all?

March 29, 2024
Unprompted review
Rated 1 out of 5 stars

😡😡This Snapemint is a fraud

😡😡This Snapemint is a fraud. It plays with the trust and emotions of people in the name of installments. Do not buy anything from them. It takes six months for credit approval. It is a stupid company. The biggest thing is that the phone never rings on its toll-free number. This is a fraud company, brothers and sisters, be careful, this Snakemint guy is a fraud.😤

April 2, 2024
Unprompted review
Rated 1 out of 5 stars

Recently

Recently, i downloaded my cibil score report and found some suspicious record there which was related to snapmint website. They issued 12000 loan on my name . i wonder how ?. now it has completely ruined my cibil score and moreover the given contact no 022-4893 1351 on company website is not responding at all.

Kindly beware with such website / small companies. there working are not reliable at all. your data may be miss use anytime.

March 11, 2024
Unprompted review
Rated 1 out of 5 stars

Its fake app. Never be cheated

Its fake app. And customer service is very bad. They gave me loan 6800 and till today it is not reached in account. But EMI is activated. It reduce our credit score. Never buy or take loan from this app.
They will say within 24 hour everything will be solved. But never. I gave my bank statement twice. But no response. Never cheated by this app. Its a fake app.

January 26, 2024
Unprompted review
Rated 1 out of 5 stars

This is fake app please don't purchase…

This is fake app please don't purchase anything from this app almost one month back
I ordered from this app i paid down payment and I have not received any product and there executive don't receive my calls and now they sending me links to pay emi

January 4, 2024
Unprompted review
Rated 1 out of 5 stars

Its really not trustworthy platform

Its really not trustworthy platform, my money was debited and credited to their account mistakenly Meanwhile I want to give my order from another website next I checked and found out that they have collaboration with snapmint now the problem is snapmint deny to give my money back its legit fraud activity.

January 14, 2024
Unprompted review
Rated 1 out of 5 stars

I purchased a item from the 100kmph…

I purchased a item from the 100kmph site and paid the 1st installment during purchase, however the item I ordered is not delivered to me neither the money paid is not returned. But snapmint kept messaging me for the second emi and there is no customer care number talk to anyone.
I feel that both snapmint and 100kmph are scamming people together

December 18, 2023
Unprompted review
Rated 1 out of 5 stars

My first emi was deducted twice of…

My first emi was deducted twice of rupees 650 and total amount of product is 1300 so according to your app my money is debited from my account but snapmint application is not processed it's still showing me to pay one emi and I'm also trying to contact customer care it's automatic computerised call how can my problem be solved I'm not going to buy anything from this application seriously I had a worst experience it's not about Money it's about my bank civil score that's imp for me but still such kind of applications needs a better riview from us people who all are also been thefted by there scams scammer snapmint

December 11, 2023
Unprompted review

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